Journal ArticleDOI
Enterprise social network (ESN) systems and knowledge sharing: what makes it work for users?
Abhishek Kalra,Rupashree Baral +1 more
- Vol. 50, Iss: 2, pp 305-327
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TLDR
This paper aims to assess the role of hedonic motivation, network externalities (NE), and top management support in conjugation with the unified theory of acceptance and use of technology theory to understand ESN’s usage for knowledge sharing.Abstract:
Enterprise Social Network (ESN) systems have emerged as the technology of choice to bolster and support organizational efforts for harnessing embedded knowledge. However, a lack of understanding about it limits the optimization of its potential. Hence, this paper aims to assess the role of hedonic motivation, network externalities (NE) and top management support in conjugation with the unified theory of acceptance and use of technology theory to understand ESN’s usage for knowledge sharing.,Data were collected from 187 ESN users through a survey questionnaire and subsequently analyzed using variance-based structural equation modeling using the partial least squares method.,ESNs are used both for utilitarian and hedonic purposes. Furthermore, the results also bring out the importance of externalities arising from an extensive network of users and complimentary services, as well as support regarding resources and recognition from the top management toward reinforcing the benefits of using ESNs.,This study advances earlier knowledge by assessing the actual usage of ESNs for knowledge sharing. It takes into consideration multiple input variables, namely, performance expectancy, effort expectancy, NE amongst others to best resonate with the key factors driving its adoption and usage by an individual. However, because of the cross-sectional research design, causality can only be inferred.,The organizations are recommended to have in place the measures for attaining optimal usage of ESNs, and in turn, witness knowledge moves around in ways unfathomable. Steps should be taken to develop tools and ecosystems to provide users affordances for both increasing productivity, as well as opportunities for gaining pleasure.,This study is one of its kind effort to synthesize the knowledge about the ESNs in an Indian context. It provides fascinating insights into the determinants of intention and usage of ESNs for knowledge sharing.read more
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Journal ArticleDOI
Antecedents and outcomes of enterprise social network usage within UK higher education
Shakiba Kazemian,Susan B. Grant +1 more
TL;DR: In this article, the authors investigated factors influencing knowledge sharing on enterprise social network (ESN) use behavior among academic staff in universities, using the unified theory of acceptance and use of technology (UTAUT) as the underlying research framework.
Journal ArticleDOI
Open innovation starts from home: the potentials of enterprise social media (ESM) in nurturing employee innovation
TL;DR: In this paper , the authors proposed a theoretical framework that explains the role of ESM applications in facilitating employee innovation and found that ESM use in encouraging individual innovation productivity in terms of product/service innovation, process innovation, and social innovation.
Journal ArticleDOI
What role does enterprise social network play? A study on enterprise social network use, knowledge acquisition and innovation performance
Jie Xiong,Daoyin Sun +1 more
TL;DR: In this article , the authors explored how the different dimensions of ESN use facilitate knowledge acquisition in organizations and how knowledge acquisition, in turn, impacts exploitative and exploratory innovation performance.
Journal ArticleDOI
A Maturity Model for Intraorganizational Online Collaboration
TL;DR: In this article , a maturity model for intraorganizational online collaboration is presented, which addresses the specific domain focus of online collaboration within an organization from an organization-wide perspective, and a highly reliable general maturation path is developed.
References
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