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Journal ArticleDOI

Interplay between trust, information privacy concerns and behavioural intention of users on online social networks

TL;DR: It is revealed that intention to disclose information mediates the relationship between trust in the website and the intention to interact with others, and the trust in website also plays a crucial role while determining the information privacy concerns in the OSN.
Abstract: Trust and privacy features of websites have evolved as an important concern for any businesses or interactions, particularly in online networks. The study investigates the relationship between trus...
Citations
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Journal ArticleDOI
TL;DR: Findings revealed that FC, TR and TA have a positive influence on intention to use BCSCM and regulatory support moderates the effect of FC.
Abstract: The behavioural intention to adopt Blockchain for supply chain management (BCSCM) is studied in this paper. The research framework adopted considers how Performance Expectancy (PE), Effort Expectan...

181 citations


Cites background from "Interplay between trust, informatio..."

  • ...As shown in Table 3, all the AVE values for the constructs is higher than the recommended value of 50 percent (Tan et al. 2017; Hew et al. 2019; Kumar, Kumar, and Bhasker 2018)....

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Journal ArticleDOI
TL;DR: This study explores how personality, trust, privacy concerns, and prior experiences affectCustomer experience performance perceptions and the combinations of these factors that lead to high customer experience performance.

62 citations

Journal ArticleDOI
TL;DR: Results show that two distinct groups motivated by utilitarian and social objectives respectively drive compulsive use by British students, and this finding highlights the trend of gender agnostic views of social platforms by developers.
Abstract: Positive outcomes of social networking use in both informal and non-educational settings have attracted significant research attention. These benefits include social capital formation, higher job p...

33 citations


Cites background from "Interplay between trust, informatio..."

  • ...The far-reaching implications of social media compulsive use has increasingly attracted attention from various researchers and scholars (Kumar, Kumar, and Bhasker 2018; LaRose et al. 2011; Meerkerk, Van Den Eijnden, and Garretsen 2006; Meerkerk et al. 2009; Wallace 2014)....

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Journal ArticleDOI
01 Jan 2021
Abstract: Purpose – This study examines the relationship between absorptive capacity, team culture, competitive intelligence awareness and entrepreneurial behavior with strategic flexibility and sustainable competitive advantage and further investigates the moderating influence of innovativeness on the relationship between strategic flexibility and sustainable competitive advantage in the hotel industry. Design/methodology/approach –The current study applied a quantitative research method to collect data from five-star and luxury hotel management staff in Malaysia, using questionnaire surveys. A total of 550 questionnaires were distributed, and the researcher received 457 valid questionnaires. The hypotheses were tested using the SEM (structural equation modeling) analytical technique. Findings – The salient findings of this research are (1) absorptive capacity, team culture and competitive intelligence awareness have a significant impact on strategic flexibility and sustainable competitive advantage, (2) entrepreneurial behavior has an insignificant effect on strategic flexibility and sustainable competitive advantage, (3) strategic flexibility has a significant impact on sustainable competitive advantage, (4) innovativeness actively moderates on the relationship between strategic flexibility and sustainable competitive advantage. Research limitations/implications – The study described here introduces a sustainable competitive advantage as a new and dynamic approach to explore how its outcomes or performance can be enhanced in the hotel industry. The outcomes of sustainable competitive advantage can help the long-term survival of hotels. Originality/value – The present study suggests and explains the role of sustainable competitive advantage in the hotel industry and offers new insights into the competitive hotel industry’s gaps and weaknesses.

25 citations

Journal ArticleDOI
25 Aug 2020
TL;DR: The analysis shows that personalized services, perceived enjoyment and perceived complementarity influence the perceived benefits, which in turn positively affects the personal information disclosure, which motivates the users to continuously use the services of the VA devices.
Abstract: The purpose of this research is to examine the factors affecting the willingness to disclose personal information based upon the privacy calculus framework and its relation to the continued usage of the Voice Assistant (VA) devices. The information disclosure is analyzed from a dual channel benefit/risk perspective through the calculus lens. Particularly, the joint effects of the two independent paths of benefits and risks that can induce the desire to disclose personal information, along with their various antecedents are proposed and empirically tested. Data are collected from 427 respondents using Amazon Mechanical Turk (MTurk) as the platform and analyzed using a Maximum Likelihood Structural Equation Modelling (ML-SEM) technique. The analysis shows that personalized services, perceived enjoyment and perceived complementarity influence the perceived benefits, which in turn positively affects the personal information disclosure. Perceived severity and perceived control are found to have a positive effect, while perceived trust has a negative effect on the perceived risks, respectively, which in turn is negatively associated with the personal information disclosure. Compared to the perceived risks, the effect of perceived benefits on the information disclosure is found to be stronger, which motivates the users to continuously use the services of the VA devices. This work extends the current literatures on privacy concerns to the users’ intention of disclosing their personal information by proposing and empirically testing six hypotheses as a part of the research model. Finally, the research implications are discussed, and suggestions are provided.

