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Journal Article

ERP Adoption by European Midsize Companies.

About: This article is published in Communications of The ACM.The article was published on 2000-01-01 and is currently open access. It has received 371 citations till now.
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Journal ArticleDOI
Kyung-Kwon Hong1, Young-Gul Kim1
TL;DR: The results from the field survey of 34 organizations show that ERP implementation success significantly depends on the organizational fit of ERP and certain implementation contingencies, which indicates that the root of such high failure rate is explored from an "organizational fit" perspective.

1,227 citations

Journal ArticleDOI
TL;DR: A novel taxonomy of the critical success factors in enterprise resource planning (ERP) implementation process is presented, based on a comprehensive analysis of ERP literature combining research studies and organisational experiences, which illustrates that ERP benefits are realised when a tight link is established between implementation approach and business process performance measures.

1,020 citations

Journal ArticleDOI
TL;DR: Though enterprise resource planning has gained some prominence in the information systems (IS) literature over the past few years and is a significant phenomenon in practice, through historical analysis, meta-analysis of representative IS literature, and a survey of academic experts, dissenting views are revealed.
Abstract: Though enterprise resource planning (ERP) has gained some prominence in the information systems (IS) literature over the past few years and is a significant phenomenon in practice, through (a) historical analysis, (b) meta-analysis of representative IS literature, and (c) a survey of academic experts, we reveal dissenting views on the phenomenon. Given this diversity of perspectives, it is unlikely that at this stage a broadly agreed definition of ERP can be achieved. We thus seek to increase awareness of the issues and stimulate further discussion, with the ultimate aim being to: (1) aid communication amongst researchers and between researchers and practitioners; (2) inform development of teaching materials on ERP and related concepts in university curricula and in commercial education and training; and (3) aid communication amongst clients, consultants and vendors. Increased transparency of the ERP-concept within IS may also benefit other aligned fields of knowledge.

685 citations

Journal ArticleDOI
TL;DR: In these 18 CSFs, 'top management support' and 'training and education' were the most frequently cited as the critical factors to the successful implementation of ERP systems.

610 citations


Cites background or methods from "ERP Adoption by European Midsize Co..."

  • ...NCU0 National culture [32, 81 ] [87,88,90] [19] CFR0 Country-related functional requirements [32] [29,40,87] [19,66] E.W.T....

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  • ...SIM9 Select a good methodology [8] [38] SIM10 Careful selection of appropriate package [9,22,69,82] [2,12, 81 ] [31] [38] [1]...

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  • ...Therefore, it is not surprising that many organizations have already adopted ERP systems [ 81 ]....

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  • ...EPF0 Fit between ERP and business/process [36] [22,68] [32, 81 ] [29] [29,38,66] [1]...

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Journal ArticleDOI
TL;DR: Key differences in the approaches used by companies that managed their implementations on-time and/or on/under-budget versus the ones that did not are identified using data collected through a survey of US manufacturing companies that have implemented ERP systems.

465 citations


Cites background from "ERP Adoption by European Midsize Co..."

  • ...More recently, several academically oriented papers have dealt with various aspects of ERP (Davenport, 1998; McAfee, 1999; Stratman and Roth, 1999; Van Everdingen et al., 2000; Mabert et al., 2000, 2001)....

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  • ...Van Everdigen et al. in a survey of 2647 European companies across all industry types determined adoption and penetration of ERP by functionality....

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  • ...Van Everdigen et al. and Mabert et al. both use surveys to systematically study a variety of issues....

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