Designing information spaces: the social navigation approach
01 Jan 2003-pp 426-426
TL;DR: This book discusses the design for Virtual Communities and Social Navigation in Electronic Environments, and the role of space in the design of these communities and social navigation.
Abstract: Editors' Introduction: Footprints in the Snow.- I Systems and Theories.- 1 Social Translucence: Using Minimalist Visualisations of Social Activity to Support Collective Interaction.- 2 Collaborative Filtering: Supporting Social Navigation in Large, Crowded Infospaces.- 3 Screen Scenery: Learning from Architecture and People's Practices of Navigation in Electronic Environments.- 4 Navigating the Virtual Landscape: Coordinating the Shared Use of Space.- 5 Experiential Design of Shared Information Spaces.- 6 GeoNotes: A Location-based Information System for Public Spaces.- 7 Footsteps from the Garden: Arcadian Knowledge Spaces.- 8 Social Navigation of Food Recipes: Designing Kalas.- 9 Results from the Footprints Project.- 10 WebPlaces: Using Intermediaries to Add People to the Web.- II Theories and Principles.- 11 Where the Footprints Lead: Tracking Down Other Roles for Social Navigation.- 12 Social Connotations of Space in the Design for Virtual Communities and Social Navigation.- 13 Informatics, Architecture and Language.- 14 Information that Counts: A Sociological View of Social Navigation.- 15 Navigation: Within and Beyond the Metaphor in Interface Design and Evaluation.- 16 The Conceptual Structure of Information Space.- 17 Information Space Navigation: A Framework.- References.
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Book•
01 Jan 2003TL;DR: In this paper, Sherry Turkle uses Internet MUDs (multi-user domains, or in older gaming parlance multi-user dungeons) as a launching pad for explorations of software design, user interfaces, simulation, artificial intelligence, artificial life, agents, virtual reality, and the on-line way of life.
Abstract: From the Publisher:
A Question of Identity
Life on the Screen is a fascinating and wide-ranging investigation of the impact of computers and networking on society, peoples' perceptions of themselves, and the individual's relationship to machines. Sherry Turkle, a Professor of the Sociology of Science at MIT and a licensed psychologist, uses Internet MUDs (multi-user domains, or in older gaming parlance multi-user dungeons) as a launching pad for explorations of software design, user interfaces, simulation, artificial intelligence, artificial life, agents, "bots," virtual reality, and "the on-line way of life."
Turkle's discussion of postmodernism is particularly enlightening. She shows how postmodern concepts in art, architecture, and ethics are related to concrete topics much closer to home, for example AI research (Minsky's "Society of Mind") and even MUDs (exemplified by students with X-window terminals who are doing homework in one window and simultaneously playing out several different roles in the same MUD in other windows). Those of you who have (like me) been turned off by the shallow, pretentious, meaningless paintings and sculptures that litter our museums of modern art may have a different perspective after hearing what Turkle has to say.
This is a psychoanalytical book, not a technical one. However, software developers and engineers will find it highly accessible because of the depth of the author's technical understanding and credibility. Unlike most other authors in this genre, Turkle does not constantly jar the technically-literate reader with blatant errors or bogus assertions about how things work. Although I personally don't have time or patience for MUDs,view most of AI as snake-oil, and abhor postmodern architecture, I thought the time spent reading this book was an extremely good investment.
4,965 citations
TL;DR: A review from sociological concepts to social robotics and human-aware navigation, and recent robotic experiments focusing on the way social conventions and robotics must be linked are presented.
Abstract: In the context of a growing interest in modelling human behavior to increase the robots' social abilities, this article presents a survey related to socially-aware robot navigation. It presents a review from sociological concepts to social robotics and human-aware navigation. Social cues, signals and proxemics are discussed. Socially aware behavior in terms of navigation is tackled also. Finally, recent robotic experiments focusing on the way social conventions and robotics must be linked is presented.
287 citations
TL;DR: The paper challenges the assumption made by most mass customization researchers that offering customized products requires an individual (one-to-one) relationship between customer and supplier and proposes the use of online communities for collaborative customer co-design in order to reduce the mass confusion phenomenon.
Abstract: The idea of integrating users into a co-design process as part of a mass customization strategy is a promising approach for companies being forced to react to the growing individualization of demand Compared to the rather huge amount of literature on manufacturing and information systems for mass customization, only little research discusses the role of the customer within the co-design process Customers face new uncertainties and risks, coined “mass confusion” in this paper, when acting as co-designers Building on a construction strategy of empirical management research in the form of six case studies, we propose the use of online communities for collaborative customer co-design in order to reduce the mass confusion phenomenon In doing so, the paper challenges the assumption made by most mass customization researchers that offering customized products requires an individual (one-to-one) relationship between customer and supplier The objective of the paper is to build and explore the idea of communities for customer co-design and transfer established knowledge on community support to this new area of application
274 citations
Cites background from "Designing information spaces: the s..."
...On the contrary, the community setting for customer codesign empowers an individual design process by sharing knowledge (social navigation; cf. Munro et al., 1999; Höök et al., 2003), providing a better fitting pre-configuration....
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TL;DR: It is argued for a move away from narrow views of privacy and security and toward a holistic view of situated and collective information practice.
Abstract: As everyday life is increasingly conducted online, and as the electronic world continues to move out into the physical, the privacy of information and action and the security of information systems are increasingly a focus of concern both for the research community and the public at large. Accordingly, privacy and security are active topics of investigation from a wide range of perspectives--institutional, legislative, technical, interactional, and more. In this article, we wish to contribute toward a broad understanding of privacy and security not simply as technical phenomena but as embedded in social and cultural contexts. Privacy and security are difficult concepts to manage from a technical perspective precisely because they are caught up in larger collective rhetorics and practices of risk, danger, secrecy, trust, morality, identity, and more. Reductive attempts to deal with these issues separately produce incoherent or brittle results. We argue for a move away from narrow views of privacy and security and toward a holistic view of situated and collective information practice.
