Literature Analysis on Determinant Factors and the Impact of ICT in SMEs
TL;DR: This paper analyzes the literature on determinant factors that stimulate the adoption and use of ICT and the impact on organizations, and concludes that adequate conditions favour the best ICT implementation.
About: This article is published in Procedia - Social and Behavioral Sciences.The article was published on 2012-10-24 and is currently open access. It has received 165 citations till now. The article focuses on the topics: Competitive advantage.
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TL;DR: In this paper, the authors analyze the literature on potential direct and indirect effects of ICT on SMEs performance and identify those that could determine a business success, based on systematic, logic and comparative analysis of scientific literature.
208 citations
Cites background or methods from "Literature Analysis on Determinant ..."
...Consoli (2012) summarized various indicators and suggested that ICT effects on performance could be structured and analyzed via such indicators as efficiency, effectiveness and competitiveness, innovative business and intangible benefits....
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...(Consoli, 2012; Bayo-Moriones, Billon & Lera-Lopez, 2013) Also it is important to take in mind that organizations adopting ICT have to adjust their structure, make internal changes such as personnel training, and reorganize them. Consoli (2012) analyzed scientific literature of ICT impact on companies and identified and categorized main effects into 4 groups (Fig....
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...Consoli (2012) noted that for best performances it is important to align ICT investments with internal capabilities and organizational processes....
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...(Consoli, 2012; Bayo-Moriones, Billon & Lera-Lopez, 2013) Also it is important to take in mind that organizations adopting ICT have to adjust their structure, make internal changes such as personnel training, and reorganize them....
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...Basing on logic observations of scientific literature Consoli (2012) states that the benefits/advantages of ICT depend on several variables: • the type of business, • internal changes (e.g. re-engeneering process, personnel retraining), • suppliers-customers interaction....
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TL;DR: The results highlight that perceived usefulness, perceived ease of use and compatibility positively affect impact of SMM after adoption by the SMEs.
174 citations
TL;DR: A framework that allows SMEs to assess their digital maturity level and the capabilities associated with each level to enhance digitally enabled growth is proposed, contributing to expand the research on the relationship between dynamic capabilities and digitalization.
Abstract: The purpose of this paper is to provide guidance to SMEs to sense and seize digitally enabled growth opportunities as well as start a project-based learning process to transform the organization in order to remain competitive in turbulent environments.,The proposed framework is nurtured from a dynamic capabilities approach as well as from digital transformation studies and mitigates shortcomings of existing frameworks on IT-enabled business transformation. A pilot study has also been carried out for testing the proposed framework.,The results of the pilot study show that the framework is well understood by SME owners or managers and contributes to a comprehensive perception of digitalization challenges and potentials. The overall maturity level of the 52 companies analyzed is moderate. Firms are better at “sensing” than “seizing”, that is, at identifying digitally based growth opportunities than in profiting from them. The test of the proposed framework also contributes to its further adjustment and refinement.,The developed framework is useful for owners and managers of SMEs as a self-assessment of digital maturity. It sets a baseline regarding the current position and supports coordinated initiatives for digitally enabled growth.,Few frameworks regarding digital maturity have been developed. Most of them lack a sound theoretical foundation and are less suited to the needs of SMEs. There are few studies on digitalization in SMEs and they are not focussed on capabilities development but mostly on processes (Trung Pham 2010; Blatz et al., 2018; Mittal et al., 2018). Therefore, the originality of this paper is to propose a framework that allows SMEs to assess their digital maturity level and the capabilities associated with each level to enhance digitally enabled growth, contributing to expand the research on the relationship between dynamic capabilities and digitalization (Teece, 2017).
85 citations
TL;DR: In this article, the authors empirically explored the role of e-business digital technologies in explaining the export propensity of Italian SMEs and focused on the adoption and implementation of E-business.
Abstract: The article empirically explores the role of e-business digital technologies in explaining the export propensity of Italian SMEs and focuses on the adoption and implementation of e-business...
84 citations
Cites background from "Literature Analysis on Determinant ..."
...These ranges from the inability to access financial and human resources, to rely on relevant and specific external technical skills and to understand the benefits arising from the use of DTs (Consoli 2012)....
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...…of DTs may be even greater for SMEs since they mitigate the traditional burdens to internationalisation specifically related to firm size (Cassetta, Meleo, and Pini 2016; Consoli 2012; Tseng and Johnsen 2011; Tarutė and Gatautis 2014; Fillis and Wagner 2005; Pini, Dileo, and Cassetta 2018)....
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TL;DR: The study found that relative advantages, top management support, culture, regulatory environment, owner/manager innovativeness and ICT knowledge had a significant relationship with ICT adoption among SMEs in Saudi Arabia, whereas compatibility, complexity and a competitive environment had no significant relationship.
Abstract: Small and medium enterprises (SMEs) can play an important role in the national economy of developing countries. The adoption of information and communication technology (ICT) has enabled lo...
75 citations
Cites background from "Literature Analysis on Determinant ..."
...In recent years, the adoption of ICT in small and medium enterprises (SMEs), which represent the majority of the world’s companies, has caused a revolution in their businesses (Consoli, 2012)....
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References
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Book•
01 Jan 1990
TL;DR: The Need for a New Paradigm as discussed by the authors is the need for a new paradigm for the competitive advantage of companies in global industries, as well as the dynamics of national competitive advantage.
