Interpersonal forgiving in close relationships
01 Aug 1997-Journal of Personality and Social Psychology (American Psychological Association)-Vol. 73, Iss: 2, pp 321-336
TL;DR: Evidence is found consistent with the hypotheses that the relationship between receiving an apology from and forgiving one's offender is a function of increased empathy for the offender and that forgiving is uniquely related to conciliatory behavior and avoidance behavior toward the offending partner.
Abstract: Forgiving is a motivational transformation that inclines people to inhibit relationship-destructive responses and to behave constructively toward someone who has behaved destructively toward them. The authors describe a model of forgiveness based on the hypothesis that people forgive others to the extent that they experience empathy for them. Two studies investigated the empathy model of forgiveness. In Study 1, the authors developed measures of empathy and forgiveness. The authors found evidence consistent with the hypotheses that (a) the relationship between receiving an apology from and forgiving one's offender is a function of increased empathy for the offender and (b) that forgiving is uniquely related to conciliatory behavior and avoidance behavior toward the offending partner. In Study 2, the authors conducted an intervention in which empathy was manipulated to examine the empathy-forgiving relationship more closely. Results generally supported the conceptualization of forgiving as a motivational phenomenon and the empathy-forgiving link.
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TL;DR: It is concluded that some skepticism of the new "forgiveness interventions" is warranted, although serious consideration needs to be given to these interventions at appropriate times.
Abstract: A new area in psychotherapy practice and research has arisen addressing therapeutic interventions to explicitly promote forgiveness. There is wide variation in the response to this new area including enthusiastic acceptance, wary openness, and vigorous opposition. Unfortunately, these reactions are not often based on a thorough understanding of the empirical literature and result in concerns about using forgiveness interventions in therapy that may or may not be warranted. The authors identify these potential concerns, framing them as concerns about the impact on clients, concerns related to therapist skill or knowledge, and concerns about the effect on the therapy process. The authors address these concerns with a review of the relevant research on forgiveness in therapy. Based on this review, the authors conclude that some skepticism of the new "forgiveness interventions" is warranted, although serious consideration needs to be given to these interventions at appropriate times. (PsycINFO Database Record (c) 2010 APA, all rights reserved).
56 citations
TL;DR: In this article, a dyadic model of victim and perpetrator interactions following betrayals, and the effect of their interactions on betrayal resolution and relationship quality was proposed. But the model was not considered in this paper.
Abstract: The present work advances a dyadic model of victim and perpetrator interactions following betrayals, and the effect of their interactions on betrayal resolution and relationship quality. The authors propose that perpetrator amends promotes victim forgiveness and that both amends and forgiveness contribute to betrayal resolution. In Study 1, married couples discussed unresolved betrayal incidents, and their behavior was rated by partners and trained observers. In Study 2, dating individuals used interaction records to describe betrayal incidents perpetrated by themselves or the partner over a 2-week period. In Study 3, dating partners both provided retrospective descriptions of prior betrayal incidents. All studies yielded good support for model predictions, revealing parallel findings from the point of view of victims, perpetrators, and external observers.
56 citations
Cites background or result from "Interpersonal forgiving in close re..."
...The extant literature offers some support for our claims, demonstrating that apology is positively associated with forgiveness (most prior work has studied explicit apology rather than overall amends; Frantz & Bennigson, 2005; McCullough et al., 1997; McCullough et al., 1998; Mullet, Houdbine, Laumonier, & Girard, 1998; Zechmeister et al., 2004)....
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...…claims, demonstrating that apology is positively associated with forgiveness (most prior work has studied explicit apology rather than overall amends; Frantz & Bennigson, 2005; McCullough et al., 1997; McCullough et al., 1998; Mullet, Houdbine, Laumonier, & Girard, 1998; Zechmeister et al., 2004)....
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TL;DR: In this paper, the authors investigated the cross-cultural differences in conceptualizations of forgiveness, using a modified version of the Conceptualizations of Forgiveness Scale, and found that the Congolese more than the French conceived forgiveness as aimed at reconciling with the offender and extensible to people outside the offended dyad.
Abstract: The present study investigates the cross-cultural differences in conceptualizations of forgiveness, using a modified version of the Conceptualizations of Forgiveness Scale. In the Congolese (collectivistic) culture, forgiveness was expected to be mainly conceived as an “interpersonal” construct, and in the French (individualistic) culture as an “intrapersonal” process. The findings supported these views. The Congolese more than the French conceived forgiveness as aimed at reconciling with the offender and extensible to people outside the offended—offender dyad.
56 citations
TL;DR: In this paper, two studies were conducted to investigate whether legal punishment of the perpetrator reduces victims' feelings of revenge, and the results of the two studies suggest that perpetrator punishment only partially, and moreover only transitorily, satisfies victims' feeling of revenge.
Abstract: Criminal victimization often provokes strong feelings of revenge. Two studies were conducted to investigate whether legal punishment of the perpetrator reduces victims' feelings of revenge. A cross-sectional study of 174 crime victims revealed that punishment severity does not predict feelings of revenge at a time several years after the trial. A longitudinal study of 31 crime victims revealed that, for the time interval from a few weeks before the trial to a few weeks after the trial, punishment severity significantly predicts a decrease in feelings of revenge; nevertheless intraindividual and interindividual stability of these feelings was high. Taken together, results of the two studies suggest that perpetrator punishment only partially, and moreover only transitorily, satisfies victims' feelings of revenge. Therefore, satisfaction of victims' feelings of revenge cannot be taken as empirical justification for tightening of sentencing norms.
