Posted Content•
Performance management in the public sector
TL;DR: In this article, the authors propose an incentive system for higher education in the French context to increase internal efficiency, social and economic impact of higher education system and to reinforce international attractiveness of public education institutions.
Abstract: Education supply in universities of most European countries has for the last ten years become a strategic matter. At present, French universities consider education supply as an investment. But they do not utilize all incentive mechanisms in order to drive their strategies. At the beginning of the year 2006, the public sector reform will tend to impose performance measurements of research and educational activities, in order to improve organizational efficiency. The aim of this reform in the French context is to provide driving elements to increase internal efficiency, social and economic impact of higher education system and to reinforce international attractiveness of public education institutions. The substitution of resources management by result management involves an agent's performance responsibility measurement. Evaluation becomes a central factor and is articulated with incentives system. The weakening of the property right system drives project bearers to maximize their utility instead of their incomes. In such a context, the understanding of individual strategies permits to understand constraints of management within universities, and to take into account the impact of stakeholders who take part in the value generation process. The major risk is to constraint the utility function of projects bearers by increasing their burden and their motivation. The result could be the limitation of the number of projects, and as well, the decreasing of university investments.
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01 Jan 2017
TL;DR: Market reforms have quite notably been used as a solution to increase the quality of public services and efficiency since the 1990s as discussed by the authors, and Sweden has also introduced marketisation in the field of elderly care.
Abstract: Market reforms have quite notably been used as a solution to increase the quality of public services and efficiency since the 1990s. Sweden has also introduced marketisation in the field of elderly ...
22 citations
01 Jan 2019
TL;DR: The study affects social change by informing the Department of Health and Human Services, health care organizations and public health administrators of various strategies that can be used to improve internal organizational practices performance outcomes.
Abstract: An Analysis of Employee Motivation After Metamorphose, Conglomerated Public Health Care Systems by Aleta Marie Lymon MPA, Marist College, 2013 BS, Empire State College, 2010 Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy Public Policy and Administration Walden University February 2019 Abstract A global epidemic of metamorphosed, conglomerated health care systems changed the face of public health care organizations. The problem is, public health care organizations merge into new systems, but the culture for each merged organization has not beenA global epidemic of metamorphosed, conglomerated health care systems changed the face of public health care organizations. The problem is, public health care organizations merge into new systems, but the culture for each merged organization has not been formed under the new system. Public administrators, health care workers and the Department of Health and Human Services are affected when there are issues in health care behavioral practices and performance outcomes. Research found that employee motivation is hard to achieve when there are issues within the internal structure of a new system. Using Herzberg’s motivation-hygiene and Tajfel and Turner’s social identity theories as the foundation, the purpose of this correlational study was to examine the statistical relationship between growth opportunities, organizational culture, monetary compensation and employee motivation. Secondary data were used from a sample of 3,033 health care workers from 2 English hospitals in the United Kingdom. The data were examined using Point-Biserial Correlation Coefficient model statistical t test. The study’s results concluded that growth opportunities, organizational culture, and monetary compensation significantly correlate with employee motivation. Recommendations included implementing systematic changes to the internal organizational structure by identifying and developing effective strategies to improve internal organizational practices and performance outcomes. Further research is needed for demographic comparisons. The study affects social change by informing the Department of Health and Human Services, health care organizations and public health administrators of various strategies that can be used to improve internal organizational practices performance outcomes. An Analysis of Employee Motivation After Metamorphose, Conglomerated Public Health Care Systems by
17 citations
Cites background or result from "Performance management in the publi..."
...Knies, E., Boselie, P., Gould-Williams, J., & Vandenabeele, W. (2017)....
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...Knies et al ‘s (2017) results align with Van Dooren et al. (2015) in the ways that are consistent with Knies et al. (2017) and Rua and Correia’s (2017) argument that in order for organizations to survive, they must have the ability to respond to the needs in the practices and outcomes of public health care systems....
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...Underlying organization identification in shaping identification during a significant organizational change can produce self-enhancement and continue to 33 influence identification when measured by attractiveness of perceived external prestige and organizational identity during the merger (Elstak, Bhatt, Van Riel, Pratt, & Berens, 2015)....
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...Retrieved from https://scholarworks.waldenu.edu/dissertations/3091/ 101 Elstak, M., Bhatt, M., Van Riel, C., Pratt, M., & Berens, G. (2015)....
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...Likewise, Van Dooren et al. (2015) found that performance management plays a pivotal role in public policy and reform initiatives....
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01 Jan 2018
TL;DR: In this paper, a qualitative overview of changes in social investment in housing in eight RE-InVEST EU-jurisdictions: Belgium, England and Scotland (in Great Britain), Ireland, Italy, Portugal, Romania and the Netherlands.
