Managing for political corporate social responsibility: : New challenges and directions for PCSR 2.0
Summary (3 min read)
INTRODUCTION
- In the past decade, the literature on corporate social responsibility (CSR) has taken a ‘political turn’.
- This political understanding of CSR reaches beyond the instrumental view of corporate politics expressed in the literature on corporate political activity (CPA) (Hillman et al., 2004; Lawton et 2 al., 2013).
- This scholarly discourse has proliferated in recent years.
THE SCHOLARLY DEBATE ON PCSR: MAPPING THE FIELD
- The term ‘PCSR’ brings together two essentially contested concepts.
- While some have criticized PCSR for postulating a ‘normative theory to the exclusion of descriptive theory’ (Frynas and Stephens, 2015, p. 485), the authors stress that using the attribute ‘political’ already presumes normative implications (Scherer, 2015).
- The idea of the corporation as a politicized actor was proposed as a reaction to the regulatory vacuum opening up around the activities of MNCs (Cashore and Vertinsky, 2000; Matten and Crane, 2005; Palazzo and Scherer, 2006; Scherer and Palazzo, 2007; Young, 2004).
THE POSTNATIONAL CONSTELLATION 2.0: NEW CHALLENGES AND DIRECTIONS
- The discussion on globalization, the post-Westphalian world order, and Habermas’ analysis of the postnational constellation built a central reference point for PCSR (Scherer and Palazzo, 2011).
- If the assumption holds that society is changing rapidly, it certainly continued to do since the beginning of the PCSR debate, more than one decade ago.
- The authors also should ask whether there are important aspects which might deserve more attention by PCSR scholars.
- Overall, the authors propose a number of observations that require new reflections by scholars in the business and society field in general and PCSR scholars in particular.
New nationalism and religious fundamentalism
- Since the 1990s the consequences of the fall of the Berlin Wall were discussed in two seemingly opposed narratives:.
- In the tribalization narrative, ethnic and religious identities become driving forces of democratic instability.
- This double pressure on democratic institutions has been captured by Barber’s (1992) ‘Jihad’ versus ‘McWorld’ and Kaplan’s (2000) dystopian vision of a world in which the ‘first man’ of Thomas Hobbes’ violent state of nature competes with the rich and cosmopolitan ‘last man’ of Fukuyama.
- What counts are ‘not “values” but “truths”; whereas values are ordered transitively, truths obey a binary code.’.
- Scholars in PCSR might connect to the debate on values and identities that emerges in the CSR domain in order to examine the consequences of values clashes for discourses and private governance.
New types of business organizations
- PCSR theorizes the dynamics between governments and corporations against the background of a particular ideological framework, which Djelic and Etchnanchu (2015) call the ‘null hypothesis’ of PCSR: Friedman’s neoliberal theory with its particular understanding of what markets, corporations and governments do and should do.
- Djelic and Etchanchu (2015) discuss such differences in their analysis of earlier phases of capitalism, which they label ‘paternalism’ and ‘managerial trusteeship’.
- New types of business organizations are currently discussed that have widely been neglected in PCSR discourse, but might transform the institutional order of capitalism again.
- Such companies, when being controlled by democratic governments, might be charged with 9 more political legitimacy than the shareholder-owned corporation (Detomasi, 2015).
Return of government regulation
- Mäkinen and Kasanen (2016) have recently argued in favour of a clear division of labour between governments and corporations, arguing (similar to Djelic and Etchnanchu [2015] in their historic analysis) that conflicting interests would lead private actors to abuse their participation in regulation for the promotion of their own interests.
- Since 2011, the revised version of the OECD Guidelines for Multinational Enterprises define duties with regards to potential human rights violations and impose supply chain due diligence and the creation of national contact points for treating cases of non-compliance (see Young et al., 2012 with regards to pub- 1 0 lic health issues).
- PCSR has yet to explore the dynamics of the emerging multi-level schemes and how the OECD, the EU, the UN and other intergovernmental organizations weaken or strengthen the role of national authorities in pursuing their social or environmental agendas vis-à-vis business firms (Ruggie, 2004).
- (1) Governance gaps have never been an exclusive feature of fragile states.
- Each of these environments poses different challenges on MNCs and demand different responses that have yet to be explored (Scherer et al., 2013b).
Efficiency of private governance
- With regards to governance mechanisms, it will be interesting to learn from the literature on global supply chains (Buckley and Strange, 2015; Gereffi et al., 2005).
- When managing these complex supply chains, corporations make use of various inter-firm governance models that combine elements of hierarchic, market and network governance and that have been explored in the international political economy literature (see, e.g., Gereffi and Lee, 2016; Gereffi et al., 2005).
- As Lebaron and Lister (2016) conclude in a recent study, audits might even reinforce the social and environmental problems in factories they try to solve.
- Even more so, corporations are asked to take responsibility where there is neither a direct nor indirect connection to the cause of social or environmental problems, but where corporations have the capacity and resources (e.g. knowledge, money, relations etc.) to remedy the problems.
- In parallel, new issues emerge with the current ecological crisis.
Financialization and digitalization of the economy
- PCSR has yet to take account of the growing financialization and digitalization of the economy (Davis, 2009; Zuboff, 2015).
- Yet, the obstacles are still present and compliance models are widely used in practice, often for legal reasons (McKendall et al., 2002).
- These participative forms of corporate governance may also provide a solution for compensating for the democratic deficit in the environment of the corporation, e.g. in fragile states (Parker, 2002; Scherer et al., 2013b).
