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Journal ArticleDOI

Information Technology Impact and Role of Firm Age and Export Activity: An Emerging Economy Context

TL;DR: In this paper, the authors explored the role of contextual factors such as firm age and export activity in information technology impact following contingency theory perspective and revealed that the impact of information technology might be either contingent or non-contingent, subject to specific organizational outcome.
Abstract: This study seeks to deepen the understanding of research in business value of information technology by examining the role of contextual factors such as firm age and export activity in information technology impact following contingency theory perspective. The study is set in India and provides generalization in a new setting of emerging economy. An empirical study was conducted using data from 320 firms between 2007 and 2010. The results indicate that information technology investments enable firms to reduce their operational costs without contingencies related to firm age and export activity. However, the impact of information technology investment for improving profit is contingent on export levels such that the impact is higher for high exports firms. This work contributes to the literature by examining firm age and export activity as contextual factors and reveals the impact of information technology might be either contingent or non-contingent, subject to specific organizational outcome.
Citations
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Journal Article
TL;DR: Risks Management Application in Helping the Poor Through Microfinancing by Edmond Njombe Lyonga MS, Mountain State University, 2012 BS, MSC, Buea University, 2004 Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy Management.
Abstract: Risks Management Application in Helping the Poor Through Microfinancing by Edmond Njombe Lyonga MS, Mountain State University, 2012 BS, Mountain State University, 2010 BSC, Buea University, 2004 Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy Management—Finance

20 citations


Cites background from "Information Technology Impact and R..."

  • ...Dixit and Panigrahi (2014) elucidated that improvement in capital productivity will free up labor and capital for other productive tasks with a cascading effect leading to higher revenues and profits for the firm. Emerging technology can play a role in inducing improvements in the productivity level of businesses resulting from an increase of outputs. Therefore, capital productivity is likely to mediate partially the impact of technology investment on firm profit. Tabuwe, Muluh, Tanjong, Akpan-Obong, and Sikali (2013) summarized that in Cameroon, emerging technology training was officially introduced into the curriculum of public schools in 2001 through a cyber-education project targeted at secondary and tertiary education....

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  • ...Donnelly (2012) explained that the concept of the transformational leadership theory was used to build trust, loyalty, admiration, and respect between lenders and individual borrowers....

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  • ...Dixit and Panigrahi (2014) elucidated that improvement in capital productivity will free up labor and capital for other productive tasks with a cascading effect leading to higher revenues and profits for the firm....

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Journal ArticleDOI
TL;DR: In this article, the authors synthesize the past 30 years of empirical ISBV research, identify the gaps and shortcomings, conceptualize the ISbV concepts, and propose possibilities for further research that will widen the current narrowly shared ISBv bottom line.
Abstract: Information Systems Business Value (ISBV) has been a key research topic for the IS research community. While the vast majority of ISBV research demonstrates the positive relationship between IS and firm performance, the fundamental question of the causal relationships between IS and business value remains partly unexplained. Moreover, researchers do not share a unified understanding of ISBV concepts. Therefore, this research intends to synthesize the past 30 years of empirical ISBV research, identify the gaps and shortcomings, conceptualize the ISBV concepts, and propose possibilities for further research that will widen the current narrowly shared ISBV bottom line. We aim to synthesize (1) different operationalization of concepts in existing ISBV research; (2) IS determinants, consequences, and the relations among the variables; (3) the role of contextual factors; and (4) the adopted theoretical views.

9 citations

Journal ArticleDOI
TL;DR: In this article, the antecedents of brand strength and its impact on global brand strength were discovered and analyzed. And the authors examined the impact of global brands' strength on global branding.
Abstract: The purpose of this article is to discover the antecedents of brand strength and analyze its impact on global branding. The present research examines the impact of brand strength on global branding...

5 citations


Cites background from "Information Technology Impact and R..."

  • ...…enable firms to reduce their operational costs without contingencies related to firm age and export activity, but the impact of information technology investment for improving profit is contingent on export levels such that the impact is higher for high-export firms (Dixit & Panigrahi, 2014)....

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Journal ArticleDOI
TL;DR: In this article , the authors analyzed the effects of different configurations of the adoption of back-end information technology (IT) resources on the levels of export commitment of small and medium-sized enterprises (SMEs).

4 citations

References
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Journal ArticleDOI
TL;DR: While productivity, consumer value, and bush ness profitability are related, they are ultimate, which means that IT has not had any bottom line impact on business profitability.
Abstract: The business value of information technology (IT) has been debated for a number of years. While some authors have attributed large productivity improvements and substantial consumer benefits to IT, others report that IT has not had any bottom line impact on business profitability. This paper focuses on the fact that while productivity, consumer value, and bush ness profitability are related, they are ultimate1 Allen Lee was the accepting senior editor for this paper. 2 An earlier version of this paper appears in the

1,692 citations


"Information Technology Impact and R..." refers background in this paper

  • ...For example, Hitt and Brynjolfsson (1996) found that benefits gained from IT have not led to supernormal business profitability and Mithas, Tafti, Bardhan, and Goh (2012) found a positive impact of IT on profitability....

