Emerging synergies between Internet of Things and social technologies

doi:10.1080/1097198X.2018.1462918

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Emerging synergies between Internet of Things and social technologies

Journal Article•DOI•

Emerging synergies between Internet of Things and social technologies

Subodh Mendhurwar¹, Rajhans Mishra¹•Institutions (1)

Indian Institute of Management Indore¹

12 Apr 2018-Journal of Global Information Technology Management (Routledge)-Vol. 21, Iss: 2, pp 75-80

TL;DR: The phenomena of amalgamation of two prominent technologies, Internet of Things and Social technologies, is discussed, which will further enhance the collaboration capabilities of IoTs to deliver huge amounts of human–computer interactions with very limited interventions from humans.

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Abstract: This essay discusses the phenomena of amalgamation of two prominent technologies: Internet of Things (IoT) and Social technologies. IoT devices are primarily used for connectivity between physical objects while Social technologies are responsible for collaboration and social interaction. The domain of Social Internet of Things (SIoTs) points toward social interactions of IoT devices. This phenomenon will further enhance the collaboration capabilities of IoTs to deliver huge amounts of human–computer interactions with very limited interventions from humans. Thus, high degrees of human–computer interfaces can be created among physical objects by enabling them with human-like capabilities and social interactions. In this context, we discuss relevant research developments, contextually analyze the drivers and challenges of SIoTs, and describe some interesting business use cases along with suitable recommendations going forward.

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Journal Article•DOI•

Integration of social and IoT technologies: architectural framework for digital transformation and cyber security challenges

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Subodh Mendhurwar¹, Rajhans Mishra¹•Institutions (1)

Indian Institute of Management Indore¹

21 Apr 2021-Enterprise Information Systems

TL;DR: The interplay and synergetic relationships among these technologies, identifying relevant interactions, key challenges primarily focusing on cybersecurity and privacy are explored.

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Abstract: Growing synergies between the Internet of Things (IoT) and Social technologies are contributing to the advances in Cyber Physical Social Systems. Integration of new technologies is facing key chall...

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57 citations

Cites background from "Emerging synergies between Internet..."

...Mendhurwar and Mishra (2018) have highlighted high-level synergies between social and IoT technologies....
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Journal Article•DOI•

Value Creation by SMEs Participating in Global Value Chains under Industry 4.0 Trend: Case Study of Textile Industry in Taiwan

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Chun-Liang Chen¹•Institutions (1)

National Taiwan University of Arts¹

14 Apr 2019-Journal of Global Information Technology Management

TL;DR: In this article, the authors explore how small-and-medium enterprises employ technology to integrate industrial supply chains and to participate in global supply chains in the context of the global supply chain.

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Abstract: The aim of this paper was to explore how small-and-medium enterprises (SMEs) employ technology to integrate industrial supply chains and to participate in global supply chains in the context of the...

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51 citations

Cites methods from "Emerging synergies between Internet..."

...The IoT is applicable to distribution rather than manufacturing itself, mainly for customer service applications (Mendhurwar & Mishra, 2018; Szozda, 2017)....
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Journal Article•DOI•

Fog computing architecture for personalized recommendation of banking products

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Elena Hernández-Nieves¹, Guillermo Hernández¹, Ana-Belén Gil-González¹, Sara Rodríguez-González¹, Juan M. Corchado - Show less +1 more•Institutions (1)

University of Salamanca¹

01 Feb 2020-Expert Systems With Applications

TL;DR: The presented architecture includes fog nodes where data is processed by light intelligent agents allowing for the implementation of contextual recommendation systems together with the configuration of a Case Based Reasoning in the Cloud layer to improve the efficiency of the whole system over the time.

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Abstract: In this article, a novel Fog Computing solution is proposed, developed in the area of fintech. It integrates predictive systems in the process of delivery of personalized customer services for the recommendation of the products of a banking entity. The motivation behind this research is to improve aspects of customer support services, especially, achieve greater security, increased transparency and agility of processes as well as reduce entity management costs. The presented architecture includes fog nodes where data are processed by light intelligent agents allowing for the implementation of contextual recommendation systems together with the configuration of a Case Based Reasoning in the Cloud layer to improve the efficiency of the whole system over the time. The recommendation system is the cornerstone of architecture operating on banking products, such as mortgages, loans, retirement plans, etc., and it is developed by a hybrid method of recommendation: collaborative filtering combined with content-based filtering. The article analyzes the presented architecture while performing a verification and simulation of the data in the context of commercial banking. For this purpose, it shows the use of the proposed system of recommendations that represent the different communication channels as well as the possible devices. The proposed architecture offers the opportunity to improve the customer service in the bank’s physical channels and at the same time generate technological support to improve the resolution capacity of office managers, allowing employees to adopt a more versatile and flexible role. It also allows the evolution of the banking services model in offices while the processes that support it to follow a one-stop shop approach.