264 citations
TL;DR: Instructed evaluation resulted in more verbal utterances of quality-related evaluation criteria, in an increased attention focus on user ratings displayed on Web pages, and in better quality of decision making, although participants in the Instructed Evaluation condition were not able to better justify their decision as compared to Participants in the Spontaneous Evaluation condition.
161 citations
References
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TL;DR: The population problem has no technical solution; it requires a fundamental extension in morality.
Abstract: The population problem has no technical solution; it requires a fundamental extension in morality.
22,421 citations
"Designing information spaces: the s..." refers background in this paper
...A famous example of such a social dilemma is the "tragedy of the commons" (Hardin, 1977)....
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Book•
01 Jan 1961TL;DR: The conditions for city diversity, the generators of diversity, and the need for mixed primary uses are discussed in this paper, with a focus on the use of small blocks for small blocks.
Abstract: 1 Introduction Part One: The Peculiar Nature of Cities 2 The uses of sidewalks: safety 3 The uses of sidewalks: contact 4 The uses of sidewalks: assimilating children 5 The uses of neighbourhood parks 6 The uses of city neighbourhoods. Part Two: The Conditions for City Diversity 7 The generators of diversity 8 The need for mixed primary uses 9 The need for small blocks 10 The need for aged buildings 11 The need for concentration 12 Some myths about diversity. Part Three: Forces of Decline and Regeneration 13 The self-destruction of diversity 14 The curse of border vacuums 15 Unslumming and slumming 16 Gradual money and cataclysmic money. Part Four: Different Tactics 17 Subsidizing dwellings 18 Erosion of cities or attrition of automobiles 19 Visual order: its limitations and possibilities 20 Salvaging projects 21 Governing and planning districts 22 The kind of problem a city is Index.
11,879 citations
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Abstract: What does the city's form actually mean to the people who live there? What can the city planner do to make the city's image more vivid and memorable to the city dweller? To answer these questions, Mr. Lynch, supported by studies of Los Angeles, Boston, and Jersey City, formulates a new criterion -- imageability -- and shows its potential value as a guide for the building and rebuilding of cities. The wide scope of this study leads to an original and vital method for the evaluation of city form. The architect, the planner, and certainly the city dweller will all want to read this book.
8,105 citations
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TL;DR: Lakoff and Johnson as discussed by the authors present a very attractive book for linguists to read, which is written in a direct and accessible style; while it introduces and uses a number of new terms, for the most part it is free of jargon.
Abstract: Every linguist dreams of the day when the intricate variety of human language will be a commonplace, widely understood in our own and other cultures; when we can unlock the secrets of human thought and communication; when people will stop asking us how many languages we speak. This day has not yet arrived; but the present book brings it somewhat closer. It is, to begin with, a very attractive book. The publishers deserve a vote of thanks for the care that is apparent in the physical layout, typography, binding, and especially the price. Such dedication to scholarly publication at prices which scholars can afford is meritorious indeed. We may hope that the commercial success of the book will stimulate them and others to similar efforts. It is also a very enjoyable and intellectually stimulating book which raises, and occasionally answers, a number of important linguistic questions. It is written in a direct and accessible style; while it introduces and uses a number of new terms, for the most part it is free of jargon. This is no doubt part of its appeal to nonlinguists, though linguists should also find it useful and provocative. It even has possibilities as a textbook. Lakoff and Johnson state their aims and claims forthrightly at the outset (p. 3):
7,812 citations
"Designing information spaces: the s..." refers background in this paper
...In this framework, there are not just two domains, as in standard metaphor theory (Lakoff and Johnson, 1980), but mUltiple domains....
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...The use of space as an organising metaphor for interaction - and, indeed, for many other things besides (Lakoff and Johnson, 1980) - is a natural one....
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Book•
01 Jan 1999TL;DR: The Cognitive Science of Philosophy: A Cognitive Science Of Basic Philosophical Ideas as mentioned in this paper The Cognitive science of philosophy is a branch of the philosophy of early Greek metaphysics and philosophy of philosophy.
Abstract: * Introduction: Who Are We? How The Embodied Mind Challenges The Western Philosophical Tradition * The Cognitive Unconscious * The Embodied Mind * Primary Metaphor and Subjective Experience * The Anatomy of Complex Metaphor * Embodied Realism: Cognitive Science Versus A Priori Philosophy * Realism and Truth * Metaphor and Truth The Cognitive Science Of Basic Philosophical Ideas * The Cognitive Science of Philosophical Ideas * Time * Events and Causes * The Mind * The Self * Morality The Cognitive Science Of Philosophy * The Cognitive Science of Philosophy * The Pre-Socratics: The Cognitive Science of Early Greek Metaphysics * Plato * Aristotle * Descartes and the Enlightenment Mind * Kantian Morality * Analytic Philosophy * Chomskys Philosophy and Cognitive Linguistics * The Theory of Rational Action * How Philosophical Theories Work Embodied Philosophy * Philosophy in the Flesh
6,747 citations
"Designing information spaces: the s..." refers background or methods in this paper
..."experiential realism", which also suggests that the way humans make sense of their experiences is largely dependent on basic, bodily interactions with physical environments, as well as on social and cultural interactions with other humans (see for instance Lakoff, 1987; Johnson, 1987; Lakoff and Johnson, 1999)....
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...(Dourish, 2001) and experiential cognition (Lakoff and Johnson, 1999) and expressed through new design approaches such as holistic design (Maxwell, 2002), scenario-based design (Carroll, 2000)....
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