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Journal ArticleDOI

Interpersonal forgiving in close relationships

01 Aug 1997-Journal of Personality and Social Psychology (American Psychological Association)-Vol. 73, Iss: 2, pp 321-336
TL;DR: Evidence is found consistent with the hypotheses that the relationship between receiving an apology from and forgiving one's offender is a function of increased empathy for the offender and that forgiving is uniquely related to conciliatory behavior and avoidance behavior toward the offending partner.
Abstract: Forgiving is a motivational transformation that inclines people to inhibit relationship-destructive responses and to behave constructively toward someone who has behaved destructively toward them. The authors describe a model of forgiveness based on the hypothesis that people forgive others to the extent that they experience empathy for them. Two studies investigated the empathy model of forgiveness. In Study 1, the authors developed measures of empathy and forgiveness. The authors found evidence consistent with the hypotheses that (a) the relationship between receiving an apology from and forgiving one's offender is a function of increased empathy for the offender and (b) that forgiving is uniquely related to conciliatory behavior and avoidance behavior toward the offending partner. In Study 2, the authors conducted an intervention in which empathy was manipulated to examine the empathy-forgiving relationship more closely. Results generally supported the conceptualization of forgiving as a motivational phenomenon and the empathy-forgiving link.
Citations
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Journal ArticleDOI
TL;DR: In this paper, the authors examined whether victims believed that forgiveness requires interpersonal interaction between the victim and the offender and found that having an interpersonal conceptualization of forgiveness was positively related to a collectivistic worldview.

28 citations

Journal ArticleDOI
TL;DR: This paper examined the interactive effects of apology source (i.e., whether an apology is given by a chief executive officer or employee) and apology components (e.g., acknowledgment, remorse, and compensation) on forgiveness.
Abstract: This paper examines the interactive effects of apology source (i.e., whether an apology is given by a chief executive officer or employee) and apology components (i.e., acknowledgment, remorse, and compensation) on forgiveness. Results revealed a significant source by component interaction. A remorseful employee apology was more successful than a remorseful CEO apology because consumers felt more empathy for the employee. Furthermore, a compensatory CEO apology was more effective than a compensatory employee apology because CEOs could significantly affect consumer perceptions of justice. No significant differences were found between apology source and the apology component of acknowledging violated rules and norms.

28 citations

Journal ArticleDOI
TL;DR: Apology in law, particularly in civil law has become very prominent in Australia with every state and territory introducing legislation that promotes the making of apologetic statement by wrongdoers in civil proceedings as discussed by the authors.
Abstract: Apology in law, particularly in civil law has become very prominent in Australia with every state and territory introducing legislation that promotes the making of apologetic statement by wrongdoers in civil proceedings. In this article I briefly review some of the arguments that are offered in support of these provisions and then examine some of the questions that arise from them. In this regard I consider the meaning that the construct of apology has in civil justice and the assumption that an apology may avert lawsuits. I conclude by examining the conflicting arguments about the morality of protecting apologies from being admitted as evidence against defendants in civil proceedings.

28 citations


Cites background from "Interpersonal forgiving in close re..."

  • ...At a behavioural level, the results of surveys (McCullough et al., 1997; Zechmeister & Romero, 2002), vignette studies (see, e.g., Darby & Schlenker, 1982) and laboratory experiments (Ohbuchi et al., 1989; Zechmeister, et al., 2004) demonstrate that victims who received an apology refrain from…...

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  • ...…behaviour to circumstances (rather than 10 the intentional, controlled, and avoidable behaviour of the wrongdoers) experience less anger (Averill, 1983a, 1983b; Weiner, 1985) and are more likely to forgive the wrongdoer (Kremer & Stephens, 1983; McCullough et al., 1998; McCullough et al., 1997)....

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  • ...10 the intentional, controlled, and avoidable behaviour of the wrongdoers) experience less anger (Averill, 1983a, 1983b; Weiner, 1985) and are more likely to forgive the wrongdoer (Kremer & Stephens, 1983; McCullough et al., 1998; McCullough et al., 1997)....

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  • ...At a behavioural level, the results of surveys (McCullough et al., 1997; Zechmeister & Romero, 2002), vignette studies (see, e....

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Journal ArticleDOI
TL;DR: For example, the authors suggests that altruistically-motivated forgiveness is an ideal we rarely achieve, and identifies ways that God promotes altruistically motivated forgiveness, which is impossible to achieve.
Abstract: We suggest that altruistically-motivated forgiveness is an ideal we rarely achieve. In fact, we often think such forgiveness is impossible. Our contribution is to identify ways that God promotes fo...

27 citations

Journal ArticleDOI
TL;DR: The findings suggest that the partner-versus-relationship conflicts provide fertile ground for novel theorizing and empirical investigations and that relationship commitment appears to be less of a partner-promoting construct than relationship science has suggested; instead, its role seems to be focused on promoting the interests of the relationship.
Abstract: Research on close relationships has frequently contrasted one’s own interests with the interests of the partner or the relationship and has tended to view the partner’s and the relationship’s interests as inherently aligned. The present article demonstrated that relationship commitment typically causes people to support their partner’s personal interests but that this effect gets weaker to the extent that those interests misalign or even threaten the relationship. Studies 1a and 1b showed that (a) despite their strong correlation, partner-oriented and relationship-oriented concerns in goal-directed behaviors are separable and (b) relationship commitment strengthens only the link between relationship-oriented motivation and the goal pursuit (not the link between partner-oriented motivation and the goal pursuit). The remaining 7 studies zero in on circumstances in which the partner’s and the relationship’s interests are in conflict, demonstrating that (c) relationship commitment reliably increases the tendency to support the partner’s personal interests when those interests do not pose a strong threat to the relationship but that (d) this effect becomes weaker—and even reverses direction—as the relationship threat posed by the partner’s interests becomes stronger. The reduction or reversal of the positive link between relationship commitment and propartner behaviors in such situations is termed the Manhattan effect. These findings suggest that the partner-versus-relationship conflicts provide fertile ground for novel theorizing and empirical investigations and that relationship commitment appears to be less of a partner-promoting construct than relationship science has suggested; instead, its role appears to be focused on promoting the interests of the relationship.

