A framework for supply chain performance measurement

doi:10.1016/J.IJPE.2003.08.003

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A framework for supply chain performance measurement

Journal Article•DOI•

A framework for supply chain performance measurement

Angappa Gunasekaran¹, C Patel², Ronald E. McGaughey³•Institutions (3)

University of Illinois at Springfield¹, Wellington Management Company², University of Central Arkansas³

18 Feb 2004-International Journal of Production Economics (Elsevier)-Vol. 87, Iss: 3, pp 333-347

TL;DR: In this article, the authors developed a framework to promote a better understanding of the importance of SCM performance measurement and metrics, using the current literature and the results of an empirical study of selected British companies.

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About: This article is published in International Journal of Production Economics.The article was published on 2004-02-18. It has received 2146 citations till now. The article focuses on the topics: Organizational performance & Performance measurement.

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Journal Article•DOI•

Performance measurement for green supply chain management

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Aref A. Hervani¹, Marilyn M. Helms¹, Joseph Sarkis²•Institutions (2)

Dalton State College¹, Saint Petersburg State University²

01 Aug 2005-Benchmarking: An International Journal

TL;DR: In this paper, the authors provide an overview of the various issues related to environmental (green) supply chain management performance measurement, and identify a number of issues that need to still be addressed.

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Abstract: Purpose – To introduce and provide an overview of the various issues related to environmental (green) supply chain management performance measurement.Design/methodology/approach – The work relies on experiences, case studies and other literature related to performance measurement in environmental supply chains. It seeks to integrate works in supply chain management, environmental management, and performance management into one framework. A systems framework forms the discussion outline with a focus on controls/pressures, inputs, tools, and outputs as major categories for evaluation and review.Findings – Provides an integrative framework for study, design and evaluation of green supply chain management performance tools. The findings also identify a number of issues that need to still be addressed.Research limitations/implications – We have only one design of the issues in which numerous categorizations could be provided. There is limited research in this area and new and current models/developments can pr...

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1,304 citations

Cites background from "A framework for supply chain perfor..."

...Linking the supply chain and performance measurement Even though significant work has been completed on performance measurement and management on internal organizational operations, the emphasis on supply chain performance measurement (especially with an inter-organizational focus), in either the practitioner or research community, has been relatively limited (Gunasekaran et al., 2004)....
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...…completed on performance measurement and management on internal organizational operations, the emphasis on supply chain performance measurement (especially with an inter-organizational focus), in either the practitioner or research community, has been relatively limited (Gunasekaran et al., 2004)....
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...In a more recent empirical study, Gunasekaran et al. (2004) provide insights into current practice and future requirements in supply chain performance measurement including issues relevant to our later discussion on GSCM/PM....
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Journal Article•DOI•

A literature review and a case study of sustainable supply chains with a focus on metrics

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Elkafi Hassini¹, Chirag Surti², Cory Searcy³•Institutions (3)

McMaster University¹, University of Ontario Institute of Technology², Ryerson University³

01 Nov 2012-International Journal of Production Economics

TL;DR: In this paper, the authors review the literature on sustainable supply chains during the last decade; 2000-2010; and provide frameworks for sustainable supply chain management and performance measures, and also provide a case study to illustrate the experience of a utility supply chain in setting performance indicators.

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916 citations

Journal Article•DOI•

The Design of Robust Value-Creating Supply Chain Networks: A Critical Review †

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Walid Klibi¹, Alain Martel¹, Adel Guitouni¹•Institutions (1)

Laval University¹

01 Jun 2010-European Journal of Operational Research

TL;DR: This paper argues for the assessment of SCN robustness as a necessary condition to ensure sustainable value creation and contributes to framing the foundations for a robust SCN design methodology.

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750 citations

Cites background from "A framework for supply chain perfor..."

...…prices, product quality and reliability, delivery speed and reliability, volume and design flexibility, agility (often defined as the combination of speed and flexibility), market coverage, ecological footprint, etc. (Lefrançois et al., 1995; Vidal and Goetschalckx, 2000; Gunasekaran et al., 2004)....
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...…2004; Sheffi, 2005; Tomlin, 2006); and shortage response actions, such as product substitution, lateral transfers, drawing products from insurance inventories, buying products from competitors, rerouting shipments or delaying shipments (Shen et al., 2003; Gunasekaran et al., 2004; Tomlin, 2006)....
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Journal Article•DOI•

Design of sustainable supply chains under the emission trading scheme

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Amin Chaabane¹, Amar Ramudhin¹, Marc Paquet¹•Institutions (1)

École de technologie supérieure¹

01 Jan 2012-International Journal of Production Economics

TL;DR: A mixed-integer linear programming based framework for sustainable supply chain design that considers life cycle assessment (LCA) principles in addition to the traditional material balance constraints at each node in the supply chain is introduced in this paper.

