Book•
Information and Communication Technology in Development: Cases from India
01 Jan 2000-
TL;DR: In this paper, the successful use of information and communication technology (ICT) in rural development is discussed, and sixteen case studies are presented, which spell out the various applications of ICT that have made a difference in the delivery of services or products in rural India.
Abstract: This book documents the successful use of information and communication technology (ICT) in rural development. The book begins with an introductory chapter that traces the history of ICT use in rural India, examines some of the problems that have afflicted the implementation of rural development programmes, at the same time showing how ICT applications could help overcome them, assesses the early efforts in ICT use, and proposes a scheme by which to classify ICT applications. Written by administrators who lead projects in their areas, sixteen case studies follow, which spell out the various applications of ICT that have made a difference in the delivery of services or products in rural India. Among the services covered are health care, milk distribution, disaster management, postal services, telephones, and services for the disabled. These applications of ICT cover the use of simple and inexpensive technologies at one end, and sophisticated satellite-based communication at the other. An important collection that delineates the main elements of a strategy that can be used by governmental agencies to derive maximum developmental impact from investments in ICT
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TL;DR: In this article, the authors outline a sample model to explain why a digital divide may exist between rich and poor, and identify the key factors that foster local ownership and the availability of content and services that respond to the most pressing needs of the poor.
Abstract: Information and Communications Technology (ICT) can reduce poverty by improving poor people's access to education, health, government and financial services. ICT can also help small farmers and artisans by connecting them to markets. It is clear that in rural India -as well as in much of the developing world- realization of this potential is not guaranteed. This paper outlines a sample model to explain why a digital divide may exist between rich and poor. Low-cost access to information infrastructure is a necessary prerequisite for the successful use of ICT by the poor, but it is not sufficient. The implementation of ICT projects needs to be performed by organizations and individuals who have the appropriate incentives to work with marginalized groups. Furthermore, grassroots intermediaries and the involvement of the community are identified as the key factors that foster local ownership and the availability of content and services that respond to the most pressing needs of the poor.
376 citations
TL;DR: The potential offered by technological progress in the information and communication technologies (ICTs) industries for the health sector in developing countries is outlined, some examples of positive experiences in India are presented, and the difficulties in achieving this potential are considered.
Abstract: This paper outlines the potential offered by technological progress in the information and communication technologies (ICTs) industries for the health sector in developing countries, presents some examples of positive experiences in India, and considers the difficulties in achieving this potential. The development of ICTs can bring about improvements in health in developing countries in at least three ways: as an instrument for continuing education they enable health workers to be informed of and trained in advances in knowledge; they can improve the delivery of health and disaster management services to poor and remote locations; and they can increase the transparency and efficiency of governance, which should, in turn, improve the availability and delivery of publicly provided health services. These potential benefits of ICTs do not necessarily require all the final beneficiaries to be reached directly, thus the cost of a given quantum of effect is reduced. Some current experiments in India, such as the use of Personal Digital Assistants by rural health workers in Rajasthan, the disaster management project in Maharashtra and the computerized village offices in Andhra Pradesh and Pondicherry, suggest creative ways of using ICTs to improve the health conditions of local people. However, the basic difficulties encountered in using ICTs for such purposes are: an inadequate physical infrastructure; insufficient access by the majority of the population to the hardware; and a lack of the requisite skills for using them. We highlight the substantial cost involved in providing wider access, and the problem of resource allocation in poor countries where basic infrastructure for health and education is still lacking. Educating health professionals in the possible uses of ICTs, and providing them with access and "connectivity", would in turn spread the benefits to a much wider set of final beneficiaries and might help reduce the digital divide.
187 citations
Book•
23 Dec 2003
TL;DR: In this article, the authors reviewed some of the evidence linking telecommunications and the Internet and economic growth, the likely impact of these new ICTs on income inequality and anecdotal evidence regarding the role of the Internet in improving government services and governance.
Abstract: Information and Communication Technologies (ICTs) are increasingly seen as integral to the development process. This paper reviews some of the evidence linking telecommunications and the Internet and economic growth, the likely impact of these new ICTs on income inequality and anecdotal evidence regarding the role of the Internet in improving government services and governance. It looks at methods to maximize access to the new ICTs, and improve their development impact both in promoting income generation and the provision of quality services.
110 citations
Posted Content•
TL;DR: In the poor and drought-prone rural district of Dhar in Madhya Pradesh, India, Gyandoot has tried since January 2000 to make government services more accessible to villagers through information and communications technology (ICT).
Abstract: In the poor and drought-prone rural district of Dhar in Madhya Pradesh, India, Gyandoot has tried since January 2000 to make government services more accessible to villagers through information and communications technology (ICT). Two recent surveys of this e-government project allow us to evaluate whether the local population is benefiting. Main findings are that while service satisfaction is quite high, usage is low, and that poorest people are not using Gyandoot. We conclude that much of the potential benefits of e-government are not realized. Lessons for ICT projects that intend to benefit the rural poor include the use of appropriate technology, implementation of the project by agents who have incentives to serve the poor, community participation and ownership, availability of pro-poor services, and execution of awareness-raising campaigns.
104 citations