Journal ArticleDOI
An integrated approach to renew software contract using machine learning.
Shylu John,Bhavin J. Shah,Varun Dixit,Amol Wani +3 more
- Vol. 4, Iss: 1, pp 14-25
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In this article, a machine-learning-based approach was used to set up an efficient process for contract renewal in a large-scale industrial environment, where the contract renewal is critical to maintaining a company's recurring revenue source.Abstract:
Contract renewal is critical to maintaining a company’s recurring revenue source. Therefore, there is a significant emphasis on setting up an efficient process for renewal. In this study, a machine...read more
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Customer relationship management as a business process
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Customer churn prediction in telecom using machine learning in big data platform
TL;DR: This work develops a churn prediction model which assists telecom operators to predict customers who are most likely subject to churn and builds a new way of features’ engineering and selection on big data platform.
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Buying Modular Systems in Technology-Intensive Markets:
TL;DR: In this article, the authors identify two focal decision dimensions of the buyer, namely the decision of whether to outsource system integration and how much to concentrate the purchase of system components with one or more suppliers.
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Fundamental transformations of trust and its drivers: A multi-stage approach of business-to-business relationships
Houcine Akrout,Mbaye Fall Diallo +1 more
TL;DR: In this paper, a multistage model of trust in business-to-business (B2B) relationships is proposed, which contains three forms of trust with unique drivers and consequences for buyer-supplier relationships.
BookDOI
Machine learning in Python : essential techniques for predictive analysis
TL;DR: Machine Learning in Python simplifies machine learning for a broader audience and wider application by focusing on two algorithm families that effectively predict outcomes, and by showing you how to apply them using the popular and accessible Python programming language.