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Journal ArticleDOI

Preventing human error at an approved training organization using Dirty Dozen

TL;DR: Dirty Dozen is known to be the simplest technique to measure human error, it is significantly appropriate to be applied as this experiment’s variable, especially for students who are still studying and have no industrial working experiences.
Abstract: Following a recently-submitted review on a few human factor identification models (interpretations of Professor Edwards’ SHELL Model, Boeing’s Maintenance Error Decision Aid (MEDA), Professor Reason’s Swiss Cheese Model, and Dupont’s Dirty Dozen), researchers have unanimously agreed on choosing the Dirty Dozen model for this quantitative study before its official implementation in hangars and workshops at Universiti Kuala Lumpur – Malaysian Institute of Aviation Technology (UniKL MIAT). This study measures the levels of awareness and effectiveness of UniKL MIAT’s current human factor safety practices. A specifically-tailored, comprehensive, Dirty Dozen checklist is produced and distributed as survey questionnaire to 120 UniKL MIAT’s students. Data from all 48 questions related to all 12 domains of Dirty Dozen are analyzed. The results shows that out of all 12 domains, six (Lack of communication, Lack of teamwork, Norm, Pressure, Lack of attention, Stress) are marked with “Agreed” and the other half (Complacency, Lack of knowledge, Lack of resources, Distraction, Lack of authority, Exhaustion) are marked as “Not Sure” in terms of awareness and effectiveness of their current human factor’s safety practices. These results will be reviewed by the top management of the university to take preventive actions and improvements for future human factor safety implementations. As Dirty Dozen is known to be the simplest technique to measure human error, it is significantly appropriate to be applied as this experiment’s variable, especially for students who are still studying and have no industrial working experiences.

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Citations
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Journal ArticleDOI
21 Oct 2020
TL;DR: In this paper, the presence of human factors in aviation maintenance remains a critical area of research given the safety implications of human error, and the role of decision-making is often overlooked.
Abstract: The presence of human factors in aviation remains a critical area of research given the safety implications of human error. Understanding what specific factors contribute to human error allows managers and operators to take steps to mitigate these hazards. Several methods have been tested in the cockpit and cabin crew environments, but less attention has been given to the aviation maintenance sector, despite the prevalence of accidents resulting from human error. With the introduction of AC-172A, the FAA validated the need for additional research and training on the role of human factors in aviation maintenance errors. However, a key component in this process is often overlooked--the role of decision-making. In aviation maintenance, the environment can change rapidly. Technicians must react and adjust their behavior, and their decision-making abilities, accordingly. Human factors such as fatigue, pressure, and distractions can interrupt cognitive processes and judgment, and in turn, decision-making. As technicians adapt to these environmental challenges, strategies must be in place to facilitate optimal decision-making. Recommendations for addressing the presence of human factors in aviation maintenance and the resulting impact on the decision-making process include taking both a proactive and reactive approach to human error identification. Proactively screening for individuals who are too risk-averse or too comfortable with taking risks can help hiring managers employ the right personnel equipped to make appropriate decisions in high consequence industries, such as aviation. Additionally, by encouraging and reviewing hazard reports, steps can be taken to mitigate human error factors in the future. Anonymous hazard reporting tools such as the REPAIRER allow maintenance managers to leverage existing (and FAA-required) safety management systems (SMS) by including a human factors analysis.

4 citations

Journal ArticleDOI
01 Jul 2021
TL;DR: In this paper, the authors examined the case of Turkish Eskisehir Technical University (ESTU) ATO, an outstanding organization, which provides superior services to trainees.
Abstract: Approved training organizations (ATOs) have a significant role in the aviation industry. Τhese organizations should efficiently handle a high level of risk, implementing an efficient risk management system, in line with the adoption of a supportive organizational structure. These two concepts are related and their appropriate implementation can lead to the operation’s optimization in specific ATO. The examination of this relationship consists of the main objective of the current study. International and national regulations influence ATO's operation in a high degree. The study examined the case of Turkish Eskisehir’s Technical University (ESTU) ATO, an outstanding organization, which provides superior services to trainees. All the School employees participated in the current study (n = 18). In-depth interviews, access to relevant documents and one-day workshops were conducted focusing on the examined issues. Significant and useful outcomes were generated. A risk framework that indicates how the ESTU ATO handles the risk and an organizational structure with specific positions and duties were proposed, and the linkage of both concepts facilitates the efficient handling of risk. The current study contributes to aviation business management, strategy literature and the ATO efficient operation.

