Dubai's potential as an integrated logistics hub
TL;DR: In this paper, the authors examine the potential of Dubai as an integrated logistics hub, identify gaps and recommend polices accordingly, and reveal that the key features of an integrated logistic hub are identified.
Abstract: The objective of this study is to examine the potential of Dubai as an integrated logistics hub, identify gaps and recommend polices accordingly. The key features of an integrated logistic hub are identified. The logistics performance of Dubai is compared to that of the top ranked logistics performing country, Singapore. Gaps that need to be looked into for Dubai to attain a similar status as Singapore are identified. The views of company managers in Dubai with regards to logistics facilities in Dubai are elicited using a survey method and analyzed. The study reveals that Dubai requires further development and investment to match Singapore’s performance as a logistics hub. The survey results show that high rents and costs of operation will adversely impact on Dubai’s status as a logistics hub. There also appears to be a logistics skill gap amongst the workforce in Dubai and this must be addressed and e-commerce must be encouraged. The regional competitors in Saudi Arabia, Egypt and Kuwait pose a challenge to Dubai’s standing as a logistics hub for the region. The financial sector should be developed along with public institutions to facilitate a seamlessly integrated business environment. Much of the emphasis in developing Dubai as a logistics hub is on the physical infrastructure where the developments have been impressive. However, emphasis also needs to be given to containing inflation, developing professionals’ skills, expanding the financial sector and ensuring that government regulation is conducive to business.
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2,385 citations
TL;DR: In this paper, a case-study approach is proposed to investigate the changing spatial and functional dynamics at the port-city interface from the 1900s to the 2010s, based on a reciprocal relationship between the port and the city, since the advent of a free port.
59 citations
TL;DR: In this paper, the relationship between places and flows is considered both fundamental and delicate: that is, it is not only immanent to both, it also causes tensions and conflict.
48 citations
TL;DR: Hesse et al. as mentioned in this paper presented a critical account of logistics operations and their relevance for the making and unmaking of territories, related policy dimensions, and future challenges for research.
Abstract: Correspondence Professor Markus Hesse, Department of Geography and Spatial Planning, Campus Belval, University of Luxembourg, 11, porte des Sciences, L-4366 Esch-sur-Alzette, Luxembourg. Email: markus.hesse@uni.lu Abstract The origins of logistics lie in military and imperial methods of expansion and control of geographical space. It is principally associated with the more recent contexts of business management and engineering. Logistics systems are now the conveyor belts of the global system of trade, commerce and production, and its associated techniques and strategies aim at optimizing flows and throughput within discrete units (such as firms), in economic networks and across geographical space. Because flows are important determinants for the development of places, logistics has the power to structure territories. Therefore, it has raised considerable interest in the field of geography, not only with regard to cities and their dense agglomeration of people, buildings, and infrastructure but also in geopolitical terms as it fosters the exploration, control, and surveillance of areas. The paper presents a critical account of logistics operations and their relevance for the making (and unmaking) of territories, related policy dimensions, and future challenges for research.
36 citations
20 Nov 2017
TL;DR: In this paper, the influence of value co-creation by external and internal stakeholders of logistics service organizations on both customer loyalty as well as superior service solutions is examined in a marketing channel environment.
Abstract: Purpose
This paper aims to examine the influence of value co-creation by external and internal stakeholders of logistics service organizations on both customer loyalty as well as superior service solutions. The mediating role of superior service solutions between the value co-creation strategies of organizations and customer loyalty is also investigated in a marketing channel environment.
Design/methodology/approach
Survey data of small and medium enterprises’ executives (n = 330) are analysed using exploratory factor analysis and structural equation modelling to investigate the impact of six hypothesized relationships through value co-creation.
Findings
This study indicates that coordinated efforts to create value by external and internal stakeholders to achieve superior service solutions have a strong impact on creating loyalty among customers.
Research limitations/implications
The effectiveness of this research has been validated in a number of ways including interviewing four of the stakeholders of a case organization that implemented the model. This study offers understanding of the roles of value co-creation, to a key to organizational success in marketing channels.
Originality/value
This paper elucidates the impact of value co-creation on the business performance of logistics service organizations. With empirical evidence, the paper contributes to fill the knowledge gaps on how the process of value co-creation by different stakeholders influences customer loyalty in a service context. The mediating role of superior service solution between value co-creation by different stakeholders and business customer loyalty is also examined, adding to its significance.
22 citations
References
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2,385 citations
TL;DR: A list of the ingredients that contributed to the success of eight East Asian economies is given in this article, based on case studies, econometric data, and economic theory, but it is the combination of these ingredients, many of which involve government interventions acting together that accounts for East Asia's success.
Abstract: The rapid economic growth of eight East Asian economies, often called the East Asian miracle, raises two questions: What policies and other factors contributed to that growth? And can other developing countries replicate those policies to stimulate equally rapid growth? This article, based on case studies, econometric data, and economic theory, offers a list of the ingredients that contributed to that success. But it is the combination of these ingredients, many of which involve government interventions acting together, that accounts for East Asia's success.
795 citations
TL;DR: In this article, the authors present findings from 37 interviews conducted with senior executives of foreign companies and various chambers of commerce in Korea to examine alternative interpretations of the hub concept, key advantages offered by Korea, the main barriers to becoming a hub, competition from other locations and draws lessons for government policy makers.
Abstract: The Korean Government wishes to transform the nation into a Northeast Asian business hub. Following economic crisis, there are attempts to move the economy towards a new market‐oriented paradigm of economic growth based on foreign direct investment (FDI) and market friendly transparent corporate governance, replacing the old model of the developmental state, involving intimate and opaque business‐government relations, which has dominated Korean policy for at least three decades. This paper presents findings from 37 interviews conducted with senior executives of foreign companies and various chambers of commerce in Korea. The paper offers new insights into the critical and often invisible issues which need to be confronted and successfully resolved for the transformation of Korea. In providing a critical analysis, the paper examines alternative interpretations of the hub concept, key advantages offered by Korea, the main barriers to becoming a hub, competition from other locations and draws lessons for government policy makers.
18 citations
01 Apr 2004
TL;DR: In this paper, the key factors responsible for the success of Singapore as a logistics hub are discussed, what are the challenges faced in the midst of growing competition especially from its neighbours, and policies and strategies have been adopted by Singapore to stay ahead in the competition.
Abstract: What are the key factors responsible for the success of Singapore as a logistics hub? What are the challenges faced in the midst of growing competition especially from its neighbours? What policies and strategies have been adopted by Singapore to stay ahead in the competition? This paper tries to answer these questions with the end-view of drawing some lessons for other countries aspiring to become future logistics hubs
4 citations