Importance of the Corporate Reputation in B2B Context in Iran: An Empirical Study
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Cites background from "Importance of the Corporate Reputat..."
...…can define reputation as a functional phenomenon originating from the creation of a diversity of noteworthy properties that distinguishes companies, nurtures relationships, and makes businesses over time through the formal and informal lines of organisational relationships (Miremadi et al., 2011)....
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...On the other hand, (helm, 2007) suggest that although many researchers had found the direct and significant relation between satisfaction and loyalty, satisfaction is not always the only and reliable antecedent of loyalty (Miremadi et al., 2011)....
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...Also Loureiro and Kastenholz (2011), Miremadi et al. (2011), and Walsh et al. (2006) have confirmed significant impact of organizational reputation on customer satisfaction in their research too....
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"Importance of the Corporate Reputat..." refers background in this paper
...On the other hand, Varki & Colgate (2001) examined the relation of price perception on customer satisfaction and found price perception on comparative basis, have strong, significant impact on customer satisfaction and behavioral intention....
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510 citations
"Importance of the Corporate Reputat..." refers background in this paper
...(Anderson, Fornell, & Lehmann, 1994; Eggertt & Ulga, 2002; Lam, Shankar, Erramilli, & Murthy, 2004; Patterson & Spreng, 1997; Zins, 2001)....
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...Empirical research that links the effect of corporate reputation to loyalty includes studies by (Anderson, et al., 1994; Cretu & Brodie, 2007; Raj, 1985; Roberts & Dowling, 2002; Ryan, et al., 1999; Zins, 2001)....
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509 citations