Impact of Information Systems on Quick Response Programs
01 Jan 2010-pp 23-36
TL;DR: How each of the recent technological developments in information technology (IT) has impacted quick response (QR) program is discussed.
Abstract: A quick response (QR) program is a proven system to deal with the ever changing customer's demand and requirements. Effective information system is one of the backbones to have a successful QR program. This paper discusses how each of the recent technological developments in information technology (IT) has impacted QR program. This paper also discusses the steps that companies need to take in order to take complete advantage of these IT developments, as well as the directions of where IT and QR are heading.
Citations
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TL;DR: It is found that POS based forecasting improvements are greatest when items are not frequently ordered, when there is low variance in the number of distribution center ordering an item each week, and when order quantities are neither relatively high, nor relatively low.
20 citations
TL;DR: A framework that considers different indispensable aspects such as topical relevance, topical authority and research interest is presented and, an integer linear programming problem is formulated with practical considerations to recommend reviewers for a group of submissions.
Abstract: In the regular work process of peer review, editors have to read and understand the entire set of submissions to choose appropriate reviewers. However, due to a large number of submissions, to select reviewers manually becomes error-prone and time-consuming. In this research, a framework that considers different indispensable aspects such as topical relevance, topical authority and research interest is presented and, an integer linear programming problem is formulated with practical considerations to recommend reviewers for a group of submissions. Specifically, the topical relevance and the topical authority are utilized to recommend relevant and accredited candidates in submission-related topics, while the research interest is to exam the willingness of candidates to review a submission. To evaluate the effectiveness of the proposed approach, categories of comparative experiments were conducted on two large scholarly datasets. Experimental results demonstrate that, compared with benchmark approaches, the proposed approach is capable to capture the research interest of reviewer candidates without a significant loss in different evaluation metrics. Our work can be helpful for editors to invite matching experts in peer review and highlight the necessity to uncover valuable information from big scholarly data for expert selection.
15 citations
07 Dec 2016
TL;DR: In this paper, a multi-objective optimization model and information system based on mobile technology is presented to support decision making in humanitarian logistics operations, where the trade-off between economic and social (deprivation) costs faced by governmental and nongovernmental organizations (NGOs) involved in humanitarian operations is modeled through a Pareto frontier analysis.
Abstract: Purpose
The purpose of this paper is to present the development and implementation of a multiobjective optimization model and information system based on mobile technology, to support decision making in humanitarian logistics operations.
Design/methodology/approach
The trade-off between economic and social (deprivation) costs faced by governmental and nongovernmental organizations (NGOs) involved in humanitarian logistics operations is modeled through a Pareto frontier analysis, which is obtained from a multiobjective optimization model. Such analysis is supported on an information system based on mobile technology.
Findings
Results show useful managerial insights for decision-makers by considering both economic and social costs associated to humanitarian logistics operations. Such insights include the importance of timely and accurate information shared through mobile technology.
Research limitations/implications
This research presents a multiobjective approach that considers social costs, which are modeled through deprivation functions. The authors suggest that a future nonlinear approach be also considered, since there will be instances where the deprivation cost is a nonlinear function throughout time. Also, the model and information system developed may not be suitable for other humanitarian aid instances, considering the specific characteristics of the events considered on this research.
Practical implications
The inclusion of several types of goods, vehicles, collecting points off the ground, distributions points on the ground, available roads after a disaster took place, as well as volume and weight constraints faced under these scenarios, are considered.
Social implications
Deprivation costs faced by affected population after a disaster took place are considered, which supports decision making in governmental and NGOs involved in humanitarian logistics operations toward welfare of such affected population in developing countries.
Originality/value
A numerical illustration in the Latin American context is presented, the model and information system developed can be used in other developing countries or regions that face similar challenges toward humanitarian logistics operations.
12 citations
Dissertation•
01 Jan 2017
TL;DR: In this article, the authors focus on the exploration of the supply chain at the level of the theory of the firm and the concept of the business model, rather than at a technical or operational level.
Abstract: Supply Chain Management has been traditionally understood as the
management and optimisation of logistic processes regarding the
management of flows of goods. Business research recognises the Supply
Chain as mainly a support service for its key activities, and which is generally
examined in regard to the technical and engineering aspects with the sole
objective of finding the minimum cost solution. This research argues instead
that, in the fashion industry at least, Supply Chain Management becomes a
key activity in Value Chain management and therefore in the business model.
