How to make Quality Circle a success in manufacturing industries
TL;DR: In this article, the authors consolidate and highlight the probable reasons behind the failures of the Quality Circle, especially in manufacturing industries, and reveal that organizational issues at the background stage, circle-formation issues at implementation stage, and operational issues at operating/running stage of the QC implementation are the three main key areas of the problems which generally limit the quality circle implementation.
Abstract: Purpose – Quality Circle is a very effective program and low‐cost tool for implementing total quality management (TQM) in industry A good number of manufacturing industries have so far adopted the Quality Circle program successfully, however the Quality Circle concept has failed in many other cases To make successful use of the Quality Circle tool in manufacturing industries, knowledge and awareness of the probable reasons behind the failures of the Quality Circle is essentialDesign/methodology/approach – In this general review paper, after thoroughly reviewing literatures, the authors consolidate and highlight the probable reasons behind the failures of the Quality Circle, especially in manufacturing industriesFindings – This study reveals that organizational Issues at the background stage; circle‐formation Issues at the implementation stage; and operational Issues at the operating/running stage of Quality Circle implementation, are the three main key areas of the problems which generally limit the s
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TL;DR: In this article, the authors explore how low-skilled worker's learning activity influences skill improvement and highlight the importance of designing learning interventions for lowskilled workers that take account of their underlying skills.
Abstract: The main purpose of this study was to explore how low-skilled worker’s learning activity influences skill improvement. Using a unique 2007 Human Capital Corporate Panel data-set from the South Korean manufacturing industry, we operationalize skill improvement over time among low-skilled workers. A worker is classified as ‘low skilled’ if he or she has a low education level and poor technical skills. Regression models show that low-skilled workers’ informal learning positively influences their skill improvement. In contrast, we note that supervisors negatively influence skill improvement of low-skilled workers when measuring the change in technical skill proficiency. Quality circle programmes also have a positive influence on skill improvement. In conclusion, skills can be improved through planned interventions that increase collaboration on the job. The results from this study help to highlight the importance of designing learning interventions for low-skilled workers that take account of their underlying...
19 citations
Cites background from "How to make Quality Circle a succes..."
...Third, QC is a small group of workers in an organization who carry out similar jobs, and work to identify and solve quality-related problems (Majumdar and Manohar 2011)....
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TL;DR: In this article, the authors discuss the impact of the overuse of information and communication technology/social apps that eventually hinder the effective leadership and cultural functioning style in an organization, based on the observations obtained through discussion with the employees.
12 citations
01 Jul 2022
TL;DR: In this paper , the authors proposed a concept of green quality circle, which empowers shop floor employees to improve manufacturing processes with environment point of view, but it needs focused approach through management support and training.
Abstract: Manufacturing activities are increasing globally amidst various environmental challenges. Complying with new regulations and pressure from stakeholders are compelling industries to adopt new technologies, management system, and processes, which can minimise ecological footprints. In emerging economies, rapid growth of industries is posing high pressure on environment with the reality that large share comprises of small and medium size industries, which are deprived of required fund for investment. To address the problem in context of emerging economies, this paper is proposing a concept of ‘Green quality circle’ which empowers shop floor employees i.e. workmen who can improve manufacturing processes with environment point of view. In this regards, the purpose of this paper is to bring attention of academicians and practitioners for untapped potential of employees at grass root level. The findings of this paper are supported by case study. It is proposed that conventional quality circles have potential to improve existing process from environmental point of view, but it needs focused approach through management support and training.
5 citations
TL;DR: In this paper, the authors used a multiple case study using questionnaires and systematic observations in SMEs and found that the quality of the companies surveyed is determined by the market segment in which they operate.
Abstract: The purpose of this research is to relate competitiveness through productivity on Small and Medium Enterprises (SMEs) with the level of quality that these companies are and the market segment they serve. The methodology used was a multiple case study using questionnaires and systematic observations in SMEs. Results showed that the quality of the companies surveyed is determined by the market segment in which they operate. Quality management is based on the end customer and the view of entrepreneurs look beyond the premises of their companies. The importance of this research is to relate the market segment with the quality level used in SMEs, a strategy required for the current competitiveness.
4 citations
18 Apr 2018
TL;DR: Ayi Tejaningrum, Anton Mulyono Azis, & Maya Irjayanti as mentioned in this paper, STIE Ekuitas, Bandung, Indonesia ; Actual Problems Of Economies, Vol.4 No.178, 2016 ; issn : 1993-6788 ;
Abstract: Ayi Tejaningrum, Anton Mulyono Azis, & Maya Irjayanti - STIE Ekuitas, Bandung, Indonesia ; Actual Problems Of Economiics , Vol.4 No.178, 2016 ; issn : 1993-6788 ; Actual Problems Of Economiics , Vol.4 No.178, 2016
3 citations
Cites background from "How to make Quality Circle a succes..."
...Quality culture in organization should be implemented by a quality circle which is a small group of employees (Majumdar and Manohar, 2011)....
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TL;DR: In this article, the benefits of TQM, shortcomings and significant difference in the understanding of seven success factors of total quality management in manufacturing and service industries of North India are discussed.
Abstract: Purpose – Total quality management (TQM) is a modern management philosophy and a journey, not a destination. TQM is a systematic management approach to meet the competitive and technological challenges which has been accepted by both service and manufacturing organizations globally. It defines the quality with emphasis on top management commitment and customer satisfaction. It focuses on attaining and maintaining impeccable quality in manufacturing as well as services, by improving the performance of products, processes and services to satisfy customers' expectations. Manufacturing and service industries recognize TQM differently. The purpose of this study is to find the benefits of TQM, shortcomings of TQM and significant difference, if any in the understanding of seven success factors of TQM in manufacturing and service industries of North India.Design/methodology/approach – Success factors have been identified with a critical literature review and a survey approach has been used to collect relevant dat...
124 citations
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TL;DR: Hutchins as mentioned in this paper claimed that quality circles are responsible for around 16 per cent of the profits in their manufacturing companies in Japan and that these small groups who meet on a regular basis to select, analyse and solve problems in their work area.
Abstract: The search for methods of improving the efficiency and competitiveness of manufacturing industry in the UK has been intensified during the present recession and has led many managers to look to Japan as a model for economic prosperity. A prominent feature of the Japanese model is a form of employee involvement known in the West as Quality Circles. These are small groups who meet on a regular basis to select, analyse and solve problems in their work area. As they are obviously experts at the jobs they do, their knowledge and expertise can greatly enhance the running of their departments and they can at first hand suggest improvements to the quality of their working life. Hutchins claims that in Japan, quality circles are responsible for around 16 per cent of the profits in their manufacturing companies.
13 citations