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47 citations

Journal Article•DOI•

Internet of Things and social platforms: an empirical analysis from Indian consumer behavioural perspective

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Sheshadri Chatterjee¹•Institutions (1)

Indian Institute of Technology Delhi¹

01 Feb 2020-Behaviour & Information Technology

TL;DR: The result shows the implication that social media and WOM almost equally influence Indians to use IoT.

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Abstract: Internet technology has flourished in India keeping pace with other developing countries. In keeping pace with this advancement, the Internet of Things (IoT) technology is also spreading in India. ...

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36 citations

Cites background from "Emerging synergies between Internet..."

...The consumers get them engaged in WOM acting as self-leader (Zheng, Zhu, and Lin 2013; Mendhurwar and Mishra 2018)....
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...Each has challenges but also has unique opportunities for the users (Mendhurwar and Mishra 2018)....
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Journal Article•DOI•

“The Early Bird Catches the Worm - First Mover Advantage through IoT Adoption for Indian Public Sector Retail Oil Outlets”

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Sudip Das¹•Institutions (1)

Infosys¹

24 Oct 2019-Journal of Global Information Technology Management

TL;DR: To transform the existing ROO into “smart pumps,” and to fully realize the expected benefits from the investment in IoT, the OMCs' need to give increased emphasis to these 5 factors.

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Abstract: This paper identifies the various significant factors that contribute to the Internet of Things (IoT) adoption at the Indian Oil Marketing Companies (OMCs') Retail Oil Outlets (ROO) and empirically...

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19 citations

Cites background from "Emerging synergies between Internet..."

...The world is going through a huge transformation from isolated devices to internet-enabled things known as IoT (Mendhurwar & Mishra, 2018; Shukla & Sornalakshmi, 2013)....
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References

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Journal Article•DOI•

The Internet of Things: A survey

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Luigi Atzori¹, Antonio Iera, Giacomo Morabito²•Institutions (2)

University of Cagliari¹, University of Catania²

01 Oct 2010-Computer Networks

TL;DR: This survey is directed to those who want to approach this complex discipline and contribute to its development, and finds that still major issues shall be faced by the research community.

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12,539 citations

Journal Article•DOI•

The internet of things: a survey

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Shancang Li¹, Li Da Xu², Shanshan Zhao³•Institutions (3)

University of Bristol¹, Old Dominion University², University of the West of Scotland³

01 Apr 2015-Information Systems Frontiers

TL;DR: The definitions, architecture, fundamental technologies, and applications of IoT are systematically reviewed and the major challenges which need addressing by the research community and corresponding potential solutions are investigated.

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Abstract: In recent year, the Internet of Things (IoT) has drawn significant research attention. IoT is considered as a part of the Internet of the future and will comprise billions of intelligent communicating `things'. The future of the Internet will consist of heterogeneously connected devices that will further extend the borders of the world with physical entities and virtual components. The Internet of Things (IoT) will empower the connected things with new capabilities. In this survey, the definitions, architecture, fundamental technologies, and applications of IoT are systematically reviewed. Firstly, various definitions of IoT are introduced; secondly, emerging techniques for the implementation of IoT are discussed; thirdly, some open issues related to the IoT applications are explored; finally, the major challenges which need addressing by the research community and corresponding potential solutions are investigated.

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5,295 citations

"Emerging synergies between Internet..." refers background in this paper

...This obviously raises various possibilities across functional areas (Atzori et al., 2010), including operations, manufacturing, health–safety–environment, service provision, product support, sales, marketing, etc....
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...From an architectural perspective, IoT is at the intersection of semantic-oriented, internet-oriented, and things-oriented visions (Atzori et al., 2010; Kortuem, Kawsar, Sundramoorthy, & Fitton, 2010), and comprises of four broad layers – devices, connectivity, data analysis, and applications, each with unique challenges and opportunities....
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...This obviously raises various possibilities across functional areas (Atzori et al., 2010), including operations, manufacturing, health–safety–environment, service provision, product support, sales, marketing, etc. from the point of view of providers, while allowing customers to optimize their…...
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...From an architectural perspective, IoT is at the intersection of semantic-oriented, internet-oriented, and things-oriented visions (Atzori et al., 2010; Kortuem, Kawsar, Sundramoorthy, & Fitton, 2010), and comprises of four broad layers – devices, connectivity, data analysis, and applications, each…...
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Journal Article•DOI•

Smart objects as building blocks for the Internet of things

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Gerd Kortuem¹, Fahim Kawsar¹, Daniel Fitton², V. Sundramoorthy³•Institutions (3)

Lancaster University¹, University of Central Lancashire², University of Salford³

01 Jan 2010-IEEE Internet Computing

TL;DR: The authors introduce a hierarchy of architectures with increasing levels of real-world awareness and interactivity for smart objects, describing activity-, policy-, and process-aware smart objects and demonstrating how the respective architectural abstractions support increasingly complex application.