Abstract: The Need for a New Paradigm - PART I: FOUNDATIONS - The Competitive Advantage of Firms in Global Industries - Determinants of National Competitive Advantage - The Dynamics of National Advantage - PART II: INDUSTRIES - Four Studies in National Competitive Advantage - National Competitive Advantage in Services - PART III: NATIONS - Patterns of National Competitive Advantage: The Early Postwar Winners - Emerging Nations in the 1970s and 1980s - Shifting National Advantage - The Competitive Development of National Economies - PART IV: IMPLICATIONS - Company Strategy - Government Policy - National Agendas - Epilogue - Appendices - References
22,660 citations
TL;DR: It is suggested that EDI initiators pursue promotional efforts to improve partners' perceptions of EDI benefits, provide financial and technological assistance to partners with low organizational readiness, and carefully select and enact influence strategies to reduce resistance.
Abstract: Many EDI researchers and practitioners have recognized the importance of high penetration levels for the success of EDI. Unfortunately, such penetration is partly impeded by the resistance of small companies to become EDI capable. To investigate this issue, we identify three major factors that influence the EDI adoption practices of small firms. These factors are: organizational readiness (because of the low levels of IT sophistication and resource availability of small firms), external pressures to adopt (because of the weak market positions of small firms and the network nature of the technology), and perceived benefits (because of the limited impact that IT has on small firms due to under-utilization and lack of integration). By combining the anticipated effects of these factors, we developed a framework of EDI adoption by small businesses. The applicability of this framework is empirically demonstrated using the results of seven case studies. Lastly, recommendations are made for the development of successful EDI partner expansion plans. These include the development of a long term EDI partner expansion plan from the very beginning, the individual assessment of each partner's EDI preparedness level, and the selection of appropriate influence tactics to expedite adoption by small partners. Specifically, it is suggested that EDI initiators pursue promotional efforts to improve partners' perceptions of EDI benefits, provide financial and technological assistance to partners with low organizational readiness, and carefully select and enact influence strategies to reduce resistance.
2,555 citations
TL;DR: A review of the organizational and cross-cultural IT literature is provided in order to lend insights into the understanding of the linkages between IT and culture and develops a theory of IT, values, and conflict.
Abstract: An understanding of culture is important to the study of information technologies in that culture at various levels, including national, organizational, and group, can influence the successful implementation and use of information technology. Culture also plays a role in managerial processes that may directly, or indirectly, influence IT. Culture is a challenging variable to research, in part because of the multiple divergent definitions and measures of culture. Notwithstanding, a wide body of literature has emerged that sheds light on the relationship of IT and culture. This paper sets out to provide a review of this literature in order to lend insights into our understanding of the linkages between IT and culture. We begin by conceptualizing culture and laying the groundwork for a values-based approach to the examination of IT and culture. Using this approach, we then provide a comprehensive review of the organizational and cross-cultural IT literature that conceptually links these two traditionally separate streams of research. From our analysis, we develop six themes of IT-culture research emphasizing culture's impact on IT, IT's impact on culture, and IT culture. Building upon these themes, we then develop a theory of IT, values, and conflict. Based upon the theory, we develop propositions concerning three types of cultural conflict and the results of these conflicts. Ultimately, the theory suggests that the reconciliation of these conflicts results in a reorientation of values. We conclude with the particular research challenges posed in this line of inquiry.
1,591 citations
Posted Content•
TL;DR: In this paper, the authors examined the impact of workplace practices, information technology and human capital investments on productivity and found that what is associated with higher productivity is not so much whether or not an employer adopts a particular work practice but rather how that work practice is actually implemented within the establishment.
Abstract: Using data from a unique nationally representative sample of businesses, the Educational Quality of the Workforce National Employers Survey (EQW-NES), matched with the Bureau of the Census' Longitudinal Research Database (LRD), we examine the impact of workplace practices, information technology and human capital investments on productivity. We estimate an augmented Cobb Douglas production function with both cross section and panel data covering the period of 1987-1993 using both within and GMM estimators. We find that what is associated with higher productivity is not so much whether or not an employer adopts a particular work practice but rather how that work practice is actually implemented within the establishment. We also find that those unionized establishments that have adopted what have been called new or transformed' industrial relations practices that promote joint decision making coupled with incentive based compensation have higher productivity than other similar non-union plants maintain more traditional labor management relations have lower productivity. We also find that the higher the average educational level of production workers or the greater the proportion of non-managerial workers who use computers, the higher is plant productivity.
1,337 citations
TL;DR: In this article, the authors examined the impact of workplace practices, information technology, and human capital investments on productivity and found that it is not whether an employer adopts a particular work practice but rather how that work practice is actually implemented within the establishment that is associated with higher productivity.
Abstract: Using data from a unique nationally representative sample of businesses, we examine the impact of workplace practices, information technology, and human capital investments on productivity. We estimate an augmented Cobb-Douglas production function with both cross section and panel data covering the period of 1987–1993, using both within and GMM estimators. We find that it is not whether an employer adopts a particular work practice but rather how that work practice is actually implemented within the establishment that is associated with higher productivity. Unionized establishments that have adopted human resource practices that promote joint decision making coupled with incentive-based compensation have higher productivity than other similar nonunion plants, whereas unionized businesses that maintain more traditional labor management relations have lower productivity. Finally, plant productivity is higher in businesses with more-educated workers or greater computer usage by nonmanagerial employees.
1,090 citations