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Open AccessJournal Article

NPO 2.0? Exploring the Web Presence of Environmental Nonprofit Organizations in Canada

Josh Greenberg, +1 more
- 01 Jan 2009 - 
- Vol. 2, Iss: 1, pp 63-88
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TLDR
In this article, the authors examine the extent to which the online activities of environmental nonprofit organizations correspond with a "broadcast" paradigm or a two-way "dialogical" paradigm of communication.
Abstract
This paper maps the web presence of environmental nonprofit organizations (ENPOs) in Canada. It focuses upon a sample of 43 websites which were examined in April/May 2009. All of the websites belong to member organizations of the Climate Action Network-Canada, a peak ENPO with collaborative networks in the United States and Europe. Our interest is in examining the extent to which the online activities of ENPOs correspond with a ‘broadcast’ paradigm—based on the principle of one-way information flow—or a two-way ‘dialogical’ paradigm of communication. Special attention is given to addressing the use of social media technologies (Web 2.0) by these ENPOs, including Facebook, Twitter, RSS feeds and blogs. The findings interrogate the tension between instrumental and dialogical forms of communication. They also demonstrate that although there are cases of effective web-based communication by ENPOs, most are not leveraging the potential these technologies afford for constituency engagement, relationship building and conversation. The findings contribute to scholarship on nonprofit communication, environmental communication, social media and public relations.

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Journal ArticleDOI

Information, Community, and Action: How Nonprofit Organizations Use Social Media

TL;DR: In this article, the authors examine the Twitter utilization practices of the 100 largest nonprofit organizations in the United States and find that they are better at using Twitter to strategically engage their stakeholders via dialogic and community-building practices.
Journal ArticleDOI

Information, Community, and Action: How Nonprofit Organizations Use Social Media

TL;DR: Feeley et al. as mentioned in this paper examined the Twitter utilization practices of the 100 largest nonprofit organizations in the United States and found that there are three key functions of microblogging updates: information, community, and action.
Posted Content

Engaging Stakeholders Through Twitter: How Nonprofit Organizations Are Getting More Out of 140 Characters or Less

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Engaging Stakeholders through Twitter: How Nonprofit Organizations are Getting More Out of 140 Characters or Less

TL;DR: In this paper, the authors look into how 73 nonprofit organizations use Twitter to engage stakeholders not only through their tweets, but also through other various communication methods, including following behavior, hyperlinks, hashtags, public messages, retweets, and multimedia files.
Journal ArticleDOI

Tweeting Social Change: How Social Media Are Changing Nonprofit Advocacy

TL;DR: In this article, the authors investigate the use of social media by 188 501(c)(3) advocacy organizations and identify new organizational practices and forms of communication heretofore unseen in the literature.
References
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Book

The consequences of modernity

TL;DR: In this paper, the authors present a Phenomonology of modernity and post-modernity in the context of trust in abstract systems and the transformation of intimacy in the modern world.
Book

Here Comes Everybody: The Power of Organizing Without Organizations

Clay Shirky
TL;DR: Shirky as mentioned in this paper discusses how social tools support group organization and communication in an entirely new way, one that was previously impossible, by including anecdotes from users of social media sites like WordPress and Blogspot, and how they used these social media tools to achieve a purpose.
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