55 citations
TL;DR: In this article, the authors focus on the conditions under which customers will forgive firms for their misdeeds and propose an integrative model of customer forgiveness in the wake of service failures.
Abstract: Recent research has focused on the conditions under which customers will forgive firms for their misdeeds. Within this context, it is important to recognize that some service failures represent minor issues that occur within routine customer–firm exchange relationships, while others represent severe issues that occur within well-established customer–firm communal relationships. We propose that the construct of ‘customer forgiveness’ becomes more relevant when there is a (1) relational norm violation within a strong customer–firm relationship; (2) severe service failure; (3) failed recovery (double deviation); and (4) a belief that the firm was trying to take advantage of the customer (negative inferred firm motives). Building on these ideas, we outline an integrative model of customer forgiveness in the wake of service failures.
55 citations
References
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TL;DR: Two 10-item mood scales that comprise the Positive and Negative Affect Schedule (PANAS) are developed and are shown to be highly internally consistent, largely uncorrelated, and stable at appropriate levels over a 2-month time period.
Abstract: In recent studies of the structure of affect, positive and negative affect have consistently emerged as two dominant and relatively independent dimensions. A number of mood scales have been created to measure these factors; however, many existing measures are inadequate, showing low reliability or poor convergent or discriminant validity. To fill the need for reliable and valid Positive Affect and Negative Affect scales that are also brief and easy to administer, we developed two 10-item mood scales that comprise the Positive and Negative Affect Schedule (PANAS). The scales are shown to be highly internally consistent, largely uncorrelated, and stable at appropriate levels over a 2-month time period. Normative data and factorial and external evidence of convergent and discriminant validity for the scales are also presented.
34,482 citations
TL;DR: A new coefficient is proposed to summarize the relative reduction in the noncentrality parameters of two nested models and two estimators of the coefficient yield new normed (CFI) and nonnormed (FI) fit indexes.
Abstract: Normed and nonnormed fit indexes are frequently used as adjuncts to chi-square statistics for evaluating the fit of a structural model A drawback of existing indexes is that they estimate no known population parameters A new coefficient is proposed to summarize the relative reduction in the noncentrality parameters of two nested models Two estimators of the coefficient yield new normed (CFI) and nonnormed (FI) fit indexes CFI avoids the underestimation of fit often noted in small samples for Bentler and Bonett's (1980) normed fit index (NFI) FI is a linear function of Bentler and Bonett's non-normed fit index (NNFI) that avoids the extreme underestimation and overestimation often found in NNFI Asymptotically, CFI, FI, NFI, and a new index developed by Bollen are equivalent measures of comparative fit, whereas NNFI measures relative fit by comparing noncentrality per degree of freedom All of the indexes are generalized to permit use of Wald and Lagrange multiplier statistics An example illustrates the behavior of these indexes under conditions of correct specification and misspecification The new fit indexes perform very well at all sample sizes
21,588 citations
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01 Jan 1958TL;DR: The psychology of interpersonal relations as mentioned in this paper, The psychology in interpersonal relations, The Psychology of interpersonal relationships, کتابخانه دیجیتال و فن اطلاعات دانشگاه امام صادق(ع)
Abstract: The psychology of interpersonal relations , The psychology of interpersonal relations , کتابخانه دیجیتال و فن آوری اطلاعات دانشگاه امام صادق(ع)
15,254 citations
Additional excerpts
...Social psychologists have also addressed interpersonal forgiving from time to time (Darby & Schlenker, 1982; Gahagan & Tedeschi, 1968; Heider, 1958; Horai, Lindskold, Gahagan, & Tedeschi, 1969; Weiner, Graham, Peter, & Zmuidinas, 1991)....
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TL;DR: A scale of current subjective distress, related to a specific event, was based on a list of items composed of commonly reported experiences of intrusion and avoidance, and responses indicated that the scale had a useful degree of significance and homogeneity.
Abstract: Clinical, field, and experimental studies of response to potentially stressful life events give concordant findings: there is a general human tendency to undergo episodes of intrusive thinking and periods of avoidance. A scale of current subjective distress, related to a specific event, was based on a list of items composed of commonly reported experiences of intrusion and avoidance. Responses of 66 persons admitted to an outpatient clinic for the treatment of stress response syndromes indicated that the scale had a useful degree of significance and homogeneity. Empirical clusters supported the concept of subscores for intrusions and avoidance responses.
7,692 citations
TL;DR: The Dyadic Adjustment Scale as discussed by the authors is a measure for assessing the quality of marriage and other similar dyads, which is designed for use with either married or unmarried cohabiting couples.
Abstract: This study reports on the development of the Dyadic Adjustment Scale, a new measure for assessing the quality of marriage and other similar dyads. The 32-item scale is designed for use with either married or unmarried cohabiting couples. Despite widespread criticisms of the concept of adjustment, the study proceeds from the pragmatic position that a new measure, which is theoretically grounded, relevant, valid, and highly reliable, is necessary since marital and dyadic adjustment continue to be researched. This factor analytic study tests a conceptual definition set forth in eariler work and suggests the existence of four empirically verified components of dyadic adjustment which can be used as subscales [dyadic satisfaction, dyadic cohesion, dyadic consensus and affectional expression]. Evidence is presented suggesting content, criterion-related, and construct validity. High scale reliability is reported. The possibility of item weighting is considered and endorsed as a potential measurement technique, but it not adopted for the present Dyadic Adjustment Scale. It is concluded that the Dyadic Adjustment Scale represents a significant improvement over other measures of marital adjustment, but a number of troublesome methodological issues remain for future research.
6,899 citations