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Abstract: The combination of the Internet and emerging technologies such as nearfield communications, real-time localization, and embedded sensors lets us transform everyday objects into smart objects that can understand and react to their environment. Such objects are building blocks for the Internet of Things and enable novel computing applications. As a step toward design and architectural principles for smart objects, the authors introduce a hierarchy of architectures with increasing levels of real-world awareness and interactivity. In particular, they describe activity-, policy-, and process-aware smart objects and demonstrate how the respective architectural abstractions support increasingly complex application.

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1,459 citations

"Emerging synergies between Internet..." refers background in this paper

...The more advanced ones, i.e., “smart objects”, promise context-awareness (of activities, processes, and policies), support representations (based on functions, rules, and workflows), and can collaborate with other similar smart objects (Kortuem et al., 2010)....
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..., “smart objects”, promise context-awareness (of activities, processes, and policies), support representations (based on functions, rules, and workflows), and can collaborate with other similar smart objects (Kortuem et al., 2010)....
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Journal Article•DOI•

The Social Internet of Things (SIoT) - When social networks meet the Internet of Things: Concept, architecture and network characterization

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Luigi Atzori¹, Antonio Iera, Giacomo Morabito², Michele Nitti¹•Institutions (2)

University of Cagliari¹, University of Catania²

01 Nov 2012-Computer Networks

TL;DR: This paper identifies appropriate policies for the establishment and the management of social relationships between objects in such a way that the resulting social network is navigable and describes a possible architecture for the IoT that includes the functionalities required to integrate things into a social network.

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1,065 citations

"Emerging synergies between Internet..." refers background in this paper

...For example, Kranz, Holleis, and Schmidt (2010) and Atzori et al. (2012) have investigated the integration-potential of IoT with humans and their social network building blocks (like identity, conversations, sharing, presence, relations, reputations, and groups)....
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...Literature points to propositions that permit social objects to dynamically build their networks, while also leveraging and participating in human social networks (Atzori et al., 2012)....
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...…on same manufacturer – “Parental object relationship” (POR), owner – “Co-location object relationship” (C-LOR), proximity/relation – “Co-work object relationship” (C-WOR), “Ownership object relationship (OOR), “Social object relationship” (SOR), etc. (Atzori et al., 2012; Atzori et al., 2014)....
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...Atzori et al. (2012, 2014) introduced the concept of “Social Internet of Things (SIoT)” considering three-staged maturity evolution: (i) “Res sapiens” objects, which push information about their state, to drive interoperability and communication with human social networks, e.g., Web of Things (WoT)…...
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Journal Article•DOI•

From "smart objects" to "social objects": The next evolutionary step of the internet of things

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Luigi Atzori¹, Antonio Iera, Giacomo Morabito²•Institutions (2)

University of Cagliari¹, University of Catania²

16 Jan 2014-IEEE Communications Magazine

TL;DR: The major opportunities arising from the integration of social networking concepts into the Internet of Things are analyzed, the major ongoing research activities are presented, and the most critical technical challenges are pointed out.

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Abstract: Social networking concepts have been applied to several communication network settings, which span from delay-tolerant to peer-to-peer networks. More recently, one can observe a flourish of proposals aimed at giving social-like capabilities to the objects in the Internet of Things. Such proposals address the design of conceptual (and software) platforms, which can be exploited to easily develop and implement complex applications that require direct interactions among objects. The major goal is to build techniques that allow the network to enhance the level of trust between objects that are "friends" with each other. Furthermore, a social paradigm could definitely guarantee network navigability even if the number of nodes becomes orders of magnitude higher than in the traditional Internet. Objectives of this article are to analyze the major opportunities arising from the integration of social networking concepts into the Internet of Things, present the major ongoing research activities, and point out the most critical technical challenges.

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503 citations

"Emerging synergies between Internet..." refers background in this paper

...…on same manufacturer – “Parental object relationship” (POR), owner – “Co-location object relationship” (C-LOR), proximity/relation – “Co-work object relationship” (C-WOR), “Ownership object relationship (OOR), “Social object relationship” (SOR), etc. (Atzori et al., 2012; Atzori et al., 2014)....
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...Atzori et al. (2012, 2014) introduced the concept of “Social Internet of Things (SIoT)” considering three-staged maturity evolution: (i) “Res sapiens” objects, which push information about their state, to drive interoperability and communication with human social networks, e.g., Web of Things (WoT)…...
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