Showing papers in "Vine in 2007"
TL;DR: In this article, the authors explore the knowledge sharing factors from non-executive employees' perspective and find that the willingness of employees to share knowledge is the dependent variable for knowledge sharing.
Abstract: Purpose – Research has shown that the current knowledge management (KM) practices are developed from the standpoint of the management and do not put enough emphasis on knowledge sharing from the non‐executive employees' perspective However, it is important for organizations to understand – from the perspective of employees – the factors that motivate employees to share knowledge for successful implementation of any KM program In this exploratory study, willingness of employees to share knowledge is the dependent variable The purpose of this study is to explore the knowledge sharing factors from the employees' perspectiveDesign/methodology/approach – Using survey methodology, two large IT service and consulting organizations were included in the study to examine cultural, technological, motivational and organizational factors, which influence knowledge sharing within an organization from the perspective of non‐executive employeesFindings – The study results showed that issues related to availability a
115 citations
TL;DR: The evolution of decision support systems (DSS) and their close relationship with the business intelligence arena are discussed and open source and commercial BI products are identified.
Abstract: Purpose – The purpose of this paper is to inform the knowledge worker about Business Intelligence (BI) – its origins, value in decision‐making processes, and currently available BI applications.Design/methodology/approach – The paper discusses the evolution of decision support systems (DSS) and their close relationship with the business intelligence arena. Open source and commercial BI products are also identified.Findings – The data that are accessed by BI applications must be accurate if managers of knowledge enterprises are to make informed decisions. Effective partnerships for business and information entities should be observed when BI tools are introduced to an enterprise. Buy‐in from top management is absolutely necessary for the successful implementation of BI tools.Originality/value – The use of BI applications aids a knowledge enterprise by promoting efficiency within an organization, particularly by using analytical methods to provide valuable decision‐making knowledge to minimize operating cos...
90 citations
TL;DR: In this paper, a literature review was used to identify the attributes of KM effectiveness and establish their relation with business results, and Interpretive Structured Models (ISM) were used to develop and determine the underlying relations among these key attributes.
Abstract: Purpose – The paper seeks to identify attributes of KM effectiveness and establish their relation with business results. The research premise is that KM outcomes are difficult to measure but their contributions to organizational performance can be assessed.Design/methodology/approach – The research paper has addressed the following questions: what are the key attributes of KM effectiveness? How can management use these key attributes to leverage knowledge assets for improved organizational performance? A literature review was used to identify the attributes of KM effectiveness. Then KM professionals and practitioners were invited to participate and respond to a survey‐based questionnaire to establish important attributes of KM effectiveness. Interpretive structural modeling (ISM) was used to develop and determine the underlying relations among these key attributes.Findings – Leadership is the main driver for successful KM implementation. KM leadership is primarily responsible for supporting and sustaining...
80 citations
TL;DR: It was found that three factors were likely to influence the knowledge retrieval process from information technology repositories and that the process of storage was connected to three distinct events that happened before, during, and after the repository was introduced into the organization.
Abstract: Purpose – The purpose of this paper is to address the impact of information technology repositories (ITR) in the implementation of KM processes, i.e. knowledge storage and retrieval.Design/methodology/approach – A case study design is used. Data are collected through the use of individual semi‐structured interviews, observations and document analysis.Findings – This study found that three factors were likely to influence the knowledge retrieval process from information technology repositories and that the process of storage was connected to three distinct events that happened before, during, and after the repository was introduced into the organization. Furthermore, it was also found that knowledge management processes, i.e. knowledge storage and retrieval, were connected to individual learning.Research limitations/implications – This study has limitations connected to empirical generalizability because it is a single case study research. Also, this study focuses only on two knowledge management processes...
60 citations
60 citations
TL;DR: In this article, an adaptation of the Nicholson and Kiel intellectual capital model of the board of directors including the role of the Shari'a Supervisory Board (SSB) is presented.
Abstract: Purpose – The purpose of this paper is to define and explore the concepts and relationships between intellectual capital, knowledge, wisdom and corporate responsibility in the context of the corporate governance of Islamic financial institutions.Design/methodology/approach – This paper presents an adaptation of the Nicholson and Kiel intellectual capital model of the board of directors including the role of the Shari'a Supervisory Board (SSB). It is driven by the following research questions: how does the SSB add value to the corporate governance model of IFIs through their intellectual capital? Is there any value in replicating the IFIs structure in western conventional banks and, if yes, how could it be done without the religious and cultural impacts?Findings – It was only recently that one entered the knowledge economic era and organizations are slowly realizing the need and the benefits not only of managing knowledge better, but also of managing it in a wiser way. The concepts and values carried by Is...
