scispace - formally typeset
Search or ask a question
Journal ArticleDOI

Calling for Service: Mobilization of the Police Across Sociocultural Environments

01 Mar 2004-Police Practice and Research (Taylor & Francis Ltd)-Vol. 5, Iss: 1, pp 25-41
TL;DR: In this article, the authors explored the nature and distribution of police activity through citizen calls for service in three developing nations of the Caribbean region: Barbados, Trinidad and Tobago, and Jamaica.
Abstract: Although researchers have investigated the nature and distribution of routine police activity over the past 30 years, surprisingly few analyses have explained the observed variation in these activities over time and even fewer have examined variations across jurisdictions. This research explores the nature and distribution of police activity through citizen calls for service in three developing nations of the Caribbean region. It is argued that the social and political context of the jurisdiction determines, at the margins, the nature of citizen calls for police service. That is, for non‐serious crime and other services, citizens’ calls for police services are predicated upon the nature of the relationship between the citizenry and the police. This study analyzes calls for service data from three Caribbean nations: Barbados, Trinidad and Tobago, and Jamaica. The nature and distribution of the calls are analyzed in relationship to the constables’ perceptions of their legitimacy in the eyes of the citizenry...
Citations
More filters
Journal ArticleDOI
TL;DR: In this paper, the authors support a normative process model to account for variation in the public's cooperation with police in the USA and other developed countries, as well as other studies.
Abstract: Numerous studies by Tyler and colleagues, as well as other scholars, support a normative, process model to account for variation in the public’s cooperation with police in the USA and other develop...

187 citations


Cites background from "Calling for Service: Mobilization o..."

  • ...However, all four studies that examined some aspect of police effectiveness showed that residents were more willing to report when police are more effective (Bennett, 2004; Bennett & Weigand, 1994;9 Tankebe, 2009; Zvekic & del Frate, 1993)....

    [...]

  • ...Thus, Bennett and Lynch (2006) theorize police corruption and misconduct may directly diminish the public’s willing cooperation with police or do so indirectly through its influence on legitimacy. However, the evidence is limited and mixed. In a cross-country comparison with 42 countries (including both developed and developing nations), Bennett and Lynch (2006) found that nations with stronger civil rights and less corruption had more residents who were willing to report crimes to the police....

    [...]

  • ...Bennett (2004) conducted an assessment of the relationship between perceptions about police and citizen reports to police in three Caribbean nations, including Trinidad and Tobago....

    [...]

  • ...In Belize, the type of police service received is “related more to who the victim is than to the nature of the event” (Bennett & Weigand, 1994, p. 138), and access to police is geographically based or relies on access to a phone. Hence, we might expect demographic variables such as income to have considerable influence on the decision to cooperate and report crimes. Bennett and Weigand’s (1994) research examined actual reporting behaviors. Their results show that 45% of crime victims reported their offenses. The strongest relationship was between the number of household victimizations in the prior year and crime reporting. However, when household victimization experience was removed from the model, they found that crime seriousness was the most important predictor of reporting. Other important factors include respondent income and attitudes toward police regarding their service and effectiveness. Individuals with more favorable attitudes and more income were more likely to report crime. Factors that were not significant predictors included the perceived effectiveness of police at the neighborhood level; neighborhood diversity; perceived crime and drug prevalence in the neighborhood; neighborhood wealth; individuals’ fear of personal and property crime victimization; and respondent age, education, and gender. A study conducted in Jamaica in 2005 surveyed high-school students about their views and willingness to help police fight crime by reporting crime and suspicious activity to police. Like Trinidad and Tobago, Jamaica is a developing country that gained independence from Britain during the last half century, has a centralized police force, deals with high levels of violent crime and widespread perceptions of police corruption. Reisig and Lloyd (2009) report that residents are reluctant to provide police with information and serve as witnesses and frequently turn to area dons for protection. The survey found that high-school youth are more willing to cooperate when they viewed police as more procedurally fair and when the area was not under strong don control. Factors that were not significantly related to reporting include police legitimacy, distributive justice, and being male. Bennett (2004) conducted an assessment of the relationship between perceptions about police and citizen reports to police in three Caribbean nations, including Trinidad and Tobago....