Abstract: This report provides a qualitative overview of changes in social investment in housing in eight RE-InVEST EU-jurisdictions: Belgium, England and Scotland (in Great Britain), Ireland, Italy, Portugal, Romania and the Netherlands. Each country study analyses existing market regulations in relation to the human rights and capabilities in the basic service sector, which is the focus in this report: housing services. Whether the recent developments impacting on housing services as capability can be considered a social (dis)investment in capabilities and human rights is of key concern. Human rights are considered as a cluster of rights; the right to decent housing implying the right to sufficient quality housing: including the following dimensions: decent technical and comfort, decent access to local services and work, decent legal dimension. Each cluster of rights will be associated with a different price/rent. Holding household income constant, implies different impacts on housing affordability.
17 citations
Cites background or methods from "Performance management in the publi..."
...Privatisation, as a wider trend, can be related to ‘the principle of decentralisation; e.g., the strengthening of private property and the freedoms that go with it’ (Höpfner et al., 2014: 7; Boelhouwer & Van der Heijden, 1992; Haffner, 2018a; Haffner & Elsinga, 2015; Haffner et al., 2009, 2018b....
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...Focusing on problem signalling, thereby, along with the mechanisms at work, how they can be improved, etc. will be helpful (Van Dooren et al., 2010)....
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...(Boelhouwer & Van der Heijden, 1992; Haffner et al., 2009, 2014a, c; Elsinga & Van Bortel, 2011)....
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...This would imply that a ‘normal’ public policy management cycle (Van Dooren et al., 2010) should include all actors concerned and start with the individuals concerned....
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...Van den Nieuwenhof and Chert (2018) call for better statistics on homelessness, as well as the formulation of a national housing strategy allowing a government agency to provide rental homes for the disadvantaged households....
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Dissertation•
01 Jan 2016
TL;DR: Based on the situational crisis communication theory (SCCT), the authors developed a mediation model by integrating crisis responsibility, charismatic leadership communication and organizational credibility in the SCCT theoretical framework, and nine hypotheses are tested using Structural Equation Modeling (SEM) with the data obtained from a sample of 368 employees of two selected public organizations in Malaysia.
Abstract: Based on the situational crisis communication theory (SCCT), this study focuses on the preventable crisis type and its impact on organizational reputation. Even though the SCCT
has been widely used in crisis communication research, the theory still has its own limitations in explaining factors that could potentially affect the reputation of an organization. This study develops a mediation model by integrating crisis responsibility, charismatic leadership communication and organizational credibility in the SCCT theoretical framework. The main objective of this study is to determine the mediating effect
of charismatic leadership communication and organizational credibility in the relationship
between crisis responsibility and perceived organizational reputation. Based on the mediation model, nine hypotheses are tested using Structural Equation Modeling (SEM) with the data obtained from a sample of 368 employees of two selected public
organizations in Malaysia. Research findings confirm positive and significant relationships
between all constructs in this study. The tested mediation model also indicates that the dynamic mechanisms of charismatic leadership communication and organizational credibility partially mediated the relationship between crisis responsibility and perceived organizational reputation during a crisis. These findings validate the proposed model in this study. Empirically, the mediated model established can serve as an instructive guide
for both public organizations and corporate leaders in managing crises and reputations. This study contributes to further establishing the SCCT and posits key attributes in the organizational reputation processes. A practical implication of the findings suggests that a leader should engage in charismatic leadership communication and strengthen organizational credibility to mitigate the impact of a crisis on organizational reputation. As a conclusion, the findings have placed the dynamic mechanism of the research constructs at the forefront of managing organizational reputation.
16 citations
01 Jan 2020
TL;DR: In this article, the authors used qualitative interviews with local officials and experts in order to reveal the main aspects and expectations/critics of performance management and governance in the Curonian Spit National Park in Lithuania.
Abstract: Bottom-up performance management, which is common in the countries with an old democracy, seems to be a challenge in Lithuania (a country with a young democracy) due to its strictly hierarchical governing and planning system. The situation of a national park on the Curonian Spit, which is also a UNESCO protected area, is most complicated in regards to performance management and governance. Problems related to developing (from one side) and protection (from the other) led to discussions among the state and local politicians, administrators and stakeholders on the possibility of steering the area with a special law. The approach of comparative analysis of similar territories worldwide revealed that the unique context of each protected area requires individual solutions, but not the application of special laws. However, managing the performance of the Curonian Spit seems to be a challenge for local actors. The approach of qualitative interviews was used with local officials and experts in order to reveal the main aspects and expectations/critics of performance management and governance. Findings provided that the success of performance management in protected areas of countries of young democracy largely depends on the network flattening and real involvement of locals and indigenous people in public governance.
