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Dialectical emotions in a dark heritage site: A study at the Auschwitz Death Camp

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TLDR
In this article, the authors explored the emotional experience during the visit to the Auschwitz Death Camp, and its relationship to the perceptions of benefits gained from the visit as well as the quality of the experience.
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This article is published in Tourism Management.The article was published on 2021-02-01. It has received 43 citations till now.

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Factors influencing touristic consumer behaviour

TL;DR: In this paper, the authors present a content analysis of two major constructs among tourism settings, namely involvement and emotions, strictly related to tourist behaviour, due to the fact that there are still some critical gaps in the knowledge about tourists' emotions and involvement.
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Emotions and involvement in tourism settings

TL;DR: This article presented an extensive content analysis of two major constructs directly related to tourist behaviours (i.e. involvement and emotions) and found that there are still some critical gaps in the analysis.
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Feeling dark, seeing dark: Mind–body in dark tourism

TL;DR: In this paper, the authors investigated how the different levels of the product photos on a website affect the potential tourists' feelings in the Chernobyl zone and found that the dark experience exerts a measurable effect on the participants' sensory expression in photographs and sketches.
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Virtual reality tourism experiences : addiction and isolation

TL;DR: In this paper, a qualitative research note reports two neglected themes in research on virtual reality tourism experiences, i.e. its potentially addictive nature and temporary sense of isolation, and stresses the importance of further work on addiction and isolation in terms of their nature, role, and effects.
References
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Using thematic analysis in psychology

TL;DR: Thematic analysis is a poorly demarcated, rarely acknowledged, yet widely used qualitative analytic method within psychology as mentioned in this paper, and it offers an accessible and theoretically flexible approach to analysing qualitative data.
Book

Using multivariate statistics

TL;DR: In this Section: 1. Multivariate Statistics: Why? and 2. A Guide to Statistical Techniques: Using the Book Research Questions and Associated Techniques.
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Development and validation of brief measures of positive and negative affect: The PANAS scales.

TL;DR: Two 10-item mood scales that comprise the Positive and Negative Affect Schedule (PANAS) are developed and are shown to be highly internally consistent, largely uncorrelated, and stable at appropriate levels over a 2-month time period.
Journal Article

SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality.

TL;DR: In this paper, the authors describe the development of a 22-item instrument (called SERVQUAL) for assessing customer perceptions of service quality in service and retailing organizations, and the procedures used in constructing and refining a multiple-item scale to measure the construct are described.
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Trending Questions (1)
What are the roles of negative emotions in tourism?

The roles of negative emotions in tourism are highlighted in the paper. Negative emotions play a central role in visitor satisfaction and contribute to the perceived benefits derived from the visit to the Auschwitz Death Camp.