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Journal ArticleDOI

Designing products with added emotional value : development and application of an approach for research through design

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TLDR
In this paper, a design approach is introduced for designing products with added emotional value, based on a theoretical framework and a non-verbal instrument to measure emotional responses, and the value of the design approach was assessed by applying it to the design of mobile telephones.
Abstract
In this paper, a design approach is introduced for designing products with added emotional value. First, the approach was established, based on a theoretical framework and a non-verbal instrument to measure emotional responses. Second, the value of the design approach was assessed by applying it to the design of mobile telephones. Mobile telephones were found to be useful vehicles as people appear to have strong feelings about this product. A user study was conducted which resulted in the identification of two user groups (‘trend followers' and ‘security seekers') and for each group an emotional profile. Four telephones were designed which, for each group, either were intended to or were not intended to match the group's profile. Finally, these designs were evaluated with the non-verbal instrument. The results indicate that the approach is appropriate for designing products with added emotional value. The advantages and disadvantages of the approach are discussed and further research directions indicated.

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Journal ArticleDOI

User experience - a research agenda

TL;DR: The present introduction to the special issue on 'Empirical studies of the user experience' attempts to give a provisional answer to the question of what is meant by 'the user experience', and provides a cursory sketch of UX and how the authors think UX research will look like in the future.
Book ChapterDOI

Measuring emotion: development and application of an instrument to measure emotional responses to products

TL;DR: Desmet et al. as mentioned in this paper described the initial version of PrEmo (PrEmo1) that was introduced in 2002, and used it to measure emotions evoked by a wide variety of products and other designed stimuli, such as wheelchairs.
Proceedings ArticleDOI

Biometric-rich gestures: a novel approach to authentication on multi-touch devices

TL;DR: It is concluded that multi-touch gestures show great promise as an authentication mechanism because user ratings aligned well with gestural security, in contrast to typical text-based passwords.

The basis of product emotions

Pma Desmet, +1 more
TL;DR: In this paper, a conceptual model for the process underlying emotional responses that result from the perception of consumer products is introduced, based on the assumption that all emotional reactions result from an appraisal process in which the individual appraises the product as favouring or harming one or several of his concerns.
References
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Book ChapterDOI

Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries

TL;DR: In this paper, the universals in the content and structure of values, concentrating on the theoretical advances and empirical tests in 20 countries, and its four basic issues: substantive contents of human values; identification of comprehensive set of values; extent to which the meaning of particular values was equivalent for different groups of people; and how the relations among different values was structured.
Journal ArticleDOI

Possessions and the extended self.

TL;DR: In this paper, a variety of evidence is presented supporting this simple and compelling premise and implications for consumer behavior are derived for consumer behaviour because the construct of extended self involves consumer behavior rather than buyer behavior, it appears to be a much richer construct than previous formulations positing a relationship between selfconcept and consumer brand choice.
Book

The Cognitive Structure of Emotions

TL;DR: In this paper, a cognitive theory of emotion is proposed, which describes the organization of emotion types and the implications of the emotions-as-valenced-reactions claim, and the boundaries of the theory Emotion words and cross-cultural issues.
Journal ArticleDOI

A means–end chain model based on consumer categorization processes.

TL;DR: In this article, a model linking perceived product attributes to values is presented, which can be used to understand consumer values in order to understand behavior in the marketplace and predict consumer behavior.