Showing papers in "Vine in 2000"
TL;DR: In this article, the authors describe some basic concepts of knowledge management, and explain, using these definitions, why universities are not always seats of learning or knowledge sharing, and suggest that knowledge management tools may be beneficial to supporting academics in their multi-faceted work.
Abstract: This paper describes some basic concepts of knowledge management, and explains, using these definitions, why universities are not always seats of learning or knowledge sharing. A knowledge management programme, initiated by a leading British university, is described. The authors conclude by suggesting that knowledge management tools may be beneficial to supporting academics in their multi‐faceted work. However, time will tell as to the extent to which they can actually share tacit knowledge and enable real organisational learning across cultures in universities.
10 citations
TL;DR: The importance of trust in knowledge management can be seen in its regular citing as a critical success factor in any knowledge management initiative as mentioned in this paper, which poses a significant question, when we examine the last twenty years of management strategies, they could be seen to undermine trust.
Abstract: A common feature of the Knowledge Management (KM) discourse, written or spoken, and regardless of whether it is technologically or people orientated, is the stress on the importance of trust. The importance of trust can be seen in its regular citing as a critical success factor in any knowledge management initiative. This poses a significant question, when we examine the last twenty years of management strategies, they can be seen to undermine trust.
6 citations
Abstract: Can Universities advertise on their institutional Web site? What forms can advertising take? What are the dangers associated with advertising? This article addresses these issues.
4 citations
TL;DR: In this article, the authors discuss the development of digitised collections and the role of the trusted repository specifically with reference to the Electronic Libraries Programme (eLib) electronic reserve (ER) projects and Higher Education ON demand (HERON), the current eLib national ER project.
Abstract: This paper is about copyright and digitisation as distinct from copyright in electronic publications. It focuses on Higher Education (HE) in the UK. It discusses the development of digitised collections and the role of the trusted repository specifically with reference to the Electronic Libraries Programme (eLib) electronic reserve (ER) projects and Higher Education ON demand (HERON), the current eLib national ER project. Licensing developments such as the establishment of the Copyright Licensing Agency's Digitisation Licensing Programme DLP, are also discussed.
4 citations
TL;DR: The eLib project HERON, Higher Education Resources ON demand, is developing software and procedures to streamline rights clearance and digitisation and make it easier to check if texts have already been digitised.
Abstract: The demand for heavily used materials has led to Universities creating short loan collections and course readers — both have their problems, possibly soluble through digitisation. But the eLib On Demand/Electronic Reserve impact study made it clear that the economics of rights clearance and digitisation necessitated a cooperative approach. Addressing this the eLib project HERON, Higher Education Resources ON demand, is developing software and procedures to streamline rights clearance and digitisation and make it easier to check if texts have already been digitised. The operation of the software from pack building to copyright clearance, purchasing and fulfilment is described. HERON will be a self supporting commercial service by 2001.
4 citations
TL;DR: Examination of knowledge management within the NHS in terms of explicit knowledge and tacit knowledge concludes that whilst progress with explicit knowledge is significant management of tacit knowledge is far less developed.
Abstract: Healthcare is a knowledge industry evidenced by substantial resources invested in staff development and the production of research evidence. This article examines knowledge management within the NHS in terms of explicit knowledge and tacit knowledge. It concludes that whilst progress with explicit knowledge is significant management of tacit knowledge is far less developed.
3 citations
TL;DR: The SCRAN multimedia resource base has been built with capital funding from the National Lottery, but its future relies on securing a revenue stream to support its services as discussed by the authors, which is the case with the e-commerce service.
Abstract: The SCRAN multimedia resource base has been built with capital funding from the National Lottery, but its future relies on securing a revenue stream to support its services. This article describes how SCRAN has gone about building an e‐commerce service.
3 citations
TL;DR: It is argued that developing a dynamic site is relatively easy if you have a good grounding in producing web pages and SQL and if you choose the right tools.
Abstract: This article is concerned with emerging technologies that enable the construction of an Intranet with dynamically generated content, customised for different users. The underlying technology is server‐side scripting using ‘session cookies,’ which overcome the problem of HTTP being essentially stateless, and maintain a state across different pages. The article evaluates some of the available platforms — Allaire ColdFusion, Active Server Pages, Java Server Pages and CGI. The article argues that developing a dynamic site is relatively easy if you have a good grounding in producing web pages and SQL and if you choose the right tools.