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Journal ArticleDOI
TL;DR: The review concludes that the productivity paradox as first formulated has been effectively refuted, and at both the firm and the country level, greater investment in IT is associated with greater productivity growth.
Abstract: For many years, there has been considerable debate about whether the IT revolution was paying off in higher productivity. Studies in the 1980s found no connection between IT investment and productivity in the U.S. economy, a situation referred to as the productivity paradox. Since then, a decade of studies at the firm and country level has consistently shown that the impact of IT investment on labor productivity and economic growth is significant and positive. This article critically reviews the published research, more than 50 articles, on computers and productivity. It develops a general framework for classifying the research, which facilitates identifying what we know, how well we know it, and what we do not know. The framework enables us to systematically organize, synthesize, and evaluate the empirical evidence and to identify both limitations in existing research and data and substantive areas for future research.The review concludes that the productivity paradox as first formulated has been effectively refuted. At both the firm and the country level, greater investment in IT is associated with greater productivity growth. At the firm level, the review further concludes that the wide range of performance of IT investments among different organizations can be explained by complementary investments in organizational capital such as decentralized decision-making systems, job training, and business process redesign. IT is not simply a tool for automating existing processes, but is more importantly an enabler of organizational changes that can lead to additional productivity gains.In mid-2000, IT capital investment began to fall sharply due to slowing economic growth, the collapse of many Internet-related firms, and reductions in IT spending by other firms facing fewer competitive pressures from Internet firms. This reduction in IT investment has had devastating effects on the IT-producing sector, and may lead to slower economic and productivity growth in the U.S. economy. While the turmoil in the technology sector has been unsettling to investors and executives alike, this review shows that it should not overshadow the fundamental changes that have occurred as a result of firms' investments in IT. Notwithstanding the demise of many Internet-related companies, the returns to IT investment are real, and innovative companies continue to lead the way.

1,024 citations


"Information Technology Impact and R..." refers background in this paper

  • ...…of IT investment is generally confined to computer hardware and in most studies, IT investment is “defined as an annualized value of the stock of computer investments including the depreciated value of previous investments that are still in service, or as annual spending” (Dedrick et al., 2003)....

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  • ...IT Investment and Benefits “IT investment, broadly defined, includes investments in both computers and telecommunications and in related hardware, software, and services” (Dedrick et al., 2003)....

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Journal ArticleDOI
TL;DR: This study estimates the dollar benefits of improved information exchanges between Chrysler and its suppliers that result from using EDI and concludes that system wide, this translates to annual savings of $220 million for the company.
Abstract: A great deal of controversy exists about the impact of information technology on firm performance. While some authors have reported positive impacts, others have found negative or no impacts. This study focuses on Electronic Data Interchange (EDI) technology. Many of the problems in this line of research are over-come in this study by conducting a careful analysis of the performance data of the past decade gathered from the assembly centers of Chrysler Corporation. This study estimates the dollar benefits of improved information exchanges between Chrysler and its suppliers that result from using EDI. After controlling for variations in operational complexity arising from mix, volume, parts complexity, model, and engineering changes, the savings per vehicle that result from improved information exchanges are estimated to be about $60. Including the additional savings from electronic document preparation and transmission, the total benefits of EDI per vehicle amount to over $100. System wide, this translates to annual savings of $220 million for the company.

1,004 citations


"Information Technology Impact and R..." refers background in this paper

  • ...For example, Banker, Bardhan, and Asdemir (2006) and Mukhopadhyay, Kekre, and Kalathur (1995) found IT implementations within firms to be linked to higher productivity and inventory and cycle time reductions....

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Journal ArticleDOI
TL;DR: In this article, the authors examined total factor productivity differences between exporting and non-exporting firms and found evidence supporting the self-selection of more productive firms in the export market.

742 citations

Journal ArticleDOI
TL;DR: In this article, a more comprehensive perspective on retail services is adopted by examining three important research gaps related to a service-oriented business strategy: first, the authors elaborate on the dimensions of a service oriented business strategy and introduce a new measure of this strategy.
Abstract: Augmenting products with services is a major way retailers have of gaining differentiation in today’s competitive market. Despite its importance, this topic has received relatively little research attention. Unlike previous research, this study adopts a more comprehensive perspective on retail services by examining three important research gaps related to a service-oriented business strategy: First, the authors elaborate on the dimensions of a service-oriented business strategy and introduce a new measure of this strategy. Second, the authors examine the antecedents of a service-oriented business strategy. In practice, there appears to be considerable variability in terms of the extent to which retailers demonstrate a service orientation, but there is a major gap in the understanding of what factors influence this orientation. Third, the authors investigate the neglected link between a service-oriented business strategy and performance outcomes. To examine these three important areas, the authors...

491 citations


"Information Technology Impact and R..." refers background in this paper

  • ...According to Homburg, Hoyer, and Fassnacht (2002), increase in customer satisfaction leads to increased loyalty and willingness to pay which finally leads to increase in income levels of firms (Babakus, Bienstock, & Van Scotter, 2004)....

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