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Journal ArticleDOI

Impact of the World-Wide Web on today's society - the economic and business sectors

03 Dec 1999-SA Journal of Information Management (AOSIS)-Vol. 1, Iss: 4

AbstractIntroduction Eelctronic workplace/commercial publishing/content on demand Virtual enterprise and processes Customer relationship management and collaborations technologies Internet market spoilers/Web aggregators Network and data security Enterprise information portals and knowledge management Digital/virtual currencies and payment systems Trust and reputation Intermediaries and cybermediaries Discipline of informatics Conclusion: the WWW in support of e-commerce References

Topics: The Internet (55%), Information science (53%), Customer relationship management (52%), Virtual currency (52%), Reputation (51%)

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Citations
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Journal ArticleDOI
TL;DR: This research presents a meta-modelling framework for evaluating the business models and practices suitable for the digital transformation of information systems research.
Abstract: Digital transformation is currently one of the most prominent topics in information systems research. Existing work in this context mainly focuses on the digitalisation of business models and impac...

14 citations


Cites background from "Impact of the World-Wide Web on tod..."

  • ...…has mainly zoomed in at the macro-level of digital transformation by looking at business models and their impact on society (e.g. Tomasula 1998; Klashorst 2000; Andal-Ancion, Cartwright, and George 2003; Zhu and Kraemer 2005; Deering et al. 2008; Gray et al. 2013; vom Brocke, Becker, and De…...

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  • ...…not until the mid 1990s that the notion of what constitutes a digital transformation shifted (e.g. Epstein and Koons 1994; Tomasula 1998; Coile 2000; Klashorst 2000; Giaglis, Papakiriakopoulos, and Doukidis 2002; Andal-Ancion, Cartwright, and George 2003; Zhu and Kraemer 2005; Deering et al. 2008)....

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References
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Journal ArticleDOI
Abstract: The potential of the World Wide Web on the Internet as a commercial medium and market has been widely documented in a variety of media. However, a critical examination of its commercial development has received little attention. Therefore, in this paper we propose a structural framework for examining the explosion in commercial activity on the Web. First, we explore the role of the Web as a distribution channel and a medium for marketing communications. Second, we examine the factors that have led to the development of the Web as a commercial medium, evaluating the benefits it provides to both consumers and firms and its attractive size and demographic characteristics. Third, we discuss the barriers to commercial growth of the Web from both the supply and demand side perspectives. This analysis leads to a new classification of commercialization efforts that categorizes commercial Web sites into six distinct types including 1) Online Storefront, 2) Internet Presence, 3) Content, 4) Mall, 5) Incentive Site, and, 6) Search Agent. The first three comprise the “Integrated Destination Site,” and the latter three represent forms of “Web Traffic Control.” Our framework, argued in the context of integrated marketing, facilitates greater understanding of the Web as a commercial medium, and allows examination of commercial Web sites in terms of the opportunities and challenges firms face in the rush towards commercialization.

801 citations



Journal ArticleDOI
Rob Kling1
TL;DR: Social informatics has been a subject of systematic analytical and critical research for the last 25 years that has developed theories and findings that are pertinent to understanding the design, development, and operation of usable information systems.
Abstract: Originally published in D-Lib Magazine, January, 1999. Available at http://www.dlib.org/dlib/january99/kling/01kling.html Reprinted with permission. A serviceable working conception of “social info...

433 citations


Journal ArticleDOI
TL;DR: It is argued that the ultimate vision could be for a truly global and virtual marketplace requiring completely new institutional and legal structures and having a similarly profound impact on economic life to the medieval trade fairs which emerged in Europe in the 12th century.
Abstract: With the rapid expansion of the Internet, there are a number of initiatives underway for the creation of a secure cost-effective payment system which will be able to support growing commercial activities on the network. Although electronic payment systems for large payments have been in operation for some time, rapidly expanding volumes of foreign exchange and securities trading are increasingly at variance with the requirements for a cost-effective and efficient electronic payment system for making low value payments. Current progress in establishing such payment systems on the Internet is examined. The paper argues that the ultimate vision could be for a truly global and virtual marketplace requiring completely new institutional and legal structures and having a similarly profound impact on economic life to the medieval trade fairs which emerged in Europe in the 12th century.

61 citations