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743 citations

Journal Article•DOI•

Performance measures and metrics in logistics and supply chain management: a review of recent literature (1995–2004) for research and applications

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Angappa Gunasekaran¹, Bulent Kobu¹•Institutions (1)

University of Massachusetts Dartmouth¹

02 May 2007-International Journal of Production Research

TL;DR: In this paper, the question is whether traditional performance measures can be used and out of them which ones should be given priority for measuring the performance in a new enterprise environment, and some traditional measures and metrics may not be suitable for the new environment wherein many activities are not easily identifiable.

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Abstract: Performance measures and metrics are essential for effectively managing logistics operations, particularly in a competitive global economy. The global economy is featured with global operations, outsourcing and supply chain and e-commerce. The real challenge for managers of this new enterprise environment is to develop suitable performance measures and metrics to make right decisions that would contribute to an improved organizational competitiveness. Now the question is whether traditional performance measures can be used and out of them which ones should be given priority for measuring the performance in a new enterprise environment. Some of the traditional measures and metrics may not be suitable for the new environment wherein many activities are not easily identifiable. Measuring intangibles and nonfinancial performance measures pose the greater challenge in the so-called knowledge economy. Nevertheless, measuring them is so critical for the successful operations of companies in this environment. Con...

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739 citations

Cites background from "A framework for supply chain perfor..."

...2004 , 2005 , Folan and Browne 2005 , Fynes et al ....
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...Bolstorff (2003) and Gunasekaran et al. (2004) proposed a list of performance measures and metrics in a SC environment....
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...There are several metrics in the literature and in business organizations recommended for use in measuring the performance of a SCM system (Gunasekaran et al. 2004, 2005, Folan and Browne 2005, Fynes et al. 2005)....
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References

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Open Access

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Journal Article•

What is the Right Supply Chain for Your Product

[...]

Marshall L. Fisher

01 Jan 1997-Harvard Business Review

2,665 citations

"A framework for supply chain perfor..." refers background in this paper

...The areas that need particular attention include the supplier’s general growth plans, future design capability in relevant areas, role of purchasing and supply management in the supplier’s strategic planning, potential for future production capacity and financial ability to support such growth (Fisher, 1997)....
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...…need particular attention include the supplier’s general growth plans, future design capability in relevant areas, role of purchasing and supply management in the supplier’s strategic planning, potential for future production capacity and financial ability to support such growth (Fisher, 1997)....
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Journal Article•

Logistics and supply chain management

[...]

Martin Christopher

01 Jan 2011-Research in Transportation Economics

TL;DR: In this article, the authors discuss the role of logistics in achieving service and financial goals and provide a clear examination of the impact of logistics on competitive advantage, concluding that training and motivating employees can significantly increase customer satisfaction.

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2,603 citations

Journal Article•DOI•

Performance measures and metrics in a supply chain environment

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Angappa Gunasekaran¹, C. Patel², E. Tirtiroglu¹•Institutions (2)

University of Massachusetts Amherst¹, Brunel University London²

01 Jan 2001-International Journal of Operations & Production Management

2,014 citations

"A framework for supply chain perfor..." refers background or methods in this paper

...The framework presented by Gunasekaran et al. (2001) was used in developing a survey used to study performance measures and metrics used in a supply chain environment....
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...The metrics and measures are discussed in the context of the following supply chain activities/ processes: (1) plan, (2) source, (3) make/assemble, and (4) delivery/customer (Stewart, 1995; Gunasekaran et al., 2001)....
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...Supplementing this flow control, an operating system must try to meet the broad competitive and strategic objectives of quality, speed, dependability, flexibility and cost (Slack et al., 1995; Gunasekaran et al., 2001; De Toni and Tonchia, 2001)....
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Book•

Operations Management

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Nigel Slack, Stuart Chambers, Robert Johnston

01 Jan 1995

1,886 citations

Journal Article•DOI•

Coordinated supply chain management

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Douglas J. Thomas¹, Paul M. Griffin¹•Institutions (1)

Georgia Institute of Technology¹

11 Oct 1996-European Journal of Operational Research

TL;DR: In this paper, the authors review the literature addressing coordinated planning between two or more stages of the supply chain, placing particular emphasis on models that would lend themselves to a total supply chain model.

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1,319 citations

"A framework for supply chain perfor..." refers background in this paper

...The urgency of dealing with transportation cost was highlighted by Thomas and Griffin (1996), who argued that since transportation cost accounts for more than half of the total logistics cost, more active research is needed in the area....
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...The concept of supply chain management (SCM), according to Thomas and Griffin (1996) represents the most advanced state in the evolutionary development of purchasing, procurement and other supply chain activities....
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