57 citations
TL;DR: In this article, a literature survey and the author's own teaching experience is used to provide an answer to this simple but at the same time complex question, which is called conceptual confusion as to what libraries are managing -information or knowledge.
Abstract: Purpose – A good amount of literature has appeared on knowledge management, wherein, by and large, the concepts of information and knowledge are being used in an overlapping manner, as are information management and knowledge management. There seems to be a conceptual confusion as to what libraries are managing – information or knowledge? This paper proposes to examine this issue.Design/methodology/approach – Based on a literature survey and the author's own teaching experience, the article tries to provide an answer to this simple but at the same time complex question. The subject scope is self‐explanatory as it deals with two basic aspects, i.e. IM and KM.Findings – Based on certain characteristics, efforts have been made to produce a clear distinction between IM and KM. These findings are also presented in tabular form.Practical implications – Today, KM has become an important activity in all organizations, particularly in the corporate sector. As a result, intangible assets are playing the role of key...
57 citations
TL;DR: A framework for an effective educational process using data‐mining techniques to uncover the hidden trends and patterns and making accuracy based predictions through a higher level of analytical sophistication in the process of counselling students is proposed.
Abstract: Purpose – The purpose of this paper is to develop a holistic model for educational purposes using data‐mining techniques for exploring the effects of probable changes in processes related to admissions, course delivery and recruitments.Design/methodology/approach – The paper proposes a framework for an effective educational process using data‐mining techniques to uncover the hidden trends and patterns and making accuracy based predictions through a higher level of analytical sophistication in the process of counselling students.Findings – Data‐mining tools are used in academia for capitalizing on the advances of information technology. This process improves research and academic decision making through uncovering hidden trends and patterns that predict using a combination of explicit knowledge base, sophisticated analytical skills and academic domain knowledge.Originality/value – The paper presents a model using a data‐mining approach for academics.
56 citations
TL;DR: The paired t‐test results show significant differences among all the KM strategies in terms of their importance and actual implementation, with measurement being the least implemented factor.
Abstract: Purpose – This purpose of this paper is to assess the perceived importance and actual implementation of four knowledge management (KM) strategies, i.e. culture; leadership; information technology; and measurement, in the Malaysian telecommunication industry.Design/methodology/approach – Data were collected from 289 telecommunication organizations in Malaysia and analyzed using indices and parametric statistics.Findings – The paired t‐test results show significant differences among all the KM strategies in terms of their importance and actual implementation. Strategies such as technology, culture and leadership are moderately implemented, with measurement being the least implemented factor.Research limitations/implications – This paper focuses on KM implementation rather than on learning and knowledge utilization.Practical implications – Malaysian telecommunication organizations should give equal attention to the implementation of all the four KM strategies. They need to have proper planning and overcome a...
46 citations
TL;DR: In this paper, the effect of organizational elements and the performance of knowledge management (KM) was investigated, where seven main independent variables were identified: organizational culture, organizational structure, technology, human resources, transparency of documents, flow of information and communication, and training.
Abstract: Purpose – The purpose of this paper is to investigate the effect of organizational elements and the performance of knowledge management (KM).Design/methodology/approach – The results of a research project dealing with the effect of organizational elements and the performance of KM are presented. Seven main independent variables were identified – organizational culture, organizational structure, technology, human resources, transparency of documents, flow of information and communication, and training – and these were tested against creation, dissemination and store of knowledge, together with implementation of KM (cycle of KM) using the multi‐variable regression test. As an empirical study, the Ministry of Labour of Iran was chosen for a case study. The empirical data used in this paper were collected through a questionnaire survey.Findings – The results reveal that four of the independent variables have impact on the cycle of KM. Although only some of the independent variables have impact on the effectiv...
44 citations
TL;DR: In this paper, the economic significance of using a blended business and knowledge strategy through the lens of conventional financial management before and after the implementation of KM initiatives in a knowledge-intensive, high-growth firm.
