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Business intelligence and analytics: from big data to big impact

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TLDR
This introduction to the MIS Quarterly Special Issue on Business Intelligence Research first provides a framework that identifies the evolution, applications, and emerging research areas of BI&A, and introduces and characterized the six articles that comprise this special issue in terms of the proposed BI &A research framework.
Abstract
Business intelligence and analytics (BI&A) has emerged as an important area of study for both practitioners and researchers, reflecting the magnitude and impact of data-related problems to be solved in contemporary business organizations. This introduction to the MIS Quarterly Special Issue on Business Intelligence Research first provides a framework that identifies the evolution, applications, and emerging research areas of BI&A. BI&A 1.0, BI&A 2.0, and BI&A 3.0 are defined and described in terms of their key characteristics and capabilities. Current research in BI&A is analyzed and challenges and opportunities associated with BI&A research and education are identified. We also report a bibliometric study of critical BI&A publications, researchers, and research topics based on more than a decade of related academic and industry publications. Finally, the six articles that comprise this special issue are introduced and characterized in terms of the proposed BI&A research framework.

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Beyond the hype

TL;DR: The need to develop appropriate and efficient analytical methods to leverage massive volumes of heterogeneous data in unstructured text, audio, and video formats is highlighted and the need to devise new tools for predictive analytics for structured big data is reinforced.
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Understanding Customer Experience Throughout the Customer Journey

TL;DR: In this article, the authors aim to develop a stronger understanding of customer experience and the customer journey in this era of increasingly complex customer behavior by examining existing definitions and conceptualizations of customer experiences as a construct.
Journal Article

The World Is Flat: A Brief History of the Twenty-First Century

TL;DR: The World is Flat: A Brief History of the Twenty-First Century Thomas L. Friedman Farrar, Straus and Giroux, 2005 Thomas Friedman is a widely-acclaimed journalist, foreign affairs columnist for the New York Times, and author of four best-selling books that include From Beirut to Jerusalem (1989) as mentioned in this paper.
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Big Data: Eine interdisziplinäre Chance für die Wirtschaftsinformatik

TL;DR: Information systems research is ideally positioned to support big data critically and use the knowledge gained to explain and design innovative information systems in business and administration – regardless of whether big data is in reality a disruptive technology or a cursory fad.
References
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Journal ArticleDOI

The anatomy of a large-scale hypertextual Web search engine

TL;DR: This paper provides an in-depth description of Google, a prototype of a large-scale search engine which makes heavy use of the structure present in hypertext and looks at the problem of how to effectively deal with uncontrolled hypertext collections where anyone can publish anything they want.
Journal Article

The Anatomy of a Large-Scale Hypertextual Web Search Engine.

Sergey Brin, +1 more
- 01 Jan 1998 - 
TL;DR: Google as discussed by the authors is a prototype of a large-scale search engine which makes heavy use of the structure present in hypertext and is designed to crawl and index the Web efficiently and produce much more satisfying search results than existing systems.
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Design science in information systems research

TL;DR: The objective is to describe the performance of design-science research in Information Systems via a concise conceptual framework and clear guidelines for understanding, executing, and evaluating the research.
Book

Data Mining

Ian Witten
TL;DR: In this paper, generalized estimating equations (GEE) with computing using PROC GENMOD in SAS and multilevel analysis of clustered binary data using generalized linear mixed-effects models with PROC LOGISTIC are discussed.
Journal ArticleDOI

Toward the next generation of recommender systems: a survey of the state-of-the-art and possible extensions

TL;DR: This paper presents an overview of the field of recommender systems and describes the current generation of recommendation methods that are usually classified into the following three main categories: content-based, collaborative, and hybrid recommendation approaches.