Linking Perceived Organizational Support to Organizational Trust and Commitment: Moderating Role of Psychological Capital
TL;DR: In this article, the authors acknowledge the importance of perceived organizational support in affecting workplace attitude and behaviour, but they do not consider the effect of perceived support on organizational attitudes and behaviors.
Abstract: Extant organizational behaviour (OB) literature widely acknowledges the importance of perceived organizational support (POS) in affecting workplace attitude and behaviour. However, studies that inv...
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TL;DR: Using servant leadership and social exchange theories as the theoretical frameworks, this paper proposed and tested a research model that investigates trust in organisation (TIO) as a mediator of the...
Abstract: Using servant leadership and social exchange theories as the theoretical frameworks, our study proposes and tests a research model that investigates trust in organisation (TIO) as a mediator of the...
89 citations
Cites background from "Linking Perceived Organizational Su..."
...In a study of employees in an Indian information technology company, Shukla and Rai (2015) showed a positive association between organisational trust and organisational commitment....
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...Van Dierendonck (2011) aptly discusses that there are studies reporting a high correlation between servant leadership and TIO....
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...As depicted in the model, gender, organisational tenure, and bank type were included as the control variables due to their potential significant and confounding effects (e.g. Babakus et al., 2003; Chan & Mak, 2014; Chiniara & Bentein, 2016; Shukla & Rai, 2015)....
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...This is due to the fact that they may act as statistical confounds (e.g. Babakus et al., 2003; Chan & Mak, 2014; Chiniara & Bentein, 2016; Shukla & Rai, 2015)....
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TL;DR: In this paper, a research model investigating trust in organization as a mediator of the impact of psychological capital (PsyCap) on intention to leave work early, intention to be late for work, absenteeism, and intention to miss work was proposed.
Abstract: A research model investigating trust in organization as a mediator of the impact of psychological capital (PsyCap) on intention to leave work early, intention to be late for work, absenteeism, and
66 citations
Cites background from "Linking Perceived Organizational Su..."
...Though limited, the extant literature has shown that PsyCap fosters employees’ perceptions of trust in organization (Shukla & Rai, 2015)....
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...Though not hypothesized, Shukla and Rai (2015) indicated that PsyCap depicted a strong positive association with trust in organization....
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...Specifically, PsyCap positively influences trust in organization (Shukla & Rai, 2015) and reduces employees’ absence intentions and lateness attitude (Bouzari & Karatepe, 2017; Karatepe & Karadas, 2014), while it activates their creative performance (Sweetman et al., 2011)....
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TL;DR: In this paper, the authors investigated trust in organization (TIO) as a mediator of the impact of servant leadership on job, career, and life satisfaction of flight attendants.
Abstract: Purpose
Drawing from servant leadership (SL) and social exchange theories, our study investigates trust in organization (TIO) as a mediator of the impact of SL on job, career and life satisfaction.
Design/methodology/approach
A time-lagged survey design was used to gather data from flight attendants in Turkey. Structural equation modeling was used as the main analytic tool to assess these relationships.
Findings
The relationships proposed in the authors’ study receive full support from the empirical data. Specifically, TIO is one of the immediate outcomes of SL that engenders job, career and life satisfaction at elevated levels. The results highlight the impacts of job and career satisfaction in the intermediate linkage between SL and life satisfaction.
Practical implications
Management should train managerial employees to enhance the understanding of SL, which boosts flight attendants’ TIO. Management should invest in human resources through training and empowerment. This makes flight attendants perceive that management does not violate psychological contract. Such employees develop TIO that in turn engenders higher job, career and life satisfaction. It is also important to reward servant leaders when they succeed in making flight attendants develop TIO and motivating them to have higher job performance.
Originality/value
Little is known about the consequences of SL in the extant service research. More importantly, there are still calls for research about the variables (e.g. TIO) mediating the relationship between SL and employee satisfaction outcomes.
35 citations
TL;DR: In this paper, the influence of supply chain relationships on supply chain resilience through empirically exploring the effects of trust, communication, commitment and cooperation on SC resilience and its further impact on the supply chain performance.
Abstract: The purpose of this study is to explore the influence of supply chain relationships on supply chain (SC) resilience through empirically exploring the effects of trust, communication, commitment and cooperation on SC resilience and its further impact on supply chain performance. We employed a cross-sectional survey through online mode for collecting perceptual responses from supply chain professionals. Using 155 completed responses, the study further analysed using SmartPLS to validate the proposed relationships. Findings suggest communication and cooperation as dominant enablers of SC resilience in the integrated model that explored the inter-relationships also among the proposed relational attributes. Also, SC resilience has positive performance implications. Alternate models were suggested to further explore the inter-play between communication, trust, commitment and cooperation and how the same influences the SC resilience. The study is the first to consider the inter-relationships among the relational...
