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Journal Article•DOI•

A Comprehensive Stakeholder-Typology Model Based on Salience Attributes in Construction Projects

Amir Bahadorestani1, Jan Terje Karlsen2, Nasser Motahari Farimani1•
Ferdowsi University of Mashhad1, BI Norwegian Business School2
01 Sep 2019-Journal of Construction Engineering and Management-asce (American Society of Civil Engineers)-Vol. 145, Iss: 9, pp 04019048
TL;DR: In this paper, a comprehensive project stakeholder typology model (PSTM) based on stakeholder salience attributes (SSAs) is presented. And stakeholders are considered as one of the major pillars of the project.
Abstract: This article presents a comprehensive project stakeholder typology model (PSTM) based on stakeholder salience attributes (SSAs). Stakeholders are considered as one of the major pillars of c...

Summary (2 min read)

Jump to: [Introduction] – [If the components of attribute “A” could not be assigned to another attribute and the components] – [Developing TAM attributes] – [Project Stakeholder Typology Model (PSTM)] and [Discussion and conclusion]

Introduction

  • This paper is about stakeholder typology in construction projects.
  • There exist a number of models, frameworks and methods with classifying stakeholder salience attributes (SSAs) and stakeholder typology as a central (Aapaoja & Haapasalo, 2014; Yu & Leung, 2018).
  • Comparing previous studies reveals the fact that the various SSAs are included in some models but not mentioned in others.
  • In step 3 a combination of survey and semi-structured interviews were performed to determine the assignment degrees between each component and each attribute.

If the components of attribute “A” could not be assigned to another attribute and the components

  • Of other attributes could not be assigned to the attribute “A”, it is said that the attribute “A” has a clear and accurate boundary.
  • The numbers inside the parentheses in Table 7 show the average of the semi-structured interview method findings.
  • As previously mentioned, the purpose of this paper is to identify stakeholder salience attributes (SSAs) that have a clear, accurate, and non-overlapping boundary and to develop a comprehensive project stakeholder typology model (PSTM) based on the SSAs.
  • The Delphi method is an iterative process where the facilitators are obtaining expert opinions in several iterative rounds.
  • The authors findings from the Venn diagram also highlights that if a component is shared in two attributes, it should be assigned to the attribute with the highest assignment degree.

Developing TAM attributes

  • Mitchell et al. (1997) has stated several definitions of “power” from researchers and theorists; however, he did not offer a single definition of this attribute, also known as Power.
  • After a careful investigation of the four attributes and all of the components in this study, it was realized that all components offered by Mitchell et al. (1997) are found in three attributes “power”, “impact”, and “influence”.
  • On the other hand, “power” is a subset of “impact” and “influence” and the attributes of “influence” and “impact” can define “power” in a broader sense.
  • In comparison with the TAM, this attribute is wider in the new model.
  • In addition to the components expressed by Mitchell et al. (1997), the new attribute includes other components and is introduced as “Legitimacy” but with a wider definition in the new model.

Project Stakeholder Typology Model (PSTM)

  • Mitchell et al. (1997) have not included the attribute of “Proximity” in their model for the purpose of determining the importance of stakeholders and their positions but a part of the attribute of “Proximity” is embedded in the context of “Legitimacy” in the TAM (Fig. 2).
  • Each area shows the type of stakeholder with regard to the possession of SSAs.
  • This study offers the PSTM as the core of stakeholder-related research and actions in construction industry.
  • To analyze, identify and manage project stakeholders, all four attributes are necessary: “Potency”, “Legitimacy”, “Urgency”, and “Proximity”.
  • Table 11 shows these groups with their considerations.

Discussion and conclusion

  • The existence of crudity and turbulence in the literature of stakeholder analysis, identification and management is quite obvious in construction industry.
  • The authors also found that two the attributes “support” and “power” are subsets of attributes “impact” and “influence” and thus should not be considered as independent attributes.
  • This paper presented a comprehensive project stakeholder typology model (PSTM), which contains all four attributes “Potency”, “Legitimacy”, “Urgency”, and “Proximity” and their components can be used for managing stakeholders in construction projects.
  • The reason is that the authors have applied all attributes from literature to analyze and redefine the complete and non-overlapping SSAs, and therefore, PSTM specifies different types of stakeholders more accurate and in more details.

