Consumer acceptance of online banking: an extension of the technology acceptance model
Citations
1,596 citations
1,010 citations
714 citations
Cites result from "Consumer acceptance of online banki..."
...Similar findings were obtained by Pikkarainen et al. (2004) and Chan and Lu (2004), who investigated acceptance of internet banking in Finland and Hong Kong, respectively....
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711 citations
Cites background or result from "Consumer acceptance of online banki..."
...The results indicated that the integrated model is significantly higher than previous models (Gefen et al., 2003a; Moon & Kim, 2001; Ong et al., 2004; Pikkarainen et al., 2004; Teo et al., 1999; Venkatesh, 2000; Venkatesh & Davis, 1996)....
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...(2003) 123 Users PU, PEOU Behavioral intention Computer self-efficacy Perceived Credibility Pikkarainen et al. (2004) 268 PU, PEOU Online banking use Perceived enjoyment Information on online banking Security and privacy...
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604 citations
Cites background from "Consumer acceptance of online banki..."
...(2003) Pikkarainen et al. (2004)...
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...…of several research projects in the US (e.g. Lassar et al., 2005; Kolodinsky et al., 2004), throughout Europe (see Littler and Melanthiou, 2006; Pikkarainen et al., 2004; Howcroft et al., 2002; Karjaluoto et al., 2002; Daniel, 1999), Australasia (e.g. Lichtenstein and Williamson, 2006; Sathye,…...
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..., 2004), throughout Europe (see Littler and Melanthiou, 2006; Pikkarainen et al., 2004; Howcroft et al., 2002; Karjaluoto et al., 2002; Daniel, 1999), Australasia (e....
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References
65,095 citations
"Consumer acceptance of online banki..." refers background in this paper
...An important area is to look more deeply on marketing literature and test acceptance with for instance innovation theory and the TPB....
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...Development of TRA started in 1950s and the first research concerning TRA was published in 1967 (Ajzen and Fishbein, 1980)....
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...Since 1967 TRA has been developed, tested and used extensively and its extension, the theory of planned behaviour (TPB) (Ajzen, 1991) utilized widely....
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...TAM has been tested in many studies (see, for example, Davis, 1989; Davis et al., 1989; Mathieson, 1991; Adams et al., 1992; Davis, 1993; Segars and Grover, 1993; Taylor and Todd, 1995), and it has been found that TAM’s ability to explain attitude toward using an information system is better than other model’s (TRA and TPB) (Mathieson, 1991)....
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40,975 citations
"Consumer acceptance of online banki..." refers background or result in this paper
...Davis defined PU as “the degree to which a person believes that using a particular system would enhance his or her job performance” ( Davis, 1989 )....
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...PEOU is defined as “the degree to which a person believes that using a particular system would be free of effort” ( Davis, 1989 )....
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...PEOU is defined as “the degree to which a person believes that using a particular system would be free of effort” (Davis, 1989)....
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... Davis, 1989; Davis et al., 1989), which found that PEOU has less impact on technology acceptance than PU. This is explained with the fact that as users learn about PEOU, its impact becomes instrumental....
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...It has been noted that users’ attitudes towards and acceptance of a new information system have a critical impact on successful information system adoption ( Davis, 1989; Venkatesh and Davis, 1996; Succi and Walter, 1999)....
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40,720 citations
37,124 citations
36,032 citations
"Consumer acceptance of online banki..." refers background in this paper
...TRA is based on the assumption that consumers’ behave rationally and that they collect and evaluate systematically all of the available information....
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...TAM is based on the theory of reasoned action (TRA) (Fishbein and Ajzen, 1975; Ajzen and Fishbein, 1980), which is concerned with the determinants of consciously intended behaviours (Ajzen and Fishbein, 1980; Davis et al., 1989)....
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...TAM has been tested in many studies (see, for example, Davis, 1989; Davis et al., 1989; Mathieson, 1991; Adams et al., 1992; Davis, 1993; Segars and Grover, 1993; Taylor and Todd, 1995), and it has been found that TAM’s ability to explain attitude toward using an information system is better than other model’s (TRA and TPB) (Mathieson, 1991)....
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...TRA has proven successful in predicting and explaining behaviour across a wide variety of domains....
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...Since 1967 TRA has been developed, tested and used extensively and its extension, the theory of planned behaviour (TPB) (Ajzen, 1991) utilized widely....
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