Investigating Antecedents of Adoption Intention for Audiobook Applications
TL;DR: In this article, the authors integrated the decomposed theory of planned behavior (DTPB) with switching cost theory (SCLT) for audiobook applications, and the results showed that the DTPB can be applied to audiobook application.
Abstract: Despite the uniqueness of audiobook applications, their adoption remains a big challenge. The present study integrates the decomposed theory of planned behavior (DTPB) with switching cost theory (S...
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TL;DR: In this paper, the authors investigated the hidden linkage between CERP and attributes of sustainable organizational performance while considering the effect of variables like firm size, cloud service type, and offerings that enact as control variables while achieving sustainable performance.
Abstract: The infusion of cloud-based operations, industrial internet connectivity, additive manufacturing, and cybersecurity platforms has not only re-engineered but also revitalized modern factories (Industry 4.0). Cloud-based Enterprise Resource Planning (Cloud ERP), which is a part of the cloud operations and one of the four major pillars of Industry 4.0, helps to attain higher levels of sustainable performance. Organizations invest considerable time and money to acquire both tangible and intangible capabilities to rise as an Industry 4.0 business. A great deal of research has focused on the bifurcation of the actual characteristics of performance. This study investigates the hidden linkage between one of the significant pillars of Industry 4.0 (CERP) and attributes of sustainable organizational performance while considering the effect of variables like firm size, cloud service type, and offerings that enact as control variables while achieving sustainable performance. The proposed hypotheses were empirically examined using primary cross-sectional data. Following Dillman (2007) guidelines, 209 responses were collected from technologically driven organizations and analyzed using partial least square structure equation modelling (PLS-SEM). The results offer interesting implications to the theory and provide further guidance to managers.
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TL;DR: In this article , the authors examined the connections between service quality (SQ), service value (SV), customer satisfaction (CS), and customer loyalty (CL) within the healthcare industry and provided empirical evidence regarding the impact of different types of switching barriers, including procedural, financial and relational costs, on these relationships.
Abstract: Abstract This work examines the connections between service quality (SQ), service value (SV), customer satisfaction (CS), and customer loyalty (CL) within the healthcare industry. In addition, we seek to provide empirical evidence regarding the impact of different types of switching barriers, including procedural, financial, and relational costs, on these relationships. This is because switching costs are the key factors for maintaining and developing the relationship with the customer. The paper uses the Partial Least Squares Structural Equation Modeling (PLS-SEM) method for assessing the structure of - and examining - the valid data sample of 300 people, who have all experienced service from private healthcare in Ho Chi Minh City (HCMC), Vietnam. This paper is the first to study the three-dimensional switching costs (SC) (procedural, financial, and relational) as mediators of the CS-CL, and SV-CL relationships together in the private healthcare sector. The significant contributions of this paper include: (1) procedural, financial, and relational switching costs which have a determinant impact on customer loyalty (CL). Moreover, loyalty is also achieved through value given, and the pleasure of clients in the healthcare sector, (2) while customer satisfaction (CS) is a mediator of service value (SV) and CL, SV intervenes between the SQ and CS, (3) procedural/financial switching costs partially mediate the effects of the SV, CS, and CL relationships. Both academic contributions and managerial recommendations are provided by the results of this research in order to enrich the literature, and also to suggest that companies build stronger relationships with their customers and thus retain them.
TL;DR: In this paper , a heuristic approach is used to extract the explicit and implicit features including metadata, functional, structural, content, and contextual information, which are utilized to provide insights into the PDF table to the intended users.
TL;DR: In this paper , the authors examine how consumers perceive audiobook apps' consumption values, including functional value, social value, emotional value, epistemic value, and conditional value, which have important implications for audiobook companies, publishers and app developers.
Abstract: Audiobooks have recently become more prevalent in the publishing industry. Vietnam is a potential market for audiobook companies, and audiobook apps are soaring in popularity in this country. This study examines how consumers perceive audiobook apps’ consumption values, including functional value, social value, emotional value, epistemic value, and conditional value. Data were obtained from 1041 Vietnamese consumers using an online survey method. Results show that conditional value had the highest mean score, followed by epistemic value and emotional value. Notably, consumers hold negative perceptions of audiobook apps’ functional value, especially regarding their reliability and consistency. The findings also suggest that consumers will use audiobook apps more if there are more discounts, promotional benefits, and books available in the apps. This study is the first to explain how consumers perceive the different consumption values of audiobook apps, which have important implications for audiobook companies, publishers and app developers to promote audiobooks.