3 citations

Journal ArticleDOI
TL;DR: In this article, the authors analyzed the regional economic potentials in the development of superior markets of a nation and determined the selection of one of the district's superior products, which can be used as leverage in stimulating regions for development.
Abstract: Purpose of Study: One important aspect in regional development planning is to grow regional economies. It is expected to be a leverage and and attract other sectors to move and grow well. To develop the local economy, there are several things to be used as basis for regional development. The present aims to analyze the regional economic potentials in the development of superior markets of a nation. Methodology: Exploratory research method is used in the present study to obtain more in-depth results that can be developed according to the outcomes of the analysis. It has been carried out by determining the selection of one of the district's superior products. By using the endogenous development strategy paradigm and integrating endowment factors with human resources capabilities, the development and growth of Bondowoso Regency will be more directed, clear, measurable and targeted. In an effort to realize the development of new economic growth centers in undeveloped areas, determining superior products is very important. Furthermore, by encouraging the development of the specific potential of underdeveloped regions, it is expected to be able to encourage and accelerate economic growth and improve community welfare. so that this builds a new center for economic growth. In general, the flagship program of each district is used as leverage in stimulating regions for development. Notably, there are six parameters left behind. These include the community economy, human resources, infrastructure (infrastructure), local financial capacity (fiscal gap), accessibility, and regional characteristics. It is expected that poverty alleviation and unemployment reduction can be achieved through an increase in the local financial capacity through optimization of the potential of local products. The development of district superior product programs in growth node will be beneficial in encouraging the economic growth of the community. Main Findings: The results of this study shortlisted some superior agricultural products in the regency with a corn LQ value of 3.86, 4.28 rice; chili 2.37; and cassava 3.92. The coconut plantation 1.89; betel 1.59 and sugar cane 3.31. For the livestock sector, the LQ of Cattle was 3.91; Goat 3.02 and free-range chicken 2.98. From the results of the discussion and in-depth analysis, the flagship products of Bondowoso district were rice, sugar cane, cattle and corn. Implications/Applications: The present research is expected to establish local products that represent regional superior commodities and can be produced to improve the economy of the community. Such development will also provide job opportunities for the local communities and reduce the rate of poverty. Furthermore, it provides avenues for channeling government funding in terms of aid to provide an impetus for stimulating growth and jobs.

2 citations


Cites background from "Preventing human error at an approv..."

  • ...…conformity with the aspirations of the community, the potential for commodity development, contribution to the local economy, labor absorption, market opportunities, uniqueness and cost constraints , technology, and institutions, and overlay analysis is carried out (Abdul Samad et al., 2018)....

    [...]

01 Apr 2019
TL;DR: In this paper, a survey was given to workers of a company in Subang area to identify factors that will cause slip and lapse and to reduce the maintenance error made by workers.
Abstract: 708 Published By: Blue Eyes Intelligence Engineering & Sciences Publication Retrieval Number: F61560486S19\19©BEIESP Abstract: The purpose of the project is to identify factor that will cause slip and lapse and to reduce the maintenance error made by workers in slip and lapse. The project will be in quantitative and the instrument used is a survey that will be evaluated for the needs of human error identification in the base maintenance. The survey will be given to the workers of a company in Subang area. The data collected from the survey will be calculated using the SPSS to test the reliability of the question.

1 citations


Cites background from "Preventing human error at an approv..."

  • ...More specific guidelines or SOPs can be generated to address the possibilities of slip and lapse during research undertakings as UniKL MIAT is currently progressing from their recent researches [4-33] with the current ones....

    [...]