Abstract: Purpose – This paper aims to study the economic significance of using a blended business and knowledge strategy through the lens of conventional financial management before and after the implementation of KM initiatives in a knowledge‐intensive, high‐growth firm that had gone through business diversification through organic developments as well as mergers and acquisitions for over a decadeDesign/methodology/approach – The economic value added (EVA) method is proposed as a measure of the effective usage of capital funding in the firm before and after its KM program The extent of the economic impact due to the contributions of various KM strategies was analyzed using standard financial management reporting This enabled the derivation of follow‐on KM initiatives that were consistent with the target objectivesFindings – The EVA method was found to be valid and credible in determining the net impact of various KM initiatives This was in a form that was comprehensible to top management and KM decision‐make
TL;DR: In this article, the authors explore knowledge management and learning features in some Iranian small and medium-sized enterprises using a questionnaire and a regression model to show the essential issues of the subject.
Abstract: Purpose – The main purpose of this study is to explore knowledge management and learning features in some Iranian small and medium‐sized enterprises.Design/methodology/approach – A questionnaire was designed, applied and then analyzed using statistical methods. The results discuss various perspectives from the knowledge management point of view, and provide some important findings and a regression model to show the essential issues of the subject.Findings – The learning factor was assumed as a dependent variable to carry out regression analysis with four factors: training; interactive participation of employees; flat structures in SMEs; and CEO support and commitment. The statistical analysis determined the four factors as important issues in the regression model. The results also showed that there is no relationship between organizational size and the need for knowledge management.Practical implications – Most SMEs in Iran are still traditional. Their school of thought belongs to the industrial age and t...
TL;DR: In this article, the benefits of using open source software are discussed, and how open source methodology promotes the collaborative and innovative attributes of knowledge management, as well as the value of open source in a global economy.
Abstract: Purpose – The purpose of this paper is to educate the knowledge worker on the benefits of using open source software, and to demonstrate how open source methodology promotes the collaborative and innovative attributes of knowledge management.Design/methodology/approach – The author lists the open source initiative's definition for open source products, licensing information, the value of open source in a global economy, misconceived barriers to open source adoption, a functional comparison of open source and commercial software products, and web sites where open source products may be obtained.Findings – Open source usage is prevalent throughout the world for governmental, business, educational, military, and space exploration purposes. Notwithstanding, some commercial enterprises such as the Microsoft Corporation have viewed the open source movement as a threat to profitability, citing alleged intellectual property infringement violations. However, other commercial entities such as IBM, Oracle, Novell, a...
TL;DR: It is shown that collaboration is a vital cog in the “wheel” of knowledge management, and knowledge sharing products that are readily available in the commercial market are introduced.
Abstract: Purpose – The purpose of this paper is to show that collaboration is a vital cog in the “wheel” of knowledge management. The exchange of knowledge between individuals and enterprises is accomplished by knowledge sharing technology, enabling tools that provide communication and knowledge capture in the form of wikis, blogs, online repositories, and instant messaging applications. In order to keep pace with the demands of the ever‐changing knowledge economy, organizations must be aware of the knowledge sharing tools that are in use today, customizing the technology to help them maintain a competitive advantage in the global marketplace. This article introduces knowledge sharing products that are readily available in the commercial market. Products distributed by SalesForce.com, BMC Software, DCASoft, and Atlassian are highlighted. An evaluation of Atlassian's Confluence collaboration product is provided.Design/methodology/approach – The paper lists the capabilities of product offerings by several companies,...
TL;DR: The conceptual model presented in this paper decomposes to the primitive level of information or meta‐data needed to model business intelligence, which provides a map to defining the actual business information to capture.
Abstract: Purpose – The purpose of this paper is to propose a logical approach to identifying and modeling business intelligence from corporate information.Design/methodology/approach – The methodology or approach to identifying business intelligence is based on the cross‐pollination of eight business value drivers. Modeling business intelligence from the hybrid blends of value sources provides a view of business intelligence in more realist dimensions.Findings – Modeling business intelligence from the hybrid blends of value sources provides a view of business intelligence in more realist dimensions.Originality/value – Business enterprises are challenged with identifying the primitive components that construct business intelligence within the business. The conceptual model presented in this paper decomposes to the primitive level of information or meta‐data needed to model business intelligence. The primitive level defines the business objects and provides a map to defining the actual business information to capture.
TL;DR: It was found that people generally followed five steps to retrieve knowledge and that the type of work to accomplish and structure of the team were critical to what knowledge was retrieved and shared.
