Credibility and trust of information in online environments: The use of cognitive heuristics
Citations
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Cites background from "Credibility and trust of informatio..."
...This presents individuals with significant challenges in evaluating and selecting the sources to use, and more specifically, in assessing the credibility and trustworthiness of those sources [11-14]....
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Cites background from "Credibility and trust of informatio..."
...When online information is not critically assessed, cognitive dissonances, cognitive overload, and anxiety emerge (Khan & Idris, 2019; Metzger & Flanagin, 2013; Samson & Kostyszyn, 2015)....
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...Despite these apparent negative attributes attached to the trustworthiness of online information, our society is dependent upon online information (Metzger & Flanagin, 2013)....
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References
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"Credibility and trust of informatio..." refers background in this paper
...For example, Social Identity Theory (SIT; Tajfel and Turner, 1986) proposes that people identify more firmly with their relevant social groups (i.e., an ingroup) over other groups (i.e., outgroups), and that this identification drives people’s attitudes and behaviors....
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...For example, Social Identity Theory (SIT; Tajfel and Turner, 1986) proposes that people identify more firmly with their relevant social groups (i....
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13,457 citations
"Credibility and trust of informatio..." refers background in this paper
...…to these varying conceptualizations of credibility is necessary in the digital realm, as determinations of credibility online may rest on evaluations of the source of some information, the message alone (as when source information is obscured), or on a combination of the source and the message....
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...The idea of bounded rationality (Simon, 1955) stipulates that people are not always able to act perfectly rationally due to limitations imposed by the human mind (e.g., non-infinite computational resources) and by external conditions (e.g., noninfinite time)....
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"Credibility and trust of informatio..." refers background in this paper
...Gigerenzer and Todd (1999) show people attribute greater value to recognized alternatives compared to unrecognized alternatives, which they call the ‘‘recognition heuristic.’’...
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...…biased or faulty information processing (Tversky and Kahneman, 1974), research shows heuristics can serve an important function in helping people cope effectively with the vast quantities of information they encounter every day, and very often lead to accurate decisions (Gigerenzer and Todd, 1999)....
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...…to evaluate credibility, loosely titled reputation, endorsement, consistency, selfconfirmation, expectancy violation, and persuasive intent.3 As Gigerenzer and Todd (1999) explain, however, it is difficult to sort heuristics into mutually exclusive categories because many decision-making…...
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...Bounded rationality is based on the principle of least effort and takes into account the fact that decision makers ‘‘must arrive at their inferences using realistic amounts of time, information, and computational resources’’ (Gigerenzer and Todd, 1999:24)....
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...Until recently, the enormous cost and complexity involved in producing and disseminating information limited the number of information providers, who generally had substantial financial investment in the media apparatus....
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