15 citations
References
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Posted Content•
TL;DR: The authors surveys research on corporate governance, with special attention to the importance of legal protection of investors and of ownership concentration in corporate governance systems around the world, and presents a survey of the literature.
Abstract: This paper surveys research on corporate governance, with special attention to the importance of legal protection of investors and of ownership concentration in corporate governance systems around the world.
13,489 citations
"Performance management in the publi..." refers background in this paper
...15 Contrary to this, Shleifer and Vishny (1997) define corporate governance as a means for capital providers to safeguard their investment....
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Posted Content•
TL;DR: In this paper, the authors present a set of reprint articles for which IEEE does not hold copyright. Full text is not available on IEEE Xplore for these articles, but full text can be found on the Internet Archive.
Abstract: This publication contains reprint articles for which IEEE does not hold copyright. Full text is not available on IEEE Xplore for these articles.
8,513 citations
Book•
01 Nov 1996
TL;DR: In this paper, the authors present an analytical framework for the theory of enterprise ownership and the costs of contracting, benefits and costs of Employee Ownership for different types of enterprises.
Abstract: Preface Introduction PART 1: A Theory of Enterprise Ownership 1. An Analytic Framework 2. The Costs of Contracting 3. The Costs of Ownership PART 2: Producer-Owned Enterprise 4. Invertor-Owned Firms 5. The Benefits and Costs of Employee Ownership 6. Governing Employee-Owned Firms 7. Agricultural and Other Producer Cooperatives PART 3: Customer-Owned Enterprise 8. Retail, Wholesale, and Supply Firms 9. Utilities 10. Clubs and Other Associative Organizations 11. Housing PART 4: Nonprofit and Mutual Enterprise 12. Nonprofit Firms 13. Banks 14. Insurance Companies Conclusion Notes Sources Index
1,991 citations
"Performance management in the publi..." refers background in this paper
...Hansmann (1998) qualifies these services as associative (a student would thus not choose only one university compared to the offer of education, but also compared to his personal courses and with the social experiment that the university can offer to him)....
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TL;DR: The concept of "wicked problems" has attracted increasing focus in policy research, but the implications for public organizations have received less attention as mentioned in this paper. But the main organizational and cognitive dimensions emerging from the research literature on wicked problems.
Abstract: The concept of “wicked problems” has attracted increasing focus in policy research, but the implications for public organizations have received less attention. This article examines the main organizational and cognitive dimensions emerging from the research literature on wicked problems. We identify several recent approaches to addressing problem complexity and stakeholder divergence based on the literatures on systems thinking, collaboration and coordination, and the adaptive leadership roles of public leaders and managers. We raise some challenges for public management in some key functional areas of government—strategy making, organizational design, people management, and performance measurement. We argue that provisional solutions can be developed, despite the difficulties of reforming governance processes to address wicked problems more effectively.
1,204 citations
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TL;DR: The Resourceful, Evaluative, Maximizing Model (REMM) as mentioned in this paper is one of the most widely used models of human behavior, along with other alternative models, such as the Psychological (or Hierarchy of Needs) Model, Sociological (or Social Victim) Model and the Political (or Perfect Agent) Model.
Abstract: Understanding human behavior is fundamental to understanding how organizations function, whether they are profit-making firms, non-profit enterprises, or government agencies. Much disagreement among managers, scientists, policy makers, and citizens arises from substantial differences in the way we think about human nature—about their strengths, frailties, intelligence, ignorance, honesty, selfishness, and generosity. In this paper we discuss five alternative models of human behavior that are commonly used (though usually implicitly). They are the Resourceful, Evaluative, Maximizing Model (REMM), Economic (or Money Maximizing) Model, Psychological (or Hierarchy of Needs) Model, Sociological (or Social Victim) Model, and the Political (or Perfect Agent) Model. We argue that REMM best describes the systematically rational part of human behavior. It serves as the foundation for the agency model of financial, organizational, and governance structure of firms. The growing body of social science research on human behavior has a common message: Whether they are politicians, managers, academics, professionals, philanthropists, or factory workers, individuals are resourceful, evaluative maximizers. They respond creatively to the opportunities the environment presents, and they work to loosen constraints that prevent them from doing what they wish. They care about not only money, but about almost everything—respect, honor, power, love, and the welfare of others. The challenge for our society, and for all organizations in it, is to establish rules of the game that tap and direct human energy in ways that increase rather than reduce the effective use of our scarce resources.
542 citations