Journal ArticleDOI
Minimizing the cost of emotional dissonance at work: a multi-sample analysis
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TLDR
In this article, the authors examined the mediation of emotional exhaustion on the emotional dissonance-turnover intention relationship and found support for the moderation effect of perceived organizational support on emotional dysphance-emotional exhaustion.Abstract:
Purpose – The present study is based on two samples from two occupational groups (one among medical representatives in pharmaceutical industry and other among frontline employees in hospitality industry). The study found support for the moderation effect of perceived organizational support (POS) on the emotional dissonance-emotional exhaustion as well as the emotional exhaustion-turnover intention relationships. In addition, the purpose of this paper is to examine the mediation of emotional exhaustion on the emotional dissonance-turnover intention relationship. The study concludes with the contributions to the literature and to the practice. Design/methodology/approach – Following the survey research method the study collected the data from two occupational groups. Findings – The study found support for the moderation effect of POS on the emotional dissonance-emotional exhaustion as well as the emotional exhaustion-turnover intention relationships. Originality/value – The study argued the negative effects...read more
Citations
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Journal ArticleDOI
Fire hazard in buildings: review, assessment and strategies for improving fire safety
TL;DR: An integrated framework for mitigation of fire hazards is proposed that encompasses both prevention and management of fire hazard, and has social implications as it addresses some of the current challenges relating to fire hazard in buildings and will enhance overall fire safety.
Journal ArticleDOI
Workaholism profiles: Associations with determinants, correlates, and outcomes
TL;DR: In this paper, the authors examined how the two dimensions of workaholism (working excessively and compulsively) combine within different profiles of workers, and found that emotional dissonance and employees' perceptions of their workplaces' psychosocial safety climate (Study 1, n = 465), as well as job demands, resources, and perfectionism (Study 2, n= 780) in the prediction of profile membership.
Dissertation
Les exigences du travail et le bien-être dans la profession infirmière : le rôle des ressources émotionnelles
TL;DR: Pohl et al. as mentioned in this paper investigated the effect of emotions on the perception of the soutien emotionnel au travail on the performance of infirmiers in hospitals.
DissertationDOI
Understanding Ambivalence as an emotional response to organisational change under New Public Management: A study of English housing associations
TL;DR: In this paper, the authors use the concept of emotional ambivalence, understood as a dynamic emotional response to change that unfolds over time, to explore the complex emotions experienced by employees and managers under New Public Management (NPM).
Journal ArticleDOI
Impact of surface acting and deep acting techniques on teachers’ organizational commitment
TL;DR: In this paper, the authors examined the relationship between surface acting (SA), deep acting (DA), and organizational commitment (OC) and found that both SA and DA have a significant negative relationship with OC.
References
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Journal ArticleDOI
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell,David F. Larcker +1 more
TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
Journal ArticleDOI
On the evaluation of structural equation models
Richard P. Bagozzi,Youjae Yi +1 more
TL;DR: In this article, structural equation models with latent variables are defined, critiqued, and illustrated, and an overall program for model evaluation is proposed based upon an interpretation of converging and diverging evidence.
Book
A primer on partial least squares structural equation modeling (PLS-SEM)
TL;DR: The Second Edition of this practical guide to partial least squares structural equation modeling is designed to be easily understood by those with limited statistical and mathematical training who want to pursue research opportunities in new ways.
Journal ArticleDOI
The measurement of experienced burnout
TL;DR: A scale designed to assess various aspects of the burnout syndrome was administered to a wide range of human services professionals as discussed by the authors, and three subscales emerged from the data analysis: emotional exhaustion, depersonalization, and personal accomplishment.
Journal ArticleDOI
Conservation of resources. A new attempt at conceptualizing stress.
TL;DR: A new stress model called the model of conservation of resources is presented, based on the supposition that people strive to retain, project, and build resources and that what is threatening to them is the potential or actual loss of these valued resources.