- Moreover, the activities of responsible leaders or CSR managers as social entrepreneurs (Mair et al., 2012; Mair and Marti, 2006) or boundary spanning actors (Edmondson, 2004; Hsiao et al., 2012; Tushman and Scanlan, 1981) within or across organizations and their influence on PCSR have to be analysed.
THE CONTRIBUTIONS TO THIS SPECIAL ISSUE
- The articles, which the authors selected for this special issue, react to some of the above made observations.
- They show how power constrains or enables forms of justification (e.g. because powerful groups delegate the ability to justify actions).
- The paper is an excellent example of how PCSR research can unpack power relations that constrain as well as enable processes of dialogue.
- This shows how ongoing interactions between industry and NGOs can give rise to new international regulations as well as entirely new business models.
- Based on 41 months of data from the company's Twitter feed as well as in-depth interviews, the authors map out how and why the company changed the way it used social media.
CONCLUSION
- Taken together, the papers in this special issue make a number of contributions to the evolving debate about PCSR.
- They do this by providing in-depth empirical studies of a number of settings which show how PCSR dynamics play out.
- Up until recently, most people studying PCSR have tended to emphasize forms of soft power (Garsten and Jacobsson, 2013; Wilson, 2008).
- Some of the papers in this special issue show that the harder power of government legislation also plays a critical role in processes of firms becoming political actors.
- The final major contribution of the papers contained in this special issue is to extend the theoretical bases of PCSR research.
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References
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"Managing for political corporate so..." refers background in this paper
...The consequences of this dramatic event were discussed amongst philosophers, sociologists, and political scientists (among others Barber 1992; Beck, 2000; Castells, 1996–1998; Fukuyama, 1992; Giddens, 1990; Habermas, 2001; Held et al., 1999)....
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13,229 citations
"Managing for political corporate so..." refers background in this paper
...…firms assume enlarged corporate responsibilities and maintain their legitimacy by providing solutions to public issues (Palazzo and Scherer, 2006; Suchman, 1995), complying with changing societal expectations (Strand, 1983), engaging in public deliberations (Palazzo and Scherer, 2006), and by…...
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...Consequently, business firms assume enlarged corporate responsibilities and maintain their legitimacy by providing solutions to public issues (Palazzo and Scherer, 2006; Suchman, 1995), complying with changing societal expectations (Strand, 1983), engaging in public deliberations (Palazzo and Scherer, 2006), and by submitting their corporate governance to democratic control (Scherer et...
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11,533 citations
"Managing for political corporate so..." refers background in this paper
...…of theory to understand these dynamics including Gramscian concepts of hegemony (see Levy and Egan, 2003), ideas about justification borrowed from Luc Boltanski (Boltanski and Thévenot, 2006), and concepts of framing from social movement studies (see Cornelissen and Werner, 2014; Goffman, 1974)....
[...]
...In this special issue, we see researchers bringing in a range of alternative bodies of theory to understand these dynamics including Gramscian concepts of hegemony (see Levy and Egan, 2003), ideas about justification borrowed from Luc Boltanski (Boltanski and Thévenot, 2006), and concepts of framing from social movement studies (see Cornelissen and Werner, 2014; Goffman, 1974)....
[...]
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7,215 citations
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Frequently Asked Questions (10)
Q2. What are the future works mentioned in the paper "Managing for political corporate social responsibility – new challenges and directions" ?
A second major contribution is to extend evidence into non-western settings ( Dobers and Halme, 2009 ). The final major contribution of the papers contained in this special issue is to extend the theoretical bases of PCSR research. Bringing in these novel theories helps to extend the scope of existing work on PCSR.
Q3. What is the definition of public goods?
The standard definition of public goods is centred on two characteristics (Samuelson, 1954): such goods are non-rival in consumption (i.e. one person can consume a good without diminishing its availability to others) and they possess non-excludable benefits (i.e. it is impossible to exclude someone from the benefits of the good regardless of whether this person contributed to its production).
Q4. How did the authors map out the way the company used social media?
Based on 41 months of data from the company's Twitter feed as well as in-depth interviews, the authors map out how and why the company changed the way it used social media.
Q5. What is the misunderstanding in the argument?
The misunderstanding lies in the claim that PCSR would consider governmental regulation as ‘old fashioned’ (p. 7) and tries to impose private regulation as an ideal, thereby unintendedly promoting the neoliberal agenda of deregulation and further weakening the rule of law.
Q6. What is the challenge for PCSR scholars to explore?
This is an exciting challenge for PCSR scholars to explore the consequences of the digitalization of the economy and its impact on civic liberties and global governance (see, e.g., the critical works of Lanier, 2013; Richards, 2013; Zuboff, 2015).
Q7. What are the main reasons why businesses outsource?
Business firms externalize value chain activities (outsourcing) and/or relocate the production of goods and services to other countries (offshoring) (Buckley and Strange, 2015).
Q8. What was the idea of the corporation as a politicized actor?
The idea of the corporation as a politicized actor was proposed as a reaction to the regulatory vacuum opening up around the activities of MNCs (Cashore and Vertinsky, 2000; Matten and Crane, 2005; Palazzo and Scherer, 2006; Scherer and Palazzo, 2007; Young, 2004).
Q9. What is the role of the corporate perspective in the study of conflict minerals?
In their study of collective responses to mining minerals in a conflict zone in the Congo, Juliane Reinecke and Shaz Ansari (2016) follow how companies shifted from thinking about conflict minerals as an insoluable issue, which happened at a distance, to an issue which they were implicated in and should take direct responsibility for.
Q10. What is the main concern of the literature on supply chains?
With regards to governance mechanisms, it will be interesting to learn from the literature on global supply chains (Buckley and Strange, 2015; Gereffi et al., 2005).