24 citations

References
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Journal ArticleDOI
TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
Abstract: The statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined. A drawback of the commonly applied chi square test, in addit...

56,555 citations


"Interplay between trust, informatio..." refers background in this paper

  • ...Finally, discriminant validity is also assessed to make sure that the square root of the AVE is larger than correlation coefficients (Fornell and Larcker 1981)....

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Book ChapterDOI
TL;DR: In this paper, the authors present a critique of expected utility theory as a descriptive model of decision making under risk, and develop an alternative model, called prospect theory, in which value is assigned to gains and losses rather than to final assets and in which probabilities are replaced by decision weights.
Abstract: This paper presents a critique of expected utility theory as a descriptive model of decision making under risk, and develops an alternative model, called prospect theory. Choices among risky prospects exhibit several pervasive effects that are inconsistent with the basic tenets of utility theory. In particular, people underweight outcomes that are merely probable in comparison with outcomes that are obtained with certainty. This tendency, called the certainty effect, contributes to risk aversion in choices involving sure gains and to risk seeking in choices involving sure losses. In addition, people generally discard components that are shared by all prospects under consideration. This tendency, called the isolation effect, leads to inconsistent preferences when the same choice is presented in different forms. An alternative theory of choice is developed, in which value is assigned to gains and losses rather than to final assets and in which probabilities are replaced by decision weights. The value function is normally concave for gains, commonly convex for losses, and is generally steeper for losses than for gains. Decision weights are generally lower than the corresponding probabilities, except in the range of low prob- abilities. Overweighting of low probabilities may contribute to the attractiveness of both insurance and gambling. EXPECTED UTILITY THEORY has dominated the analysis of decision making under risk. It has been generally accepted as a normative model of rational choice (24), and widely applied as a descriptive model of economic behavior, e.g. (15, 4). Thus, it is assumed that all reasonable people would wish to obey the axioms of the theory (47, 36), and that most people actually do, most of the time. The present paper describes several classes of choice problems in which preferences systematically violate the axioms of expected utility theory. In the light of these observations we argue that utility theory, as it is commonly interpreted and applied, is not an adequate descriptive model and we propose an alternative account of choice under risk. 2. CRITIQUE

35,067 citations

Journal ArticleDOI
TL;DR: In this paper, the authors provide guidance for substantive researchers on the use of structural equation modeling in practice for theory testing and development, and present a comprehensive, two-step modeling approach that employs a series of nested models and sequential chi-square difference tests.
Abstract: In this article, we provide guidance for substantive researchers on the use of structural equation modeling in practice for theory testing and development. We present a comprehensive, two-step modeling approach that employs a series of nested models and sequential chi-square difference tests. We discuss the comparative advantages of this approach over a one-step approach. Considerations in specification, assessment of fit, and respecification of measurement models using confirmatory factor analysis are reviewed. As background to the two-step approach, the distinction between exploratory and confirmatory analysis, the distinction between complementary approaches for theory testing versus predictive application, and some developments in estimation methods also are discussed.

34,720 citations

Journal ArticleDOI

27,773 citations


"Interplay between trust, informatio..." refers background or methods in this paper

  • ...The study is based on the two theories adapted from information privacy literature viz. prospect theory (Kahneman and Tversky 1979) and privacy calculus (Culnan and Armstrong 1999; Dinev et al. 2006)....

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  • ...Prospect theory refers to people’s behaviour’s while evaluating any decision regarding the utility and disutility of outcome of the decision (Kahneman and Tversky 1979)....

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  • ...In this context, the prospect theory shows the influence of negative feeling of loss is far greater than the positive feeling of win (Kahneman and Tversky 1979)....

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Journal ArticleDOI
TL;DR: In this paper, a definition of trust and a model of its antecedents and outcomes are presented, which integrate research from multiple disciplines and differentiate trust from similar constructs, and several research propositions based on the model are presented.
Abstract: Scholars in various disciplines have considered the causes, nature, and effects of trust. Prior approaches to studying trust are considered, including characteristics of the trustor, the trustee, and the role of risk. A definition of trust and a model of its antecedents and outcomes are presented, which integrate research from multiple disciplines and differentiate trust from similar constructs. Several research propositions based on the model are presented.

16,559 citations