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Journal ArticleDOI

Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media

12 Feb 2019-Journal of Interactive Advertising (Routledge)-Vol. 19, Iss: 1, pp 58-73
TL;DR: In this paper, preliminary research involves preliminary research to understand the mechanism by which influencer marketing affects the effectiveness of influencer campaigns, and the results show that the effect of influencers' marketing on the performance of online advertising has been studied.
Abstract: In the past few years, expenditure on influencer marketing has grown exponentially. The present study involves preliminary research to understand the mechanism by which influencer marketing affects...
Citations
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Journal ArticleDOI
TL;DR: In this article , the authors investigate two business models: the Influencer-oriented Short-window (IOSW) model and the Market-oriented Long-window model, to understand how the models benefit a firm and how decision-making affects profit sustainability.

6 citations

Dissertation
01 Feb 2020
TL;DR: In this paper, a bibliographic analysis through articles, publications and books where relevant information is obtained in order to achieve the objectives set, which allowed defining key elements to evaluate in the survey, and a profile will be proposed with the characteristics that an influencer must have in the Ecuadorian environment.
Abstract: The present work aims to analyze the Marketing of influence in Ecuador from an exploratory approach, which allows to know the use and adaptation of it; as well as the digital media used for it. The theoretical foundation investigates the contributions of several authors on influence marketing and influencers; through a bibliographic analysis through articles, publications and books where relevant information is obtained in order to achieve the objectives set. Which allowed defining key elements to evaluate in the survey. The results include the main contribution of this research is the diagnosis of influence marketing in Ecuador, establish how it is applied and the types of influencers that exist in the country. In addition, a profile will be proposed with the characteristics that an influencer must have in the Ecuadorian environment. As conclusions and recommendations show in summary that influence marketing is essential to reach a specific audience through digital media; becoming a vital tool to attract new customers and consolidate existing ones.

6 citations


Cites background from "Influencer Marketing: How Message V..."

  • ...…productos, bienes o servicios, así como, cualquier contenido informativo; en donde los influencers suben sus publicaciones con toques estéticos personales y giros de personalidad, que generalmente crean una experiencia agradable (valor de entretenimiento), para sus seguidores (Chen & Shupei, 2018)....

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  • ...Credibilidad de influencia De acuerdo con los influencers de las redes sociales como micro-endorsers en comparación con los patrocinadores famosos más grandes (Chen & Shupei, 2018)....

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  • ...Por otro lado, un influencer debe poseer varios elementos: el valor de contenido publicitario, credibilidad de influencia y confianza percibida, como lo detalla (Chen & Shupei, 2018)....

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  • ...Para (Chen & Shupei, 2018) los influencers de las redes sociales son personalidades en línea con un gran número de seguidores, en una o varias plataformas de redes sociales, como: YouTube, Instagram, Vine, Snapchat o blogs personales; y que tienen influencia en sus seguidores al poseer cierta…...

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Journal ArticleDOI
TL;DR: In this article , a two-way interaction between social influencers' number of followers (micro vs meso) and argument quality (weak vs strong) on consumers' self-reported and brain responses to advertising posts on Instagram was examined.
Abstract: Purpose This paper aims to examine a two-way interaction between social influencers’ number of followers (micro vs meso) and argument quality (weak vs strong) on consumers’ self-reported and brain responses to advertising posts on Instagram. Further, drawing upon source credibility theory and contemporary theories of persuasion, the Instagram users’ perceptions of the influencer’s credibility are predicted to mediate the hypothesized effects. Design/methodology/approach Through an online (N = 192) and a lab study (N = 112), the authors examined Instagram users’ responses to an advertising post from Instagram influencers in terms of perceived source credibility and electronic word-of-mouth intention, using validated multi-item scales from existing literatures and electroencephalogram (EEG) measures. The hypotheses were tested with a 2 (type of influencer: micro vs meso) × 2 (argument quality: weak vs strong) between-subject design using mediated moderated linear regression analysis. Findings The results highlight that meso-influencers are perceived as a credible source of information only when their product-related post provides strong argument quality. Moreover, this process involves an increase in users’ cognitive work (measured with EEG), with possible implications on marketing communication strategies and online message design. Research limitations/implications The limitations of the work can serve as ideas for future research. First, this study did not account for the influencer’s relevance and resonance. Second, the authors studied consumer responses to online communication produced by Instagram influencers within a single product category. Another important product type distinction that requires further attention is between hedonic and utilitarian products. Finally, the two studies only used positive review content. Further research should study how consumers evaluate the source credibility of a micro- vs meso-influencer when they are exposed to negative reviews containing weak vs strong arguments. Practical implications The results suggest that marketers should carefully consider Instagram influencers based on the trade-offs between credibility and reach. Specifically, micro-influencers are perceived as more credible sources of information than meso-influencers, which means that they have greater potential to affect Instagram users’ behavior. Moreover, the results suggest that meso-influencers should leverage argument quality to enhance their credibility and draw greater positive outcomes for the products and brands they endorse. Originality/value To the best of the authors’ knowledge, this study is the first to investigate how the interaction between the type of social media influencer and the argument quality affects consumers’ self-reported and brain responses to advertising posts on Instagram. Moreover, using neuroscience, this study aims to shed light on the neurophysiological processes that drive consumer responses to product-related communication posted by different influencer types.

