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Book ChapterDOI

Perspective Approach Towards Business Intelligence Framework in Healthcare

TL;DR: This paper attempts to illustrate the BI approaches incorporated with data mining techniques appropriate in the healthcare domain to overcome the issues and challenges more efficiently.
Abstract: Healthcare is highly complex industry driven by knowledge with rising cost and increasing demands for healthcare quality services. Healthcare providers are forced to focus on care quality while minimizing the cost through better healthcare resource management. However the abundant data from different sources such as clinical processes, business processes, and operational processes, causing remarkable issues and challenges are not resolved, through traditional technologies. Thus the Healthcare providers in effort to improve care quality and reduce cost are turning towards advanced and flexible IT-enabled business strategies. This paper attempts to illustrate the BI approaches incorporated with data mining techniques appropriate in the healthcare domain to overcome the issues and challenges more efficiently. Here emphasis is given on the main BI healthcare processes, benefits of using BI strategies in terms of efficiency, care quality and patient satisfaction.
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Book
15 Apr 2007

1,007 citations

Journal Article
TL;DR: This article discusses data mining and its applications within healthcare in major areas such as the evaluation of treatment effectiveness, management of healthcare, customer relationship management, and the detection of fraud and abuse.
Abstract: Data mining has been used intensively and extensively by many organizations. In healthcare, data mining is becoming increasingly popular, if not increasingly essential. Data mining applications can greatly benefit all parties involved in the healthcare industry. For example, data mining can help healthcare insurers detect fraud and abuse, healthcare organizations make customer relationship management decisions, physicians identify effective treatments and best practices, and patients receive better and more affordable healthcare services. The huge amounts of data generated by healthcare transactions are too complex and voluminous to be processed and analyzed by traditional methods. Data mining provides the methodology and technology to transform these mounds of data into useful information for decision making. This article explores data mining applications in healthcare. In particular, it discusses data mining and its applications within healthcare in major areas such as the evaluation of treatment effectiveness, management of healthcare, customer relationship management, and the detection of fraud and abuse. It also gives an illustrative example of a healthcare data mining application involving the identification of risk factors associated with the onset of diabetes. Finally, the article highlights the limitations of data mining and discusses some future directions.

624 citations

Journal ArticleDOI
TL;DR: Though there are several possible BI targets, it is important to understand how they differ in terms of strategic vision, level of sponsorship, required resources, impact on people and processes, and benefits.
Abstract: Business intelligence (BI) is an umbrella term that is commonly used to describe the technologies, applications, and processes for gathering, storing, accessing, and analyzing data to help users make better decisions. For BI-based firms, BI is a prerequisite for competing in the marketplace. Though there are several possible BI targets, it is important to understand how they differ in terms of strategic vision, level of sponsorship, required resources, impact on people and processes, and benefits. Some companies like Harrah’s Entertainment, Continental Airlines, Norfolk Southern, and Blue Cross and Blue Shield of North Carolina are exemplars of BI best practices. Despite the progress made with BI, there are still many opportunities for academic research.

325 citations

Journal ArticleDOI
TL;DR: Taking the BI systems specifics into consideration, the authors present a suggested methodology of the systems creation and implementation in organisations and present objectives and tasks that are realised while building and implementing BI.
Abstract: The article aims at describing processes of building Business Intelligence (BI) systems. Taking the BI systems specifics into consideration, the authors present a suggested methodology of the systems creation and implementation in organisations. The considerations are focused on objectives and functional areas of the BI in organisations. Hence, in this context the approach to be used while building and implementing the BI involves two major stages that are of interactive nature, i.e. BI creation and BI "consumption". A large part of the article is devoted to presenting objectives and tasks that are realised while building and implementing BI.

173 citations

Proceedings ArticleDOI
04 Jan 2011
TL;DR: This work develops and evaluates a theoretical model of impact-oriented BI maturity that integrates BI deployment, BI usage, individual impact, and organizational performance and can be used as a theoretical foundation for future research.
Abstract: In order to identify and explore the strengths and weaknesses of business intelligence (BI) initiatives, managers in charge need to assess the maturity of their BI efforts. For this, a wide range of maturity models has been developed, but these models often focus on technical details and do not address the potential value proposition of BI. Based on an extensive literature review and an empirical study, we develop and evaluate a theoretical model of impact-oriented BI maturity. Building on established IS theories, the model integrates BI deployment, BI usage, individual impact, and organizational performance. This conceptualization helps to refocus the topic of BI maturity to business needs and can be used as a theoretical foundation for future research.

109 citations