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Overcoming the “Ideology of Openness”: Probing the Affordances of Social Media for Organizational Knowledge Sharing

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TLDR
This study explores the ways in which the affordances of social media not only increase open communication and knowledge sharing, but also promote covert behavior, creating dialectical tensions for distributed workers that must be communicatively managed.
Abstract
This study explores the ways in which the affordances of social media not only increase open communication and knowledge sharing, but also promote covert behavior, creating dialectical tensions for distributed workers that must be communicatively managed. Drawing on a case study of the engineering division of a distributed high tech start-up, we find our participants navigate tensions in visibility-invisibility, engagement-disengagement, and sharing-control and strategically manage these tensions to preserve both openness and ambiguity. These findings highlight ways in which organizational members limit as well as share knowledge through social media, and the productive role of tensions in enabling them to attend to multiple goals.

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Journal ArticleDOI

Social Media, Knowledge Sharing, and Innovation: Toward a Theory of Communication Visibility

TL;DR: A theory of communication visibility based on a field study of the implementation of a new enterprise social networking site in a large financial services organization suggests that once invisible communication occurring between others in the organization becomes visible for third parties, those third parties could improve their metaknowledge i.e., knowledge of who knows what and who knows whom.
Journal ArticleDOI

Explicating Affordances: A Conceptual Framework for Understanding Affordances in Communication Research

TL;DR: This study aims to clarify inconsistencies regarding the term affordances by examining how affordances terminology is used in empirical research on communication and technology through an analysis of 82 communication-oriented scholarly works on affordances.
Journal ArticleDOI

The Use of Enterprise Social Network Sites for Knowledge Sharing in Distributed Organizations: The Role of Organizational Affordances

TL;DR: In this article, the potential of enterprise social network sites (ESNSs) for supporting knowledge sharing in large multinational organizations is considered. But, the authors consider their potential for support knowledge-sharing practice is limited.
Journal ArticleDOI

Social Media and Their Affordances for Organizing: A Review and Agenda for Research

TL;DR: In this article, the potential implications of social media use for organizing are discussed, and a theoretical framework based on the concept of affordances is proposed to analyze the potential benefits of using social media for organizing.
References
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Journal Article

Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory

TL;DR: (PDF) Thematic Analysis in Qualitative research | Anindita (PDF) Qualitative Research ProcessBasics of QualitativeResearch | SAGE Publications IncQualitative Research Method Summary JMEST
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