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Figure 1: Illustrative example: function Ψ1
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Journal Article
•
DOI
•
A joint chance-constrained programming approach for call center workforce scheduling under uncertain call arrival forecasts
[...]
Mathilde Excoffier
1
,
Céline Gicquel
1
,
Oualid Jouini
2
•
Institutions (2)
University of Paris-Sud
1
,
École Centrale Paris
2
01 Jun 2016
-
Computers & Industrial Engineering