Anthropomorphism and human likeness in the design of robots and human-robot interaction
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Citations
Almost human: Anthropomorphism increases trust resilience in cognitive agents.
Designing robots with movement in mind
Frontline Service Technology infusion: conceptual archetypes and future research directions
Trust in humanoid robots : implications for services marketing
Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI
References
A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies
The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places
A survey of socially interactive robots
On seeing human: A three-factor theory of anthropomorphism.
Measurement instruments for the anthropomorphism, animacy, likeability, perceived intelligence, and perceived safety of robots
Related Papers (5)
On seeing human: A three-factor theory of anthropomorphism.
Frequently Asked Questions (14)
Q2. What is the role of anthropomorphism in robotics?
the role of anthropomorphism in robotics is not to build an artificial human but rather to take advantage of it as a mechanism through which social interaction can be facilitated [2].
Q3. What are the main characteristics of anthropomorphic interfaces?
Anthropomorphicinterfaces attempt to build on established human skills (e.g. physical manipulation of tangible objects [26]), learned in daily social encounters.
Q4. What was the positive effect of the robot?
People viewed the robot as more dominant, trustworthy, sociable, responsive, competent, and respectful than the agent and rated it more lifelike.
Q5. What are the main methods of anthropomorphism in robotics?
From a methodological point of view, questionnaires and content analyses [32] [33] have been used to analyze anthropomorphism in robotics but also more implicit measures (e.g. psychophysical onses), such as gaze cues [34], motor/perceptual resonance [35], and neurologic metrics [4].
Q6. What is the main idea of anthropomorphism in robotics?
One approach to enhance people’s acceptance of robots is the attempt to increase a robot’s familiarity by using anthropomorphic (humanlike) design and “human social” characteristics.
Q7. What is the important factor in evaluating how a robot appears?
In evaluating how humanlike a robot appears, especially a robot’s head and face receives considerable attention, since this body part is crucial in human-human communication (most non-verbal cues are mediated through the face).
Q8. What is the underlying assumption of anthropomorphism in robotics?
An underlying assumption is that humans prefer to interact with machines in the same way that they interact with other people [1].
Q9. What are the main factors that have been used to make a robot social?
Efforts have been made in making a robot’s behavior social by giving it a personality, letting it display facial expressions, making it communicate in a polite way, or even making it cheat [42], for example.
Q10. What is the meaning of the term social robot?
Breazeal [28] and later extended by Fong et al. [1] suggest seven classes of social robots: socially evocative, social interface, socially receptive, sociable, socially situated, socially embedded, socially intelligent (for more details, see Fong et al. [1]).
Q11. What is the meaning of the term anthropomorphism?
The idea combines “anthropomorphic design” and the phenomenon of “anthropomorphism” – when people attribute human characteristics to objects.
Q12. What is the point of when anthropomorphism can be observed?
Though the point of when this negative effect can be observed is not yet identified, studies showed that especially humanoid robots evoked more reluctant and negative responses than robots with a pet-like or more functional shape [21].
Q13. What is the second explanation of anthropomorphism?
A second explanation applies a human-centered, cognitive viewpoint where anthropomorphism is described through people’s specific mental model [25] they have about how an artifact works the way it does.
Q14. What is the main reason for not designing humanlike robots?
This has for example been recognized by DiSalvo et al. [8] who suggest that in the design of robots, a balance needs be found that takes into account three considerations:“the need to retain an amount of robot-ness so that the user does not develop false expectations of the robots emotional abilities but realizes its machine capabilities; the need to project an amount of humanness so that the user will feel comfortably engaging the robot; and the need to convey an amount of product-ness so that the user will feel comfortable using the robot.” [8]