As a consequence, this study is not a Supply Chain Management Study in the
traditional sense but rather examines the disruptive fashion business model
focusing on innovation, starting with the restructuring of the Supply Chain,
based on information technology revolutionising the retail business and,
particularly, the fashion industry. Information technology has generated a
completely new Supply Chain Management model, leading to disruptive
competitive advantage.
This research focuses on the exploration of the Supply Chain at the level of
the theory of the firm and the concept of the business model, rather than at a
technical or operational level. The theoretical lens is at firm level examining
the concept of the business model. The empirical part of this study applies
qualitative and quantitative methods, as indicated. The main quantitative
method is financial analysis, which enables the examination of fifteen industry-leading
companies within the fashion industry. Additionally, descriptive and
bivariate statistical analysis are applied to examine the statistical strength and
significance of relationships between Supply Chain and business performance
variables. The second part of the empirical research uses expert interviews
with industry professionals to verify or falsify the findings of the statistical
analysis, and to develop the findings further.
The classical Supply Chain research approach is also questionable and should
be revisited; typical Supply Chain research variables include efficiency,
effectiveness, cycle time, postponement, whereas the main objective of Supply Chain research is the optimum configuration and design of a Supply Chain.
This research study makes a unique contribution to knowledge situating the
supply chain within the context of the theory of the firm and provides evidence
that the Supply Chain is more than a support function, it represents a key
business activity to increase competitiveness providing the infrastructure for
disruptive business model innovations. The overall result of the industry case
study and the expert interviews is that digitalisation changes the possibilities
in the Supply Chain configuration considerably. New Supply Chain
configurations enabled by digitalisation have led to disruptive business model
innovations, so that Supply Chain Management has become a key business
activity because it is the basis of the reorganising of the relationship between
the firm’s purchase markets, product development, manufacturing, distribution
channels, and the consumer market. This development represents a restricted
change at a lower level of business operations but a major one at the strategic
level, with implications for the theory of the firm and the theory of a firm’s
growth.
In this regard, the main issues of future Supply Chain research may therefore
be the challenges of delivering the right goods at the right time to the right
location and how to deliver the right data regarding commodity flows to the
right decision maker, within the right time. The Supply Chain department may
gradually become a Value Chain Management department, the business
model development department, at least in the industrial firm. However, the
term management may be somewhat misleading in this context because
management means controlling, implementing and supervising network-centric
operations in which defined production processes, reporting,
distribution processes and decisions almost always initiated by real-time POS
data leading to a highly responsive value chain.
11 citations
Cites methods from "Impact of Information Systems on Qu..."
...The CPFR approach developed from the ECR approach (Baumgarten & Darkow, 2002, pp. 101-103) and is the basis of the the Quick Response (QR) model (Setaputra et al., 2010, p. 30; Hopper, Northcott, & Scapes, 2007, p. 39)....
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Journal Article•
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TL;DR: In spite of its ability to reduce landfilling, environmental groups remain sceptical towards waste-to-energy technology such as that used by Sydkraft in Sweden as mentioned in this paper, despite the fact that producing power through waste burning is on the increase in Europe.
Abstract: Encouraged by legislation, producing power through waste burning is on the increase in Europe. But in spite of its ability to reduce landfilling, environmental groups remain sceptical towards waste to energy technology such as that used by Sydkraft in Sweden.
1 citations
References
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TL;DR: In this article, a case study of a leading clothing manufacturer in Hong Kong is presented, where the authors present a business-to-business electronic commerce (B2B EC) model for enabling supply chain management (SCM).
Abstract: This paper presents a business‐to‐business electronic commerce (B2B EC) model for enabling supply chain management (SCM). The application of this model is substantiated by a case study of a leading clothing manufacturer in Hong Kong. On the technical side, the findings support the notion of harnessing information technologies (the Web, e‐mail, and electronic data interchange) to integrate business processes across the clothing supply chain. That is, information technologies could facilitate SCM, adding more value to customers. On the managerial side, the study highlights that manufacturers can assume a proactive role in leading changes in a supply chain, and that a fair share of gains from co‐operation must exist if collaboration between supply chain members is to be developed. Additionally, it is important for the members to have a thorough understanding of the impact of EC on inter‐firm relation‐ ship as well as the role they play in a supply chain before they engage in the virtual business world.
