Pedagogical Evolution in the Teaching of Reference Services Enabled by the Use of 3D Immersive Virtual World Technology

TLDR: In this paper, the authors present a case study that examines the impact of a redesigned Information Sources and Services course on student learning, which applies Presence Pedagogy incorporating epistemic framing through extended role-play and the use of experienced mentors in a 3D immersive virtual environment.

Abstract: This chapter shares the development and implementation of a redesigned Information Sources and Services course and presents a case study that examines the impact of that course on student learning. The revised course applies Presence Pedagogy incorporating epistemic framing through extended role-play and the use of experienced mentors in a three-dimensional immersive virtual environment. Also examined are: changes in students’ comfort level while playing the role of reference librarian, their technology skills and confidence, similarities and dissimilarities between the game role and an imagined real-life role, students’ comfort level with the presence of a mentor, and their incorporating mentor suggestions. Nita J. Matzen Appalachian State University, USA Kim Becnel Appalachian State University, USA Geraldine Purpur Appalachian State University, USA