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DissertationDOI

Engaging divided society in the nation-building process : the case of government communication in Malaysia

16 Jul 2020-
TL;DR: Thematic analysis on all eleven national action plan (NAP) documents known as Malaysia Plan (1965-2016) was conducted to enable the pattern of similarities and differences in nation-building and government communication strategies to be identified over time as discussed by the authors.
Abstract: This thesis explores how government engages with a divided society in the context of nation-building. The widely used yet loosely understood concept of ‘engagement’ in the context of government communication is the focus of this thesis. By using Malaysia as the case study, this research investigates how citizens are communicatively constructed in the context of Malaysia’s post-independence nation-building process. This study is significant because research on citizen engagement in Malaysia’s nation-building is limited and studies focusing on the concept of engagement in deeply divided societies are also scarce.Thematic analysis on all eleven national action plan (NAP) documents known as Malaysia Plan (1965-2016) was conducted to enable the pattern of similarities and differences in nation-building and government communication strategies to be identified over time. Semi-structured elite interviews with the elite actors in Malaysia’s federal government were conducted to understand the government’s articulation and operationalisation of engagement in the context of nation-building process.The key findings from the NAPs reveal that the nation-building in Malaysia takes in a form of national identity project. Adopting an elite instrumentalist approach, national unity becomes the focal communicative strategy in the construction of the national identity. The elite interviews on the other hand demonstrate that government actors tend to describe engagement using the notion of dialogic communication. While acknowledging the advancement in communication technologies, government actors emphasise that the face-to-face engagement initiatives with the citizens are of central importance in the nation-building process.This thesis contributes to the studies of government strategic communication in the context of a deeply divided society that has been characterised as "plural society" that is in a state of “stable tension” (Shamsul, 2009). It helps to develop a richer understanding and knowledge of Malaysia’s nation-building process and approach as a modern postcolonial nation.
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Journal ArticleDOI
TL;DR: The authors provided a detailed discussion about five qualitative approaches (i.e., narrative research, case study research, grounded theory, phenomenology, and participatory action research) as alternative qualitative procedures useful in understanding test interpretation.
Abstract: Counseling psychologists face many approaches from which to choose when they conduct a qualitative research study. This article focuses on the processes of selecting, contrasting, and implementing five different qualitative approaches. Based on an extended example related to test interpretation by counselors, clients, and communities, this article provides a detailed discussion about five qualitative approaches— narrative research; case study research; grounded theory; phenomenology; and participatory action research—as alternative qualitative procedures useful in understanding test interpretation. For each approach, the authors offer perspectives about historical origins, definition, variants, and the procedures of research.

2,409 citations

Book
21 Mar 2012
TL;DR: Social research methods 4th edition pdf bookslibland net, qualitative research methods for the social sciences 4th, social research methods amazon co uk alan bryman, download social research method pdf alan Bryman as mentioned in this paper.
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1,649 citations

Journal ArticleDOI
TL;DR: In this paper, the authors define key concepts in the public participation domain: public communication, public consultation, and public participation, differentiated according to the nature and flow of information between exercise sponsors and participants.
Abstract: Imprecise definition of key terms in the “public participation” domain have hindered the conduct of good research and militated against the development and implementation of effective participation practices. In this article, we define key concepts in the domain: public communication, public consultation, and public participation. These concepts are differentiated according to the nature and flow of information between exercise sponsors and participants. According to such an information flow perspective, an exercise’s effectiveness may be ascertained by the efficiency with which full, relevant information is elicited from all appropriate sources, transferred to (and processed by) all appropriate recipients, and combined(when required) to give an aggregate/consensual response. Key variables that may theoretically affect effectiveness—and on which engagement mechanisms differ—are identified and used to develop a typology of mechanisms. The resultant typology reveals four communication, six consultation, and...

1,618 citations

Journal ArticleDOI
TL;DR: Suggestions for enhancing the capacity for generalization in terms of all three models are offered, which cover such issues as planned replication, sampling strategies, systematic reviews, reflexivity and higher-order conceptualization, thick description, mixed methods research, and the RE-AIM framework within pragmatic trials.

1,320 citations