Abstract: Purpose – The purpose of this paper is to explore the individual employee's role in the process of knowledge retrieval in a US high‐technology research, engineering and consulting company, using a constructivist perspectiveDesign/methodology/approach – A case study design was used and employed three methods of data collection: interviewing, observation, and document analysis Using these data gathering methods provided data triangulation and supported the validity of the study The unit of analysis is individual action This is an embedded strategy because it involves more than one subunit of analysis Data are collected across five practices (sections) of one division of this companyFindings – This study found that people generally followed five steps to retrieve knowledge and that the type of work to accomplish and structure of the team were critical to what knowledge was retrieved and shared Explicit and tacit knowledge retention structures were identified and revealed that three or fewer individual
TL;DR: In this paper, the authors investigate the synergetic effects of knowledge management (KM) and information and communication technologies (ICT) on globalization progression and propose a butterfly model that shows the interconnectedness and the domino effects of KM activities on globalization advancement.
Abstract: Purpose – The paper aims to investigate the synergetic effects of knowledge management (KM) and information and communication technologies (ICT) on globalization progression. Then the article seeks to portray how this synergy can be employed in various KM activities and processes to transubstantiate a national company into an effective boundaryless global knowledge‐based enterprise (GKBE).Design/methodology/approach – The article reviews and interprets the relevant literature on both globalization and knowledge management technology. The resultant insights are used to reveal the synergy and to develop a butterfly model that shows the interconnectedness and the domino effects of KM activities on globalization advancement.Findings – Owing to the significant differences between the national and the global knowledge‐based enterprise (GKBE) the butterfly framework has been proposed, utilizing the benefits from the synergy of the major globalization components. The call for implementing KM practices to improve ...
TL;DR: In this article, the authors introduce the concept of spiritual learning by exploring the value of human characteristics spiritual in nature with respect to their relationship to learning, and find that there appears to be a positive correlation between the representative spiritual characteristics and human learning.
Abstract: Purpose – This article seeks to introduce the concept of spiritual learning by exploring the value of human characteristics spiritual in nature with respect to their relationship to learning.Design/methodology/approach – In developing this theme, the authors engage a systematic approach: defining terms; identifying representative human characteristics that are spiritual in nature; surfacing assumptions; and identifying emerging themes among the representative spiritual characteristics with respect to learning.Findings – There appears to be a positive correlation between the representative spiritual characteristics and human learning. For better or worse, the material universe and non‐material universe are married in the conscious and unconscious learning of the human mind.Originality/value – This work provides a new frame of reference for understanding the relationship between spirituality and learning.
TL;DR: In this article, the authors examine whether the use of internet technology within organizations can indeed enhance and streamline the ability of employees to function as fractals in complex organizations, by analyzing interviews and observations of over 60 employees in different organizations.
Abstract: Purpose – In a competitive business environment, organizations must leverage their resources efficiently in order to provide system‐wide solutions and maintain the standards all customers expect. To do so, the resources must be integrated; however, the integration of information and resources within organizations has thus far not produced satisfactory results. In contrast, it has been found that efficient, ongoing and timely transfer of information is conducted over the internet. This research seeks to examine whether the use of internet technology within organizations can indeed enhance and streamline the ability of employees to function as fractals in complex organizations.Design/methodology/approach – The research is a qualitative study, allowing for the examination of behavior in the organizational reality as is, by analyzing interviews and observations of over 60 employees in different organizations.Findings – It is found that the ability of a digital social network to create immediate system‐wide so...
TL;DR: Research results by the authors emphasize the need for institutionalizing processes for the collection of data about contracting costs within an organization so that databases of metrics about completed projects can be built and later used to forecast costs for future projects to improve the decision‐making processes about outsourcing.
Abstract: Purpose – The purpose of this paper is to explore the use of knowledge management (KM) principles and technologies to improve the outcomes of software acquisition projects Software acquisition organizations typically contract‐out their software projects to reduce the risks associated with developing the software internally and to control their costDesign/methodology/approach – This paper is based on a study of contracted software projects Research results by the authors emphasize the need for institutionalizing processes for the collection of data about contracting costs within an organization so that databases of metrics about completed projects can be built and later used to forecast costs for future projects to improve the decision‐making processes about outsourcingFindings – A study of two‐dozen contracted projects indicates that such organizations face unique risks and hidden costs that are particular to software acquisitions KM models, practices, and tools are potentially valuable for improving
TL;DR: In this article, the authors identify recent trends in how the global knowledge workforce is changing and, in particular, organizing, on a massive scale, knowledge workers have become highly mobile, with a distinctly global orientation.