6 citations

Journal ArticleDOI
TL;DR: In this paper , the authors explore the acceptance and use of TikTok to generate and share content about books on this social network as a booktoker, a qualitative methodology of semi-structured interviews with thirteen Latin American booktokers was used.
Abstract: Reading is essential for learning in education. However, the digital revolution has transformed the ways to encourage reading and learning about books. People who generate and share content about books on social networks are the so-called booktokers, influencers on TikTok who have become an emerging phenomenon in this connected society. However, there is scarce research that studies them in depth. Therefore, it is crucial to explore booktokers to understand them better and to assess why they accept and use technologies to generate and share content about books on TikTok. This paper intends to explore the acceptance and use of TikTok to generate and share content about books on this social network as a booktoker. For this, a qualitative methodology of semi-structured interviews with thirteen Latin American booktokers was used. The analysis was developed through a thematic analysis based on the UTAUT2 theory to explain the findings. The results indicated the categories: performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, habit, price value, and a new identified category related to the generation of community and networks. This study constitutes one of the pioneering works in the exploration of the booktoker phenomenon. La lectura es fundamental para el aprendizaje en la educación. Si bien, la revolución digital ha transformado la manera de incentivar la lectura y conocer sobre libros. Las personas que generan y comparten contenidos sobre libros en las redes sociales son los denominados booktokers, influencers de la red social TikTok, quienes se han convertido en un fenómeno emergente en esta sociedad conectada, pero aún con poca investigación que los estudie en profundidad. Por lo tanto, es crucial explorar para una mayor comprensión a los booktokers y conocer por qué aceptan y usan tecnologías para generar y compartir contenidos sobre libros en la red social TikTok. Se pretende explorar la aceptación y uso de TikTok para generar y compartir contenido sobre libros en esta red social siendo un booktoker. Se utiliza una metodología cualitativa de entrevistas semiestructuradas a trece booktokers latinoamericanos. El análisis se desarrolló por medio de un análisis temático basándonos en la teoría UTAUT2 para explicar los hallazgos. Los resultados indicaron las categorías: la expectativa de desempeño, la expectativa de esfuerzo, la influencia social, las condiciones facilitadoras, la motivación hedónica, el hábito, el precio y una nueva categoría identificada que es generar comunidad y redes. La contribución de este estudio es ser uno de los pioneros en la exploración del fenómeno de los booktokers.

6 citations

Journal ArticleDOI
TL;DR: This research examines the comparative effectiveness of an attractive celebrity influencer, vis-à-vis an expert influencer on online consumer-brand engagement, further resulting in an online impulse purchase, and establishes the moderating effect of impulse buying tendency and the mediating role of online consumers' engagement.
Abstract: Fashion retailers are increasingly using influencer marketing to build a consumer-brand relationship. However, influencer marketing remains an understudied area, and choosing from among traditional attractive celebrity influencers and expert influencers remains a conundrum for marketers. Hence, this research examines the comparative effectiveness of an attractive celebrity influencer, vis-a-vis an expert influencer on online consumer-brand engagement, further resulting in an online impulse purchase. The moderating role of impulse buying tendency between online consumer-brand engagement and online impulse purchase is also examined. Using survey data from respondents following fashion influencers, the author tested the proposed hypotheses using structural equation modeling. The findings indicate that attractive celebrity influencers exhibit a significant effect on online consumer-brand engagement, which further leads to online impulse purchase. The findings also establish the moderating effect of impulse buying tendency and the mediating role of online consumer-brand engagement.