27 citations
TL;DR: In this paper, a meta-analytic approach was applied to validate the proposed hypotheses and the moderating role of employee characteristics in the relationship between psychological capital and work attitudes was explored.
Abstract: The purpose of this paper is to focus on psychological capital (PsyCap) – one of the emerging topics of human resource management, by examining its antecedents and outcomes through the lens of social exchange theory.,A meta-analytic approach was applied to validate the proposed hypotheses. Altogether, 105 primary studies published between 2000 and 2018 were collected and used.,Results show that leadership styles (authentic leadership, ethical leadership, abusive leadership) and organizational support are antecedents and desirable work attitudes (job satisfaction, organizational commitment, organizational citizenship behavior) are consequences of PsyCap. Employee’s characteristics significantly moderated the relationship between PsyCap and work attitudes.,This was the first attempt to examine PsyCap in a theoretical framework with its antecedents and outcomes and furthermore, to apply a meta-analytic method. The moderating role of employee characteristics in the relationship between PsyCap and work attitudes is also explored.
25 citations
References
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TL;DR: This article seeks to make theorists and researchers aware of the importance of not using the terms moderator and mediator interchangeably by carefully elaborating the many ways in which moderators and mediators differ, and delineates the conceptual and strategic implications of making use of such distinctions with regard to a wide range of phenomena.
Abstract: In this article, we attempt to distinguish between the properties of moderator and mediator variables at a number of levels. First, we seek to make theorists and researchers aware of the importance of not using the terms moderator and mediator interchangeably by carefully elaborating, both conceptually and strategically, the many ways in which moderators and mediators differ. We then go beyond this largely pedagogical function and delineate the conceptual and strategic implications of making use of such distinctions with regard to a wide range of phenomena, including control and stress, attitudes, and personality traits. We also provide a specific compendium of analytic procedures appropriate for making the most effective use of the moderator and mediator distinction, both separately and in terms of a broader causal system that includes both moderators and mediators.
80,095 citations
TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
Abstract: The statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined. A drawback of the commonly applied chi square test, in addit...
56,555 citations
TL;DR: The extent to which method biases influence behavioral research results is examined, potential sources of method biases are identified, the cognitive processes through which method bias influence responses to measures are discussed, the many different procedural and statistical techniques that can be used to control method biases is evaluated, and recommendations for how to select appropriate procedural and Statistical remedies are provided.
Abstract: Interest in the problem of method biases has a long history in the behavioral sciences. Despite this, a comprehensive summary of the potential sources of method biases and how to control for them does not exist. Therefore, the purpose of this article is to examine the extent to which method biases influence behavioral research results, identify potential sources of method biases, discuss the cognitive processes through which method biases influence responses to measures, evaluate the many different procedural and statistical techniques that can be used to control method biases, and provide recommendations for how to select appropriate procedural and statistical remedies for different types of research settings.
52,531 citations
TL;DR: In this paper, a definition of trust and a model of its antecedents and outcomes are presented, which integrate research from multiple disciplines and differentiate trust from similar constructs, and several research propositions based on the model are presented.
Abstract: Scholars in various disciplines have considered the causes, nature, and effects of trust. Prior approaches to studying trust are considered, including characteristics of the trustor, the trustee, and the role of risk. A definition of trust and a model of its antecedents and outcomes are presented, which integrate research from multiple disciplines and differentiate trust from similar constructs. Several research propositions based on the model are presented.
16,559 citations
Book•
01 Jan 1964
TL;DR: In a seminal work as discussed by the authors, Peter M. Blau used concepts of exchange, reciprocity, imbalance, and power to examine social life and to derive the more complex processes in social structure from the simpler ones.
Abstract: In his landmark study of exchange and power in social life, Peter M. Blau contributes to an understanding of social structure by analyzing the social processes that govern the relations between individuals and groups. The basic question that Blau considers is: How does social life become organized into increasingly complex structures of associations among humans. This analysis, first published in 1964, represents a pioneering contribution to the sociological literature. Blau uses concepts of exchange, reciprocity, imbalance, and power to examine social life and to derive the more complex processes in social structure from the simpler ones. The principles of reciprocity and imbalance are used to derive such processes as power, changes in group structure; and the two major forces that govern the dynamics of complex social structures: the legitimization of organizing authority of increasing scope and the emergence of oppositions along different lines producing conflict and change.
16,278 citations