    [...]

  • ...The latter two motivations conform to a rational-choice, cost-benefit approach while the first motive is normative, consistent with Tyler’s processbased model (Bennett & Lynch, 2006). The relative influence of these three motives may derive from perceptions about police and security. One may be more inclined to perform civic duty when he/she perceives the police as more legitimate. Practical motivations may be more compelling if the citizen perceives the police are effective at retrieving property, or at the very least at filing a report. Fear of future victimization, however, may promote reporting serious offenses to police out of deep desperation, even if police are not perceived as effective or highly legitimate (in spite of opinions about police). Conversely, fear may also motivate people to choose not to report crimes to the police. Even those desperate to avoid future victimization may be dissuaded from reporting serious violence when they fear interactions with police to be more detrimental than the threat of additional victimization. For example, one-fifth of Belize victims who did not report offenses to police claimed they did not do so because they did not wish to be involved with police. Only 3% did not report to police out of fear of retribution from the offender (Bennett & Weigand, 1994). Fear of police may occur when police are perceived as highly corrupt or unfair. All of these elements may work together to influence reporting decisions. Kidd and Chayet’s (1984) examination of the literature and a national crime survey in 1979 found some support that perceptions about the effectiveness of police and their capacity to catch the perpetrator, feelings of vulnerability and fear of further victimization and the need to gain control over the situation, and the level of trust in authorities all contribute to reporting decisions....

    [...]

Journal ArticleDOI
TL;DR: In this paper, a cross-sectional analysis of the police literature for the year 2002, highlighting the substantive categories of the literature as well as distribution of publication medium and methodological typology is presented.
Abstract: This review represents the third in an annual special feature in Police Practice and Research: An International Journal. It provides a cross‐sectional analysis of the police literature for the year 2002, highlighting the substantive categories of the literature as well as distribution of publication medium and methodological typology. In doing so, the authors provide a ‘snap shot’ of the current research trends in policing and state both the substantive and methodological research patterns of this specific field of criminology.

95 citations

ReportDOI
25 Jun 2016
TL;DR: In this paper, the authors provide a survey of various crime prevention and suppression policies, programmes, and projects adopted by government, private organizations, and non-governmental organizations in recent years.
Abstract: This report is part of an IDB technical note series on crime and violence in the Caribbean. The overall aim is to establish a baseline of the crime prevention arena against which progress can be assessed. The report compiles the available data from multiple sources in order to provide a diagnosis of the size, characteristics, and changing nature of the crime problem in Jamaica over the last 10 years. In addition, the report provides a survey of the various crime prevention and suppression policies, programmes, and projects adopted by government, private organizations, and non-governmental organizations in recent years. In performing the above-mentioned tasks, the report offers an assessment of the data collection, analysis, and crime response capabilities in Jamaica, and makes suggestions regarding the most effective way forward.

26 citations


Cites background from "Calling for Service: Mobilization o..."

  • ...…policing, the impact of crime on policing and policing on crime, ineffective and inefficient policing and Jamaica’s policing style (Harriott 2000, 2007; Bennett 2004; Bennett and Schaefer-Morabito 2006), and policy and organizational reform (Harriott 2000; McDavid, Clayton, and Cowell 2011)....

    [...]

  • ...The literature highlights the problems of post-colonial policing (Harriott 2000, 2007; Bennett 2004; Deosaran 2007a; UNDP 2012), differential policing, the impact of crime on policing and policing on crime, ineffective and inefficient policing and Jamaica’s policing style (Harriott 2000, 2007;…...

    [...]