3 citations
TL;DR: This issue of VINE explores the creation of an electronic version of an item such as a text, photograph, slide, illustration, microfilm or map that offers the potential to allow previously inaccessible material to be viewed by fresh eyes and saved for posterity without risk of deterioration by handling or age.
Abstract: Digitisation, as it will be explored in this issue of VINE, can be defined as the creation of an electronic version of an item such as a text, photograph, slide, illustration, microfilm or map. Combined with the forces of the Internet and CD‐ROM/DVD technology it offers the potential to allow previously inaccessible material to be viewed by fresh eyes and saved for posterity without risk of deterioration by handling or age.
2 citations
TL;DR: In this paper, the authors describe the three stages of an Intranet: planning, planning, and planning how it is to be achieved, which can be expressed as planning who the intranet is for, planning What it is intended to achieve; and planning How to achieve it.
Abstract: What is it that makes an Intranet work? How do you get members of the organisation to use it? With apologies to Estate Agents, the answer can probably be summed up as ‘Planning, Planning and Planning.’ That is, planning Who the Intranet is for, planning What it is intended to achieve; and planning How it is to be achieved.
2 citations
TL;DR: Current and recent research in cultural heritage sector initiatives in digital form is described, with a particular emphasis on pan‐European initiatives and future directions.
Abstract: Throughout Europe, institutions in the cultural heritage sector (libraries, archives, museums and galleries) have been taking steps towards making available their collections in digital form for education, research and the general public. These initiatives range from small‐scale projects involving one department within an institution and no external funding, through medium‐scale national projects with public or private funding, to large‐scale collaborative projects involving partners from several European states, and funding at a European level. This paper describes some of current and recent research in this area, with a particular emphasis on pan‐European initiatives and future directions.
TL;DR: Zope as discussed by the authors is an open source web application platform for both NT and Unix which will intemperate with Web servers such as Apache and IIS, it supports ftp, http put and WebDAV publishing methods.
Abstract: Zope is an open source Web application platform for both NT and Unix which will intemperate with Web servers such as Apache and IIS. It supports ftp, http put and WebDAV publishing methods. It has a highly developed security model which allows the management of content to be extensively devolved. Zope integrates well with relational databases and other services (including LDAP and IMAP).
TL;DR: The main findings from the research included the need to develop a policy for the creation of networked services and electronic content for the public library network, based on the recommendations of Building the New Library Network.
Abstract: This article presents some of the work carried out as part of the READINESS project. The research project, undertaken by the EARL Consortium and funded by the Library and Information Commission (formerly BLRIC), investigated the needs and procedures for the development of networked subject services delivered by UK public libraries on a national scale: • content requirements, • technical delivery options, • management structures for collaborative development, • issues of implementation, • future funding of electronic services. The main findings from the research included the need to develop a policy for the creation of networked services and electronic content for the public library network, based on the recommendations of Building the New Library Network; also a framework for monitoring developments as the network is rolled out which would also provide a way of identifying issues and a means of sharing emerging expertise. The report recommended that a support network for the public library sector be built to support digital content creation and that this should draw on existing experience in all sectors and domains. The sustainability of services was identified as an area needing more work. Finally, the report highlighted the importance of collaboration and resource‐sharing as a fundamental element of networked service development and the successful management of change at all levels as pivotal to the success of public library networked services.
TL;DR: Librarians need to embrace some of the practices of E‐commerce, particularly in relation to marketing their service, satisfying user needs and exploiting non‐exploitative methods of generating revenue for under‐funded services.
Abstract: Librarians need to embrace some of the practices of E‐commerce, particularly in relation to marketing their service, satisfying user needs and exploiting non‐exploitative methods of generating revenue for under‐funded services. This article emerged out of an interview discussion between Karen Neal and Mark Kerr on how E‐commerce may affect the way librarians work.
TL;DR: In this article, the authors describe the progress made, highlighting the successes, the problems encountered and the failings of the approach taken to enable the majority of staff at the University of Westminster to use web technology.
Abstract: Two years ago a programme designed to enable the majority of staff at the University of Westminster to begin using web technology was initiated. To achieve this the institution established an intranet, linked to user friendly web authoring software. An associated staff development programme, focusing on the integration of the software with the intranet hardware was also started. This paper describes the progress made, highlighting the successes, the problems encountered and the failings of the approach taken.
TL;DR: A study was carried out at OILEX from September to November 1999, which examined the extent to which the organisation was capturing and sharing its knowledge and experience as discussed by the authors, and discussed the recommendations that were made in ways of leveraging the organisation's competitiveness for the future.