Abstract: Purpose – The purpose of this paper is to identify recent trends in how the global knowledge workforce is changing and, in particular, organizing, on a massive scale Knowledge workers have become highly mobile, with a distinctly global orientationDesign/methodology/approach – These new trends are presented within the established four‐pillar framework for enterprise transformation Particular emphasis is placed on the dissolution of traditional organizational boundaries (organization pillar), and creating, on a large scale, living, working and learning environments for attracting, retaining, and growing talent (learning pillar) Supporting infrastructure elements are also addressed (technology pillar)Findings – Attracting, retaining, and growing talent is no longer an issue that can be addressed solely from the viewpoint of a single organization Knowledge workers are highly mobile, and are tending to be more loyal to their peer communities than to an employer This requires that organizations look beyo
TL;DR: The Digital Repository of SIP reports was set up using the Greenstone open source software at the ICFAI Business School, Ahmedabad and the phases involved in the creation of the digital repository are described.
Abstract: Purpose – The purpose of this paper is to describe the need for a digital repository of SIP reports and how the Digital Repository of SIP reports was set up using the Greenstone open source software at the ICFAI Business School, Ahmedabad. In management education, students have to undergo a Summer Internship Project (SIP) in organizations to enhance learning and experience current work practices. Information of these projects needs to be captured and maintained in a digital repository to enable knowledge sharing and learning.Design/methodology/approach – The phases involved in the creation of the digital repository are described. Steps involved in the Collection development using the GLI tool, “Greenstone Librarian Interface” are also described.Findings – Installation of the digital repository is simple, Gathering of documents into the repository, enriching them with metadata, setting up of appropriate search indexes has to be done for efficient retrieval of information. Some knowledge of computers and Gr...
TL;DR: In this paper, the authors present a system perspective of context avenues that impact the knowledge sharing process, and they posit that the higher the number of related patterns forwarded through content and context, the greater the resonance of shared understanding.
Abstract: Purpose – The purpose of this paper is to present a systems perspective of context avenues that impact the knowledge‐sharing process.Design/methodology/approach – Following a brief introduction of the meaning of context, an example of face‐to‐face interaction is used to explore the term “context‐sensitive” in terms of sharing knowledge in a one‐way single exchange from a source to a perceiver. Eight different context avenues are presented, their relationship to the conscious and unconscious mind addressed, and their impact on the sharing of knowledge considered.Findings – The authors posit that there are eight primary context avenues that potentially impact the creation of knowledge in terms of shared understanding and meaning, and that the higher the number of related patterns forwarded through content and context the greater the resonance of shared understanding. Further, that the unconscious mind plays a significant role in embedding context and creating meaning.Originality/value – This paper provides ...
TL;DR: valuation, economic, and corporate management aspects related to the design and implementation of intangible asset valuation in common business language are presented.
Abstract: Purpose – The purpose of this paper is to present valuation, economic, and corporate management aspects related to the design and implementation of intangible asset valuation in common business language.Design/methodology/approach – The methodology or approach to identifying or naming intangible assets within the business environment was used.Findings – The purpose of intangible asset valuation is to understand what the intangible asset is and how it affects the bottom line of the business. Understanding the reason for the intangible asset valuation, whether for tax purposes, corporate planning, or dispute resolution, is paramount when considering the nature of the intangible asset to be valued.Originality/value – Intangible assets are generally not included in active company management. Many companies do not recognize or investigate ways to maximize the income to be derived from intangible assets or other benefits of a centralized intangible asset management program. Fundamental to valuing intangible ass...
TL;DR: A developing scheme to assess the efficiency of the knowledge‐management systems (KMS) is presented and a quantitative‐based estimate of its performances is provided to provide a reliable estimate generated by applying the scheme.
Abstract: Purpose – The aim of this paper is to present a developing scheme to assess the efficiency of the knowledge‐management systems (KMS) and provide a quantitative‐based estimate of its performances.Design/methodology/approach – Defined in previous researches the theoretical scheme presented here to assess the efficiency of the KMS is based on a combination of a structured set of indicators of the intellectual capital (IC) and the balanced scorecard (BSC). To test such a scheme a small sample of relatively homogeneous subjects was used in order to obtain a reliable estimate generated by applying the scheme. The test was mainly conducted by questionnaires used to collect the data elaborated to obtain the discussed estimates; on the other hand, a number of interviews were conducted with the officers in charge of the information systems units of each organization involved in the test in order to verify the appropriateness of the indicators selected in each case to address the IC and outline a qualitative referen...