Dissertation
01 Dec 2014
TL;DR: In this paper, a phenomenological approach was adopted to examine police officers' experiences of UK critical incidents in the UK police service, critical incidents are incidents with a significant impact on the confidence victims, families, and the public have in the police Data were e-focus groups for: i) operational debriefs (n = 9) and ii) reviews of service delivery (n= 9) With professional participants throughout (N = 250), the project had considerable ecological validity Experiences of three types of incident, Serious Crime (SC) (n 6), Counter-terrorist (CT
Abstract: A phenomenological approach was adopted to examine police officers’ experiences of UK critical incidents In the UK police service, critical incidents (CI) are incidents with a significant impact on the confidence victims, families, and the public have in the police Data were e-focus groups for: i) operational debriefs (n = 9) and ii) reviews of service delivery (n = 9) With professional participants throughout (N = 250), the project had considerable ecological validity Experiences of three types of incident, Serious Crime (SC) (n = 6), Counter-terrorist (CT) (n = 6), and Non-criminal (NC) (n = 6) were examined Three qualitative methods - thematic analysis, interpretative phenomenological analysis, and narrative analysis - provided triangulation of method Different incident types and police forces provided data triangulation Results showed that the most common themes revolved around relationships with partners and communities; staff welfare concerns were also highlighted Common experiences obtained across incident types: exclusion and pressure of incident were negative experiences; professional image and serving victims and families were positive experiences Differences specific to incident type also emerged: humour was unique to CT experiences and functioned to divert from trauma and reinforce social bonds; taking control was a feature of serious crime incidents; uncertainty was unique to NC incidents Models of the impact on staff welfare and uncertainty are presented A social identity model of transforming experiences is also presented Narrative exemplars are presented: SC incidents had a Media monster narrative; CT incidents had a CONTEST quest narrative; NC incidents had a Cheshire cat narrative Extant literature is discussed throughout Findings are discussed in relation to social identity theory

22 citations


Cites background from "Calling for Service: Mobilization o..."

  • ...For example: Evaluations of police information systems have been made (Nizich 2010; Sheptycki, 2004); the distribution of calls made to police explored (Bennett, 2004); systems for criminal background checks of officers have been examined (Colbert, 2011)....

    [...]

Journal ArticleDOI
TL;DR: In this paper, the authors explore the factors that affect community support of the police as perceived by constables in three developing Caribbean nations: Jamaica, Barbados, and Trinidad and Tobago.
Abstract: This research seeks to explore the factors that affect community support of the police as perceived by constables in three developing Caribbean nations: Jamaica, Barbados, and Trinidad and Tobago. ...

16 citations


Cites background from "Calling for Service: Mobilization o..."

  • ...Citizens do not tend to support and cooperate with organizations that they believe lack a legitimate role in society (Bayley, 2002; Bennett, 2004)....

    [...]

References
More filters
Book
01 Jan 1971

688 citations


"Calling for Service: Mobilization o..." refers background or methods in this paper

  • ...Reiss (1971), using data from the Chicago Police Department, concludes that 83% of police activity was devoted to non-criminal incidents....

    [...]

  • ...The work of Cummings, Cummings, and Edell (1965), Wilson (1968), Webster (1970), and Reiss (1971) show that, contrary to popular belief, the police spend most of their time delivering non-criminal services....

    [...]

  • ...Calls for service designs rely upon citizen complaints communicated to the police and/or calls dispatched to patrol officers (Bercal, 1970; Cummings et al., 1965; Lilly, 1978; Reiss, 1971; Webster, 1970; Wilson, 1968)....

    [...]

  • ...As examples, Reiss (1971) used one month’s data from Chicago, Shane (1980) used one week’s worth of data from Israel, Wilson (1968) used one week of data in Syracuse, and Bayley (1985) sampled days across four months....

    [...]

Book
01 Jan 1968
TL;DR: Wilson as discussed by the authors studied how the uniformed officer in eight communities dealt with such common offenses as assault, theft, drunkenness, vice, traffic, and disorderly conduct, and observed that the ability of the patrolman to do his job well may determine our success in managing social conflict and our prospects for maintaining a proper balance between liberty and order.
Abstract: The patrolman has the most difficult, complex, and least understood task in the police department. Much less is known of him than of his better publicized colleague, the detective. In this important and timely book, James Q. Wilson describes the patrolman and the problems he faces that arise out of constraints imposed by law, politics, public opinion, and the expectations of superiors. The study considers how the uniformed officer in eight communities deals with such common offenses as assault, theft, drunkenness, vice, traffic, and disorderly conduct. Six of the communities are in New York State: Albany, Amsterdam, Brighton, Nassau County, Newburgh, and Syracuse. The others are Highland Park, Illinois, and Oakland, California. Enforcing laws dealing with common offenses is especially difficult because it raises the question of administrative discretion. Murder, in the eyes of the police, is unambiguously wrong, and murderers are accordingly arrested; but in cases such as street-corner scuffles or speeding motorists, the patrolman must decide whether to intervene (should the scuffle be stopped? shouldthe motorist be pulled over?) and, if he does, just how to intervene (by arrest? a warning? an interrogation?). In most large organizations, the lowest-ranking members perform the more routinized tasks and the means of accomplishing these tasks are decided by superiors, but in a police department the lowest-ranking officer--the patrolman--is almost solely responsible for enforcing those laws which are the least precise, the most ambiguous.Three ways or "styles" of policing--the watchman, the legalistic, and the service styles--are analyzed and their relation to local politics is explored. In the final chapter, Mr. Wilson discusses if and how the patrolman's behavior can be changed and examines some current proposals for reorganizing police departments. He observes that the ability of the patrolman to do his job well may determine our success in managing social conflict and our prospects for maintaining a proper balance between liberty and order.