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Citations
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Journal Article•DOI•
Social sustainability considerations in construction project feasibility study: a stakeholder salience perspective

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Ashish Goel1, L.S. Ganesh, Arshinder Kaur•
Indian Institute of Technology Madras1
18 May 2020-Engineering, Construction and Architectural Management
TL;DR: In this paper, social sustainability considerations related to occupational health and safety, workers' employment practices and proactive involvement of communities and end-users were found to be inadequately addressed in feasibility study reports.
Abstract: Past research recommends integration of social sustainability (SS) considerations in construction project feasibility study for benefitting a larger group of project stakeholders. However, there is a lack of empirical evidence to this effect, especially from the developing economies. The purpose of this study is to address this knowledge gap through a SS-centric analysis of feasibility study reports using a stakeholder salience perspective.,Feasibility study reports for 61 projects were obtained from various government organizations in India. The SS considerations were identified in the reports using a combination of quantitative and qualitative assessments. The former was based on content analysis and the latter was conducted using “VOSviewer” text analysis software.,SS considerations related to occupational health and safety, workers' employment practices and proactive involvement of communities and end-users were found to be inadequately addressed in the reports. Based on occurrences of the SS considerations, project-affected community was found to be the most salient stakeholder, followed by the end-users and the construction workers. Statistical analysis revealed significant relationship between the SS considerations and the type of project as well as the type of project delivery system.,This study contributes to better understanding of integrating SS considerations in feasibility study of construction projects. Its results provide useful inputs to decision-makers for orienting construction projects, right from the early phases, towards benefitting the disadvantaged and weaker stakeholders irrespective of their salience attributes. In developing economies, such interventions may improve quality of lives of a large number of project stakeholders and also cultivate a positive societal image of the construction industry as a respectful, ethical and employee friendly industry.

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The antecedents of construction project change: an analysis of design and build procurement application

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Jessica Smith, David J. Edwards, Igor Martek, Nicholas Chileshe, Susan Hayhow, Chris Roberts 
26 Feb 2021-Journal of Engineering, Design and Technology
TL;DR: In this article, the causal nexus of change during the construction phase is assessed and delineated; the key affecting factors are thematically grouped under headings: extent and severity; time in relation to implementing; instigating party; individual(s) responsible for managing the change; reason for the change, available resource; recoverable or non-recoverable; contract / project type; type of client.
Abstract: Purpose: This research seeks to excoriate, define and delineate the main drivers of ‘change’ in commercial construction projects and generate guidelines on how to minimise exposure to the associated adverse effects upon project stakeholders. Methodology: The research adopts mixed doctrines through a combination of epistemological lenses, embracing two primary philosophical stances: (i) interpretivism, to identify the primary drivers of change based on a systematic literature review and (ii) a post-positivist, inductive approach to analyse the results of change within a Joint Contracts Tribunal (JCT) Design and Build (D&B) construction project case study. Findings: The causal nexus of change during the construction phase is assessed and delineated; the key affecting factors are thematically grouped under headings: extent and severity; time in relation to implementing; instigating party; individual(s) responsible for managing the change; reason for the change; available resource; recoverable or non-recoverable; contract / project type; type of client. Following this, the effects of change on key elements of the project are encapsulated and recommendations for adaptations which may provide improved experiences are offered. Originality: The study tackles the common issue of managing the deleterious effects of change on commercial construction projects, defining management techniques to minimise stakeholder tribulation.

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TL;DR: In this article, the authors develop a numerical simulation model and explore the implications for economic, environmental, and social sustainability when the monopolist is characterized by corporate social responsibility (CSR), product differentiation, and environmental RD.

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Asymmetric legitimacy perception across megaproject stakeholders: The case of the Fehmarnbelt Fixed Link

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Petr Witz1, Petr Witz2, Verena Stingl2, Verena Stingl3, Morten Wied2, Josef Oehmen2 •
Charles University in Prague1, Technical University of Denmark2, Aalborg University3
01 May 2021-International Journal of Project Management
TL;DR: In this article, the authors conduct a multi-site ethnography at one of the biggest contemporary cross-border transport megaprojects in the world and suggest three dimensions of project legitimacy perception: trust, majority, and morality.

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Fuzzy Evaluation of the Factors Contributing to the Success of External Stakeholder Management in Construction

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Goodenough D. Oppong1, Albert P.C. Chan1, Ernest Effah Ameyaw2, Samuel Frimpong3, Ayirebi Dansoh4 •
Hong Kong Polytechnic University1, Northumbria University2, University of New South Wales3, Kwame Nkrumah University of Science and Technology4
01 Nov 2021-Journal of Construction Engineering and Management-asce
TL;DR: In this article, the authors evaluate the factors contributing to the success of external stakeholder management at the project planning stage from the perspective of developing countries, focusing on evaluating the factors that contribute to the development of SM.
Abstract: The study focuses on evaluating the factors contributing to the success of external stakeholder management (SM) at the project planning stage from the perspective of developing countries. Q...