TL;DR: The void that exists between the theories about “knowledge management” and the delivery of clear and specific knowledge management practices that “deliver on the promise of KM” is filled.
Abstract: Purpose – This paper aims to impart how Acquisition Solutions, Inc. is moving knowledge management “from concept to theory to practice” through an ability to connect, collect, and collaborate at all levels “as part of the way we do business”. It demonstrates how the void that exists between the theories about “knowledge management” and the delivery of clear and specific knowledge management practices that “deliver on the promise of KM” is filled.Design/methodology/approach – The authors provide brief company context and the knowledge challenges faced in considering future evolution and growth, such as improving the ability to leverage the hidden value of corporate knowledge in business development and new solution creation, strengthening the ability to learn from past challenges and successes in strategic decision making and client solution delivery, and creating value from knowledge, experience, and insight held by both employees and clients. The authors discuss a Knowledge Convergence© strategy, impleme...
TL;DR: CI can be regarded as the architecture that narrows the historical gap between KM and the bivalent logic technologies, however, KM practitioners must be cautious in utilizing it, as it adds people and services to fundamental network components.
Abstract: Purpose – The paper seeks to outline the capabilities of cyberinfrastructure (CI) as a new knowledge‐sharing conduit. The article introduces CI properties and parameters that align with KM concepts and principles. It also describes the utilization of a CI framework in facilitating virtual enterprises and their communities. Finally, the article outlines the three major challenges in the way of CI deployment as a knowledge mobilization medium in the public domain.Design/methodology/approach – The article reviews extensive literature on CI from the approach of KM principles. It summarizes the relationship between CI and previous network architectures, and how that contributes to its expected dominance as a new KM platform.Findings – CI can be regarded as the architecture that narrows the historical gap between KM and the bivalent logic technologies. This can be attributed to the fact that it adds people and services to fundamental network components. However, KM practitioners must be cautious in utilizing it...
TL;DR: In this paper, the authors explore the status of knowledge management practices in private, public and academic sectors in Colombia and reveal that, although there is a low level of adoption of KM practices in Colombia, there are some interesting cases of organizations that provide exemplars in this field of KM, which demonstrate a growing acceptance of best practices in KM which have been exported and developed in country firms.
Abstract: Purpose – The purpose of this research is to explore the status of knowledge management (KM) practices in private, public and academic sectors in Colombia.Design/methodology/approach – Data were collected from 50 organizations in Colombia, among the private, public and academic sectors. This was done through analysis of field research, including documentation, an online survey, and conversations with local Colombians representing private, public and academic organizations.Findings – The findings of this study reveal that, although there is a low level of adoption of KM practices in Colombia, there are some interesting cases of organizations that provide exemplars in this field of KM. This demonstrates a growing acceptance of best practices in KM which have been exported and developed in country firms.Research limitations/implications – The sample size is a limitation and future research should expand the sample of the analysis of KM practices in Colombia and other nations in Latin America.Practical implic...
[...]
TL;DR: An analysis of why KM has not been applied successfully so far in many business organizations, and how new technology may enable that situation to change is presented.
Abstract: Purpose – Every so often a new technological wave breaks over the business world. Accompanying such watershed moments, there is invariably a follow‐on, or ripple‐effect, that has implications for the discipline called knowledge management (KM). The latest technology wave is that of Web 2.0, and all the changes it heralds, both to one's social and to one's working life, are already being forecast and discussed in organizations across the world. The purpose of this paper is to address the following questions. Does Web 2.0 hold any major implications for KM, and is there a new KM 2.0 waiting to evolve and accompany Web 2.0 into its brave new technology world?Design/methodology/approach – The paper presents an analysis of why KM has not been applied successfully so far in many business organizations, and how new technology may enable that situation to change.Findings – The success of many KM initiatives over the last 15 years was predicated on the successful use of a KM‐style technology. However, for most of ...
TL;DR: In this article, the authors discuss how ICTs are used in regional conflicts, war and terrorism and discuss some of the most common uses of ICT in these three areas.
Abstract: Purpose – The purpose of this paper is to discuss how ICTs are used in regional conflicts, war and terrorism. It details some of the most common uses and provides some thoughts for researchers in the areaDesign/methodology/approach – Reviews the most common uses of ICTs in regional conflicts, war and terrorism.Findings – It gives examples of the role ICTs have in influencing public opinion and foreign policy and conducting military, terrorist, and aid operations.Originality/value – Provides insights for future researchers.