6 citations

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TL;DR: This chapter discusses Structural Equation Modeling: An Introduction, and SEM: Confirmatory Factor Analysis, and Testing A Structural Model, which shows how the model can be modified for different data types.
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TL;DR: Relationship marketing, established, developing, and maintaining successful relational exchanges, constitutes a major shift in marketing theory and practice as mentioned in this paper, after conceptualizing relationship relationships as a set of relationships.
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TL;DR: The Second Edition of this practical guide to partial least squares structural equation modeling is designed to be easily understood by those with limited statistical and mathematical training who want to pursue research opportunities in new ways.
Abstract: With applications using SmartPLS (www.smartpls.com)—the primary software used in partial least squares structural equation modeling (PLS-SEM)—this practical guide provides concise instructions on how to use this evolving statistical technique to conduct research and obtain solutions. Featuring the latest research, new examples, and expanded discussions throughout, the Second Edition is designed to be easily understood by those with limited statistical and mathematical training who want to pursue research opportunities in new ways.

13,621 citations


"Influencer Marketing: How Message V..." refers background or methods in this paper

  • ...A collinearity assessment showed no significant levels of collinearity between any sets of predicting variables (with variance inflation factor [VIF] falling between tolerance range .20 and 5.0) (Hair et al. 2014)....

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  • ...Conversely, PLS-SEM estimates model parameters in a way that maximizes the variance explained in endogenous variables and is preferred for research aimed at theory development and prediction (Hair et al. 2014, p. 14)....

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  • ...CB-SEM uses a maximum likelihood estimation (MLE) procedure to estimate model coefficients “so that the discrepancy between the estimated and sample covariance matrices is minimized” (Hair et al. 2014, p. 27)....

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  • ...The latent variables in the current model all have reflective measurements: indicators which predict one particular construct and which are highly correlated to one another and represent the effects of the latent construct (Hair et al. 2014, p. 43)....

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Posted Content
TL;DR: An evaluation of double-blind reviewed journals through important academic publishing databases revealed that more than 30 academic articles in the domain of international marketing (in a broad sense) used PLS path modeling as means of statistical analysis.
Abstract: Purpose: This paper discusses partial least squares path modeling (PLS), a powerful structural equation modeling technique for research on international marketing. While a significant body of research provides guidance for the use of covariance-based structural equation modeling (CBSEM) in international marketing, there are no subject-specific guidelines for the use of PLS so far.Methodology/approach: A literature review of the use of PLS in international marketing reveals the increasing application of this methodology.Findings: This paper reveals the strengths and weaknesses of PLS in the context of research on international marketing, and provides guidance for multi-group analysis.Originality/value of paper: The paper assists researchers in making well-grounded decisions regarding the application of PLS in certain research situations and provides specific implications for an appropriate application of the methodology.

7,536 citations


"Influencer Marketing: How Message V..." refers methods in this paper

  • ...PLS path modeling is also recommended over CBSEM for testing complex models with many latent variables (Henseler, Ringle, and Sinkovics 2009)....

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  • ...Then we performed a second bootstrapping analysis, specifying 5,000 subsamples and a 95% significance level, to obtain each path coefficient’s standard error and p value (Henseler, Ringle, and Sinkovics 2009) (Table 3)....

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Trending Questions (2)
How message value and credibility affect consumer trust of branded content on social media?

The paper states that the informative and entertainment value of influencer-generated posts, along with influencers' credibility components, positively affect followers' trust in influencer-generated branded posts.

When users pay close attention to influencer content, they tend to have greater recall and trust?

Yes, when users pay close attention to influencer content, they are more likely to have greater recall and trust.