46 citations
TL;DR: A knowledge‐based system for production‐scheduling that could be incorporated as a custom module in an ERP system that uses the prevailing conditions in the industrial environment in order to select dynamically and propose the most appropriate scheduling algorithm from a library of many candidate algorithms.
Abstract: In the current competitive environment, each company faces a number of challenges: quick response to customers’ demands, high quality of products or services, customers’ satisfaction, reliable delivery dates, high efficiency, and others. As a result, during the last five years many firms have proceeded to the adoption of enterprise resource planning (ERP) solutions. ERP is a packaged software system, which enables the integration of operations, business processes and functions, through common data‐processing and communications protocols. However, the majority, if not all, of these systems do not support the production scheduling process that is of crucial importance in today’s manufacturing and service industries. In this paper, the authors propose a knowledge‐based system for production‐scheduling that could be incorporated as a custom module in an ERP system. This system uses the prevailing conditions in the industrial environment in order to select dynamically and propose the most appropriate scheduling algorithm from a library of many candidate algorithms.
42 citations
TL;DR: The objective is to develop a methodology for the alignment of all activities, which relate to IM in supply chains with supply chain targets in order to optimally support SCM, and results show that IM has an impact on all target areas of SCM.
Abstract: This paper investigates how information management (IM) and information technology (IT) can support supply chain management (SCM). The objective is to develop a methodology for the alignment of all activities, which relate to IM in supply chains with supply chain targets in order to optimally support SCM. Following the Axiomatic design method, supply chain design decomposition is developed that distinguishes objectives and means of SCM at different levels. Results show that IM has an impact on all target areas of SCM, i.e. quality, delivery reliability, delivery lead times, flexibility, assets, and costs. The methodology can be used to identify appropriate measures related to IM and IT for a specific target area as well as to assess their contribution to the corporate strategy of a company and the supply chain targets. Furthermore, interdependencies and prerequisites can be analysed. In particular, information quality must first be established. Two short case studies illustrate the application of the meth...
27 citations
"Impact of Information Systems on Qu..." refers background in this paper
...Collaborative forecasting and replenishment (CPFR) is a web-based standard that empowers vendor-managed inventory and continuous replenishment by making joint forecasting (Simchi-Levi et al. 2007)....
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TL;DR: In this article, a model of an electronic data interchange (EDI) enabled ingredient supply chain for a food processing company was developed, the model was simulated and its performance was compared with a simulation model of the current ingredient supply-chain process of a US food processing companies.
Abstract: A model of an electronic data interchange (EDI) enabled ingredient supply chain for a food processing company was developed, the model was simulated and its performance was compared with a simulation model of the current ingredient supply chain process of a US food processing company. The simulation results indicated that an EDI enabled system, which removed many of the time delays associated with the current process, significantly reduced swings in raw materials inventory and allowed significant reductions in raw materials safety stock without increasing the risk of production delays due to out‐of‐stock ingredients.
25 citations
TL;DR: In this paper, the relationship between investing in information technology and volume-flexibility is examined, and it is shown that information technology investments improve the information flow within the supply chain and enable earlier detection of changes in demand, which, in turn, reduces the need for volumeflexibility.
Abstract: Timely and accurate information flow within supply chains has been identified as a critical aspect for the success of those firms making up the chain. In addition, volume-flexibility has been identified as a key factor to success in the market place. The volume-flexibility of a manufacturing system is defined as its ability to be operated profitably at different output levels. Both information flow and volume-flexibility can be improved by investing in different types of technology. Volume-flexibility attempts to mitigate the effects of unexpected fluctuations in demand and errors in the forecast and can be improved by investing in manufacturing technology. Information technology investments improve the information flow within the supply chain and enable earlier detection of changes in demand, which, in turn, reduces the need for volume-flexibility. Therefore, organizations need to examine the relationship between investing in information technology and volume-flexibility. In this paper, we develop a prod...
23 citations
"Impact of Information Systems on Qu..." refers background in this paper
...To improve demand predictability and supply chain coordination in more volatile environments, it is more cost efficient to invest in IT than in manufacturing flexibility (Khouja and Kumar 2002)....
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