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References
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Journal Article•DOI•
Contractor as trust initiator in construction partnering : Prisoner's dilemma perspective

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Peter S. P. Wong1, Sai On Cheung1, Peter K. M. Ho1•
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01 Oct 2005-Journal of Construction Engineering and Management-asce
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Proceedings Article•DOI•
The uses of role hierarchies in access control

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Jonathan D. Moffett1, Emil Lupu2•
University of York1, Imperial College London2
28 Oct 1999
TL;DR: It is concluded that role hierarchies have some possible uses within the static view, but that they are more important as a means of constraining the permissible changes to the authority state.
Abstract: The value of role-based access control (RBAC) is now well recognised. One aspect of it is the ability to make access decisions based upon the position of a role in a hierarchy. It is now recognised that there are some problems associated with this, because of the risk that these decisions may conflict with the control principles that are applied within an organisation. The aim of this paper is to identify the possible uses of role hierarchies in simplifying access rules, while remaining within the constraints of organisational control principles. We use the concept of authority state, i.e., the set of fixed and variable policies and rules in the system which influence the Reference Monitor's access decisions. We then consider the uses of role hierarchies in two separate contexts: first, within a static view of the authority state, where role hierarchies may be used by an access control decision facility; and second, as constraints upon permissible changes to the authority state. We conclude that role hierarchies have some possible uses within the static view, but that they are more important as a means of constraining the permissible changes to the authority state. We make proposals for further research on the place of role hierarchies in controlling change.

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Journal Article•DOI•
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Rebecca J. Yang1, Geoffrey Qiping Shen2•
RMIT University1, Hong Kong Polytechnic University2
01 Jul 2015-Journal of Management in Engineering
TL;DR: In this paper, the authors present a systematic and generic framework reference for the practice of stakeholder management in the construction industry, which includes findings from empirical studies, comprising six interviews, a pilot study, a questionnaire survey in Hong Kong, and 15 interviews in Australia.
Abstract: This paper presents a systematic and generic framework reference for the practice of stakeholder management in the construction industry. It contains findings from empirical studies, comprising six interviews, a pilot study, a questionnaire survey in Hong Kong, and 15 interviews in Australia. Six activity groups (i.e., precondition, project data identification, stakeholder estimation, decision making, action and evaluation, and sustainable support) and a total of 18 activities within these groups and their interrelations formulate the main body of the framework. The proposed framework was validated by five real-life projects, the results of which confirm the applicability of the proposed framework. This study serves as a reference for project-management teams to systematically manage stakeholders in construction projects.

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Journal Article•DOI•
Stakeholder management and the stakeholder matrix: Potential strategic marketing tools

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Michael Jay Polonsky1•
University of Newcastle1
01 Sep 1996-Journal of Market-focused Management
TL;DR: In this paper, the authors examine how marketers may apply the stakeholder management process and the stake-holder matrix to marketing strategy formation, and they find that existing marketing theory does not utilize the stakeholders management process when undertaking strategic marketing planing, although most marketing theory implicitly identifies the need to develop strategies that address the needs of multiple groups or stakeholders.
Abstract: This article examines how marketers may be able to apply the stakeholder management process and the stakeholder matrix to marketing strategy formation. Existing marketing theory does not utilize the stakeholder management process when undertaking strategic marketing planing, although most marketing theory implicitly identifies the need to develop strategies that address the needs of multiple groups or stakeholders. By understanding and applying stakeholder theory, marketers should be able to develop more effective marketing strategies. While there is extensive management literature examining stakeholder theory, there is little marketing literature in this area, and this article attempts to partially fill this gap.

87 citations

Journal Article•DOI•
Investigating key challenges in major public engineering projects by a network-theory based analysis of stakeholder concerns: A case study

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Ka Yan Mok1, Geoffrey Qiping Shen1, Rebecca J. Yang2, Clyde Zhengdao Li1•
Hong Kong Polytechnic University1, RMIT University2
01 Jan 2017-International Journal of Project Management
TL;DR: In this article, the authors investigated the key stakeholder concerns and concern interdependencies of public engineering projects and how they bring major challenges confronted by stakeholders, and provided useful insights on common pitfalls of MEPs.

85 citations

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Frequently Asked Questions (2)
Q1. What have the authors contributed in "A comprehensive stakeholder-typology model based on salience attributes in construction projects" ?

This paper presents a comprehensive project stakeholder typology model ( PSTM ) based on stakeholder salience attributes. Stakeholders are considered as one of the major pillars of construction projects and management of stakeholders is essential to effective project management in the construction industry. This analysis revealed important variation in the attributes, models and frameworks. Based on a Venn-diagram analysis of data, the authors suggest a clear and non-overlapping stakeholder salience attributes framework to be used in construction projects. The authors also propose a project stakeholder typology model ( PSTM ) based on stakeholder salience attributes. It is expected that the results of this study can be used by 

Future research Several proposals for future research are relevant based on the concerns of the current study. Second, it is also their view that further research should study how to calculate the assignment degree between each component and each attribute, for example by using fuzzy theory. Third, future research can also take into account the practical use of PSTM and the authors suggest a survey and expert interviews on PSTM utilization. Using a visualising tool to study stakeholder influence–two Australian examples.