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TL;DR: Ajzen, 1985, 1987, this article reviewed the theory of planned behavior and some unresolved issues and concluded that the theory is well supported by empirical evidence and that intention to perform behaviors of different kinds can be predicted with high accuracy from attitudes toward the behavior, subjective norms, and perceived behavioral control; and these intentions, together with perceptions of behavioral control, account for considerable variance in actual behavior.
65,095 citations
TL;DR: The extent to which method biases influence behavioral research results is examined, potential sources of method biases are identified, the cognitive processes through which method bias influence responses to measures are discussed, the many different procedural and statistical techniques that can be used to control method biases is evaluated, and recommendations for how to select appropriate procedural and Statistical remedies are provided.
Abstract: Interest in the problem of method biases has a long history in the behavioral sciences. Despite this, a comprehensive summary of the potential sources of method biases and how to control for them does not exist. Therefore, the purpose of this article is to examine the extent to which method biases influence behavioral research results, identify potential sources of method biases, discuss the cognitive processes through which method biases influence responses to measures, evaluate the many different procedural and statistical techniques that can be used to control method biases, and provide recommendations for how to select appropriate procedural and statistical remedies for different types of research settings.
52,531 citations
01 Jan 1989
TL;DR: Regression analyses suggest that perceived ease of use may actually be a causal antecdent to perceived usefulness, as opposed to a parallel, direct determinant of system usage.
40,975 citations
TL;DR: In this article, the authors developed and validated new scales for two specific variables, perceived usefulness and perceived ease of use, which are hypothesized to be fundamental determinants of user acceptance.
Abstract: Valid measurement scales for predicting user acceptance of computers are in short supply. Most subjective measures used in practice are unvalidated, and their relationship to system usage is unknown. The present research develops and validates new scales for two specific variables, perceived usefulness and perceived ease of use, which are hypothesized to be fundamental determinants of user acceptance. Definitions of these two variables were used to develop scale items that were pretested for content validity and then tested for reliability and construct validity in two studies involving a total of 152 users and four application programs. The measures were refined and streamlined, resulting in two six-item scales with reliabilities of .98 for usefulness and .94 for ease of use. The scales exhibited hgih convergent, discriminant, and factorial validity. Perceived usefulness was significnatly correlated with both self-reported current usage r = .63, Study 1) and self-predicted future usage r = .85, Study 2). Perceived ease of use was also significantly correlated with current usage r = .45, Study 1) and future usage r = .59, Study 2). In both studies, usefulness had a signficnatly greater correaltion with usage behavior than did ease of use. Regression analyses suggest that perceived ease of use may actually be a causal antecdent to perceived usefulness, as opposed to a parallel, direct determinant of system usage. Implications are drawn for future research on user acceptance.
40,720 citations
TL;DR: An integrative theoretical framework to explain and to predict psychological changes achieved by different modes of treatment is presented and findings are reported from microanalyses of enactive, vicarious, and emotive mode of treatment that support the hypothesized relationship between perceived self-efficacy and behavioral changes.
Abstract: The present article presents an integrative theoretical framework to explain and to predict psychological changes achieved by different modes of treatment. This theory states that psychological procedures, whatever their form, alter the level and strength of self-efficacy. It is hypothesized that expectations of personal efficacy determine whether coping behavior will be initiated, how much effort will be expended, and how long it will be sustained in the face of obstacles and aversive experiences. Persistence in activities that are subjectively threatening but in fact relatively safe produces, through experiences of mastery, further enhancement of self-efficacy and corresponding reductions in defensive behavior. In the proposed model, expectations of personal efficacy are derived from four principal sources of information: performance accomplishments, vicarious experience, verbal persuasion, and physiological states. The more dependable the experiential sources, the greater are the changes in perceived selfefficacy. A number of factors are identified as influencing the cognitive processing of efficacy information arising from enactive, vicarious, exhortative, and emotive sources. The differential power of diverse therapeutic procedures is analyzed in terms of the postulated cognitive mechanism of operation. Findings are reported from microanalyses of enactive, vicarious, and emotive modes of treatment that support the hypothesized relationship between perceived self-efficacy and behavioral changes. Possible directions for further research are discussed.
38,007 citations