Abstract: A study was carried out at OILEX from September to November 1999 which examined the extent to which the organisation was capturing and sharing its knowledge and experience. Evidence suggested that OILEX was capturing its experience, but sharing of this experience is limited. There was a need to recognise at top level that transforming “individual experience” into “corporate knowledge” is critical to the long‐term competitiveness of the organisation. This paper outlines approaches to knowledge capture and sharing within OILEX at present, and discusses the recommendations that were made in ways of levering the organisation's competitiveness for the future. External factors such as general trends in the industry, falling recruitment, an ageing workforce and use of contract workers have all made an impact on sustaining knowledge and experience within OILEX. Internal factors such as working culture, the specific demands of project work and the organisational structure are also cited. In a competitive environment, maximising all of the company's assets is crucial. This paper suggests ways in which OILEX can benefit from individual experience through its transformation into group learning, and discusses the implications for the company in adopting a programme of capturing and sharing learning. It goes on to highlight the ways in which more effective Knowledge Management impacts directly on savings in staff time, avoids duplication of work already carried out and allows the whole organisation to learn from previous mistakes. Ultimately, such learning leads to greater efficiency and productivity. Different teams within the organisation are able to draw on the learning of others to respond more quickly to problems. They can then transfer their learning back into the knowledge pool, thereby contributing to a constantly evolving “memory bank” of experience.
TL;DR: The range of options available for libraries and researchers to obtain or access documents electronically and selection criteria are examined, informed by the results of the eLib sponsored FIDDO Project completed in 1999.
Abstract: E‐commerce is big business providing exciting opportunities for library and information professionals. This paper examines the range of options available for libraries and researchers to obtain or access documents electronically. It lists suppliers and discusses selection criteria, both informed by the results of the eLib sponsored FIDDO (Focused Investigation of Document Delivery Options) Project completed in 1999.
TL;DR: A simple design was adopted to ensure maximum usage, but features such as drop‐down menus and forms added extra functionality, and the various ways of providing security and plans for future developments using more sophisticated technologies are outlined.
Abstract: This article looks at work carried out by City University Library Information Services to develop a library staff Intranet. A simple design was adopted to ensure maximum usage, but features such as drop‐down menus and forms added extra functionality. A range of content was made available, divided into sections. The various ways of providing security and plans for future developments using more sophisticated technologies are outlined. The return on investment is still subject to debate, so work continues on developing the site and monitoring and evaluating usage.
TL;DR: Knowledge management and library services are intertwined now to the extent that it is inconceivable that there could not be a partnership between them as discussed by the authors, and this article looks at a specific example.
Abstract: Knowledge management and library services are intertwined now to the extent that it is inconceivable that there could not be a partnership between them. This article looks at a specific example.
TL;DR: In this paper, a concise overview of knowledge management is presented, what does the term mean, who uses KM, what are the benefits, how do we make the process work, and how does it appeal to others?
Abstract: This article is a concise overview of Knowledge Management — what does the term mean, who uses KM, what are the benefits? How do we make the process work, and how does it appeal to others? It is a current topic that is important to understand and make use of.
TL;DR: In this paper, the authors argue that an intranet, appropriately designed, implemented, and managed, provides organizations with a relatively simple and inexpensive means of enhancing organisational learning capability, and they suggest that few businesses in the next decade will remain unchallenged by new technologies.
Abstract: Recent developments in e‐commerce and the Web suggest that few businesses in the next decade will remain unchallenged by new technologies. It is our contention that an intranet, appropriately designed, implemented, and managed, provides organisations with a relatively simple and inexpensive means of enhancing organisational learning capability.
TL;DR: The development of a Brighton‐based NHS knowledge management project called Knowledgeshare is outlined with reference to knowledge management theory and its contribution to the Department of Health's ‘Information for Health’ Strategy is discussed.
Abstract: This article outlines the development of a Brighton‐based NHS knowledge management project called Knowledgeshare. The project is discussed with reference to knowledge management theory and its contribution to the Department of Health's ‘Information for Health’ Strategy.
TL;DR: In this paper, the authors focus on the working definitions of knowledge management as considered by Birks, and study how different LIS sectors are putting knowledge management, however defined, into practice.
Abstract: As one of the contributors (Beastall) to this issue of VINE admits, the debate about the meaning and the enactment of knowledge management has been going on for some time. When invited to write the overview one of my aims was to avoid adding to this debate, however tempting that might be. The focus will instead be on the ‘working definitions’ as considered by Birks, and to study how different LIS sectors are putting knowledge management, however defined, into practice.