27 citations

References
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Journal ArticleDOI
TL;DR: Two 10-item mood scales that comprise the Positive and Negative Affect Schedule (PANAS) are developed and are shown to be highly internally consistent, largely uncorrelated, and stable at appropriate levels over a 2-month time period.
Abstract: In recent studies of the structure of affect, positive and negative affect have consistently emerged as two dominant and relatively independent dimensions. A number of mood scales have been created to measure these factors; however, many existing measures are inadequate, showing low reliability or poor convergent or discriminant validity. To fill the need for reliable and valid Positive Affect and Negative Affect scales that are also brief and easy to administer, we developed two 10-item mood scales that comprise the Positive and Negative Affect Schedule (PANAS). The scales are shown to be highly internally consistent, largely uncorrelated, and stable at appropriate levels over a 2-month time period. Normative data and factorial and external evidence of convergent and discriminant validity for the scales are also presented.

34,482 citations

Journal ArticleDOI
TL;DR: A new coefficient is proposed to summarize the relative reduction in the noncentrality parameters of two nested models and two estimators of the coefficient yield new normed (CFI) and nonnormed (FI) fit indexes.
Abstract: Normed and nonnormed fit indexes are frequently used as adjuncts to chi-square statistics for evaluating the fit of a structural model A drawback of existing indexes is that they estimate no known population parameters A new coefficient is proposed to summarize the relative reduction in the noncentrality parameters of two nested models Two estimators of the coefficient yield new normed (CFI) and nonnormed (FI) fit indexes CFI avoids the underestimation of fit often noted in small samples for Bentler and Bonett's (1980) normed fit index (NFI) FI is a linear function of Bentler and Bonett's non-normed fit index (NNFI) that avoids the extreme underestimation and overestimation often found in NNFI Asymptotically, CFI, FI, NFI, and a new index developed by Bollen are equivalent measures of comparative fit, whereas NNFI measures relative fit by comparing noncentrality per degree of freedom All of the indexes are generalized to permit use of Wald and Lagrange multiplier statistics An example illustrates the behavior of these indexes under conditions of correct specification and misspecification The new fit indexes perform very well at all sample sizes

21,588 citations

Book
01 Jan 1958
TL;DR: The psychology of interpersonal relations as mentioned in this paper, The psychology in interpersonal relations, The Psychology of interpersonal relationships, کتابخانه دیجیتال و فن اطلاعات دانشگاه امام صادق(ع)
Abstract: The psychology of interpersonal relations , The psychology of interpersonal relations , کتابخانه دیجیتال و فن آوری اطلاعات دانشگاه امام صادق(ع)

15,254 citations


Additional excerpts

  • ...Social psychologists have also addressed interpersonal forgiving from time to time (Darby & Schlenker, 1982; Gahagan & Tedeschi, 1968; Heider, 1958; Horai, Lindskold, Gahagan, & Tedeschi, 1969; Weiner, Graham, Peter, & Zmuidinas, 1991)....

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Journal ArticleDOI
TL;DR: A scale of current subjective distress, related to a specific event, was based on a list of items composed of commonly reported experiences of intrusion and avoidance, and responses indicated that the scale had a useful degree of significance and homogeneity.
Abstract: Clinical, field, and experimental studies of response to potentially stressful life events give concordant findings: there is a general human tendency to undergo episodes of intrusive thinking and periods of avoidance. A scale of current subjective distress, related to a specific event, was based on a list of items composed of commonly reported experiences of intrusion and avoidance. Responses of 66 persons admitted to an outpatient clinic for the treatment of stress response syndromes indicated that the scale had a useful degree of significance and homogeneity. Empirical clusters supported the concept of subscores for intrusions and avoidance responses.

7,692 citations

Journal ArticleDOI
TL;DR: The Dyadic Adjustment Scale as discussed by the authors is a measure for assessing the quality of marriage and other similar dyads, which is designed for use with either married or unmarried cohabiting couples.
Abstract: This study reports on the development of the Dyadic Adjustment Scale, a new measure for assessing the quality of marriage and other similar dyads. The 32-item scale is designed for use with either married or unmarried cohabiting couples. Despite widespread criticisms of the concept of adjustment, the study proceeds from the pragmatic position that a new measure, which is theoretically grounded, relevant, valid, and highly reliable, is necessary since marital and dyadic adjustment continue to be researched. This factor analytic study tests a conceptual definition set forth in eariler work and suggests the existence of four empirically verified components of dyadic adjustment which can be used as subscales [dyadic satisfaction, dyadic cohesion, dyadic consensus and affectional expression]. Evidence is presented suggesting content, criterion-related, and construct validity. High scale reliability is reported. The possibility of item weighting is considered and endorsed as a potential measurement technique, but it not adopted for the present Dyadic Adjustment Scale. It is concluded that the Dyadic Adjustment Scale represents a significant improvement over other measures of marital adjustment, but a number of troublesome methodological issues remain for future research.

6,899 citations