Q2. What is the purpose of this service?
The provision of this service involves the scheduling of hospital’s specialized staff, and the definition of visiting routes to patients.
Personnel scheduling: A literature review
Jorne Van den Bergh,Jorne Van den Bergh,Jeroen Belien,Jeroen Belien,Philippe De Bruecker,Philippe De Bruecker,Erik Demeulemeester,Liesje De Boeck,Liesje De Boeck +8 more
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TLDR
This paper presents a review of the literature on personnel scheduling problems and discusses the classification methods in former review papers, and evaluates the literature in the many fields that are related to either the problem setting or the technical features.About:
This article is published in European Journal of Operational Research.The article was published on 2013-05-01 and is currently open access. It has received 706 citations till now.read more
Citations
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Workforce Planning Incorporating Skills: State of the Art
TL;DR: A review and classification of the literature regarding workforce planning problems incorporating skills to present a combination of technical and managerial knowledge to encourage the production of more realistic and useful solution techniques.
Journal ArticleDOI
Workforce planning incorporating skills: State of the art
TL;DR: A review and classification of the literature regarding workforce planning problems incorporating skills is presented in this paper, where the authors present a combination of technical and managerial knowledge to encourage the production of more realistic and useful solution techniques.
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A bi-objective home care scheduling problem: Analyzing the trade-off between costs and client inconvenience
TL;DR: A metaheuristic algorithm, embedding a large neighborhood search heuristic in a multi-directional local search framework, is proposed to solve the home care routing and scheduling problem as a bi-objective problem.
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Retail store operations: Literature review and research directions
TL;DR: A number of research gaps are identified and several opportunities for advancing retail expertise in the operations management community are proposed by discussing the limitations present in these papers.
Journal ArticleDOI
Staffing and scheduling under nonstationary demand for service: A literature review
TL;DR: This paper provides a state-of-the-art literature review on staffing and scheduling approaches that account for nonstationary demand and develops recommendations for further research.
References
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Book
Scheduling: Theory, Algorithms, and Systems
TL;DR: Scheduling will serve as an essential reference for professionals working on scheduling problems in manufacturing and computing environments and Graduate students in operations management, operations research, industrial engineering and computer science will find the book to be an accessible and invaluable resource.
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Staff scheduling and rostering: A review of applications, methods and models
TL;DR: A review of staff scheduling and rostering, an area that has become increasingly important as business becomes more service oriented and cost conscious in a global environment, and the models and algorithms that have been reported in the literature for their solution.
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Operating room planning and scheduling: A literature review
TL;DR: A diversified and detailed overview of recent operational research on operating room planning and scheduling is obtained that facilitates the identification of manuscripts related to the reader's specific interests.
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The State of the Art of Nurse Rostering
TL;DR: This review discusses nurse rostering within the global personnel scheduling problem in healthcare and critically evaluates solution approaches which span the interdisciplinary spectrum from operations research techniques to artificial intelligence methods.
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The Modern Call Center: A Multi-Disciplinary Perspective on Operations Management Research
TL;DR: A survey of the recent literature on call center operations management can be found in this article, where the authors identify a handful of broad themes for future investigation while also pointing out several very specific research opportunities.