598 citations

Book
01 Feb 1998
TL;DR: In this article, the authors present a survey of the themes of police culture and its environments, focusing on the lines of line-of-duty interactions between police and the public.
Abstract: Part I: Understanding Police Culture Prologue 1. Culture and Knowledge 2. Issues in the Study of Police Culture 3. Culture and Cultural Themes 4. Articulating Police Culture and Its Environments: Patterns of Line-Officer Interactions Part II: Themes of Police Culture Section I: Coercive Territorial Control 5. The Moral Transformation of Territory Theme: Dominion 6. Force Is Righteous Theme: Force 7. Crime Is War, Metaphor Theme: Militarization 8. Stopping Power Theme: Guns Section II: Themes of the Unknown 9. The Twilight World Theme: Suspicion 10. Danger Through the Lens of Culture Theme: Danger and Its Anticipation 11. Anything Can Happen on the Street Theme: Unpredictability and Situational Uncertainty 12. No Animal Out There Is Going to Beat Me Theme: Turbulence and Edge Control 13. Seductions of the Edge Theme: Seduction Section III: Cultural Themes of Solidarity 14. Angels and Assholes: The Construction of Police Morality Theme: Police Morality 15. Common Sense and the Ironic Deconstruction of the Obvious Theme: Common Sense 16. No Place for Sissies Theme: Masculinity 17. Mask of a Thousand Faces Theme: Solidarity 18. America's Great Guilty Crime Secret Theme: Racism Section IV: Loosely Coupling Cultural Themes 19. On Becoming Invisible Theme: Outsiders 20. Individualism and the Paradox of Personal Accountability Theme: Individualism 21. The Truth Game Theme: Deception 22. Cop Deterrence and the Soft Legal System Theme: Deterrence 23. The Petty Injustice and Everlasting Grudges Theme: Bullshit Section V: Death and Police Culture 24. Thinking About Ritual 25. The Culture Eater Theme: Death 26. Good-bye in a Sea of Blue Theme: Police Funerals

597 citations


"Calling for Service: Mobilization o..." refers background in this paper

  • ...As Crank (1998) notes, the police subculture is a powerful force in directing and controlling police behavior....

    [...]

Journal ArticleDOI
TL;DR: In this article, two features of the theme police and the public are discussed: public opinion of the police and how the police deal with the public, and the way in which the public police service has evolved in the last half-century.
Abstract: In this article two features of the theme police and the public are discussed. The first part deals with the public opinion of the police and how the police deal with the public. This is a well-documented issue, but only very generally related to 'policing'. The problem of dealing with the public arises in very similar terms in all administrations, public services and community services. The qualities expected of a 'front office' (speed, competence, confidentiality, etc.) are not peculiar to the police. On the other hand, the situation of a public policing service as an urban police force is currently very specific, has an unusual, virtually undocumented historical background and is therefore worth dealing with in much greater detail. This is done in the second part of the article. To grasp this role, one needs to consider the way in which the public police service has evolved in the last half-century. Admittedly, the situation in France has certain special features, but these are simply magnified versions of things which exist elsewhere. It may be true that the institutional background has precipitated developments in France, but that same background is present in all comparable countries.

356 citations

Journal ArticleDOI

224 citations