Book•
Business Process Management: Concepts, Languages, Architectures
19 Sep 2007-
TL;DR: Matthias Weske argues that all communities involved need to have a common understanding of the different aspects of business process management, and details the complete business process lifecycle from the modeling phase to process enactment and improvement, taking into account all different stakeholders involved.
Abstract: Business process management is usually treated from two different perspectives: business administration and computer science. While business administration professionals tend to consider information technology as a subordinate aspect in business process management for experts to handle, by contrast computer science professionals often consider business goals and organizational regulations as terms that do not deserve much thought but require the appropriate level of abstraction. Matthias Weske argues that all communities involved need to have a common understanding of the different aspects of business process management. To this end, he details the complete business process lifecycle from the modeling phase to process enactment and improvement, taking into account all different stakeholders involved. After starting with a presentation of general foundations and abstraction models, he explains concepts like process orchestrations and choreographies, as well as process properties and data dependencies. Finally, he presents both traditional and advanced business process management architectures, covering, for example, workflow management systems, service-oriented architectures, and data-driven approaches. In addition, he shows how standards like WfMC, SOAP, WSDL, and BPEL fit into the picture. This textbook is ideally suited for classes on business process management, information systems architecture, and workflow management. This 2nd edition contains major updates on BPMN Version 2 process orchestration and process choreographies, and the chapter on BPM methodologies has been completely rewritten. The accompanying website www.bpm-book.com contains further information and additional teaching material.
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TL;DR: The practical relevance of BPM and rapid developments over the last decade justify a comprehensive survey and an overview of the state-of-the-art in BPM.
Abstract: Business Process Management (BPM) research resulted in a plethora of methods, techniques, and tools to support the design, enactment, management, and analysis of operational business processes. This survey aims to structure these results and provide an overview of the state-of-the-art in BPM. In BPM the concept of a process model is fundamental. Process models may be used to configure information systems, but may also be used to analyze, understand, and improve the processes they describe. Hence, the introduction of BPM technology has both managerial and technical ramifications and may enable significant productivity improvements, cost savings, and flow-time reductions. The practical relevance of BPM and rapid developments over the last decade justify a comprehensive survey.
739 citations
Cites background from "Business Process Management: Concep..."
...…Volume 2013, Article ID 507984, 37 pages http://dx.doi.org/10.1155/2013/507984 Review Article Business Process Management: A Comprehensive Survey Wil M. P. van der Aalst Department of Mathematics and Computer Science, Technische Universiteit Eindhoven, 5612 AZ Eindhoven, The…...
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...This is illustrated by the availability of many BPM systems and a range of BPM-related conferences....
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TL;DR: In this paper, the authors focus on the importance of maintaining a proper alignment between event logs and process models and elaborate on the realization of such alignments and their application to conformance checking and performance analysis.
Abstract: Process mining techniques use event data to discover process models, to check the conformance of predefined process models, and to extend such models with information about bottlenecks, decisions, and resource usage. These techniques are driven by observed events rather than hand-made models. Event logs are used to learn and enrich process models. By replaying history using the model, it is possible to establish a precise relationship between events and model elements. This relationship can be used to check conformance and to analyze performance. For example, it is possible to diagnose deviations from the modeled behavior. The severity of each deviation can be quantified. Moreover, the relationship established during replay and the timestamps in the event log can be combined to show bottlenecks. These examples illustrate the importance of maintaining a proper alignment between event log and process model. Therefore, we elaborate on the realization of such alignments and their application to conformance checking and performance analysis. © 2012 Wiley Periodicals, Inc. © 2012 Wiley Periodicals, Inc.
632 citations
01 Sep 2008
TL;DR: A set of 18 change patterns and seven change support features are suggested to foster the systematic comparison of existing process management technology in respect to process change support to facilitate the selection of technologies for realizing flexible PAISs.
Abstract: Companies increasingly adopt process-aware information systems (PAISs), which offer promising perspectives for more flexible enterprise computing. The emergence of different process support paradigms and the lack of methods for comparing existing approaches enabling PAIS changes have made the selection of adequate process management technology difficult. This paper suggests a set of 18 change patterns and seven change support features to foster the systematic comparison of existing process management technology in respect to process change support. While the proposed patterns are all based on empirical evidence from several large case studies, the suggested change support features constitute typical functionalities provided by flexible PAISs. Based on the proposed change patterns and features, we provide a detailed analysis and evaluation of selected approaches from both academia and industry. The presented work will not only facilitate the selection of technologies for realizing flexible PAISs, but can also be used as a reference for implementing flexible PAISs.
630 citations
TL;DR: This work introduces a methodology for the application of process mining techniques that leads to the identification of regular behavior, process variants, and exceptional medical cases in a case study conducted at a hospital emergency service.
452 citations
Cites background from "Business Process Management: Concep..."
...These descriptions can be represented in terms of process models [15, 16]....
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...In the context of Business Process Management (BPM) [10, 16] there is a life-cycle associated with business processes that comprises the following phases: (1) design; (2) configuration; (3) enactment; and (4) diagnosis of business processes....
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27 Aug 2009
TL;DR: In this paper, the problem of ranking all process models in a repository according to their similarity with respect to a given process model is investigated, and four graph matching algorithms, ranging from a greedy one to a relatively exhaustive one, are evaluated.
Abstract: We investigate the problem of ranking all process models in a repository according to their similarity with respect to a given process model. We focus specifically on the application of graph matching algorithms to this similarity search problem. Since the corresponding graph matching problem is NP-complete, we seek to find a compromise between computational complexity and quality of the computed ranking. Using a repository of 100 process models, we evaluate four graph matching algorithms, ranging from a greedy one to a relatively exhaustive one. The results show that the mean average precision obtained by a fast greedy algorithm is close to that obtained with the most exhaustive algorithm.
406 citations