Proceedings ArticleDOI
01 Oct 2022
TL;DR: In this article , the authors evaluated the practicality of online assessments that had been implemented post-haste to assess an Aviation English course for aircraft maintenance undergraduates in ipped classrooms and indicated that while there were certainly a number of issues that can be quickly improvised in the near future, the whole implementation was deitely a success.
Abstract: : The COVID-19 pandemic has severely affected the livelihood of many ever since its first detection nearly a year ago. Up until now, almost every domain of societal norms has been drastically impacted—particularly education. Many people immediately opted for Internet-based apps and programs within their capabilities and financial means to cope with the learning progress for themselves and the people around them. Learning institutions and teaching staffs worldwide quickly adopted these technologies and later adapted everything within online contexts. From there, extensive changes had been made to cope with the teaching/learning issues caused by the global pandemic. By utilizing an adapted questionnaire, this study discussed and evaluated the practicality of online assessments that had been implemented posthaste to assess an Aviation English course for aircraft maintenance undergraduates in flipped classrooms. The discussion findings indicated that while there were certainly a number of issues that can be quickly improvised in the near future, the whole implementation was definitely a success—especially with the ongoing limitations experienced by both educators and students.

1 citations

References
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Journal ArticleDOI
TL;DR: A review of human error models and selected error management approaches, and their applications in a road transport context is presented in this article, where it is argued that advances in the area, in terms of theoretical and methodological development and validation, are still to be made, and that applications of the error management methods discussed are required to enable such advances.

85 citations

Journal ArticleDOI
TL;DR: In this paper, a statistical analysis of a sample of 58 helicopter maintenance-induced safety occurrences is conducted to study helicopter accidents and incidents' survivability and the severity distribution of such occurrences.

43 citations

Proceedings ArticleDOI
01 Dec 2009
TL;DR: In this article, the authors developed a quantitative and objective method to analyze and evaluate human factors in aviation maintenance process and concluded that Noise & vibration, Professional ethics & responsibility, Safety information sharing and Completeness of software & document took the four largest weights to the four first-level indices respectively.
Abstract: This paper aimed to develop a quantitative and objective method to analyze and evaluate human factors in aviation maintenance process. Firstly a detailed classification and causing analysis on human errors in aviation maintenance was carried out basing on SHEL and Reason Model; then an integrated evaluation solution was proposed out by using fuzzy and AHP method together. Then the solution was applied into practice for an evaluation case. Finally it concluded that Noise & vibration, Professional ethics & responsibility, Safety information sharing and Completeness of software & document took the four largest weights to the four first-level indices respectively. This comprehensive evaluation method was expected to be using in practice and provide effective support to prevent human errors and improve safety in maintenance organizations.

12 citations

Journal ArticleDOI
TL;DR: In this article, the authors provide an overview of what international aircraft accident investigation practices could teach fatal occupational accident (FOA) investigators and argue that greater emphasis needs to be placed on the independence of FOA investigations and that this will help move the emphasis of recommendations from the worker level to the workplace and community system level.

10 citations

Journal ArticleDOI
01 Dec 2017
TL;DR: In this article, the strengths and weaknesses of Kuala Lumpur International Airport (KUL) against its competitors in Southeast Asia countries are evaluated. But, the analysis is limited to three countries: Singapore, Suvarnabhumi International Airport and Soekarno-Hatta International Airport.
Abstract: This paper is aimed to determine the strengths and weaknesses of Kuala Lumpur International Airport (KUL) against its competitors in Southeast Asia countries. Due to the geographical and market relevance issues, several airport hubs around KUL are chosen for comparison: Changi International Airport (SIN), Suvarnabhumi International Airport (BKK) and Soekarno-Hatta International Airport (CGK). Strengths, weaknesses, opportunities and threats (SWOT) analysis is used to evaluate the comparative situation between the airports in relation to changing industry and market environment. The study discovers some competitive edges for KUL. Nonetheless, the airport still has to be improved to face future challenges and it is under imminent threat of new aircraft technology.

9 citations

Trending Questions (1)
How are human factors involved in the dirty dozen?

Human factors are involved in the Dirty Dozen through identifying common errors in aircraft maintenance tasks, aiming to reduce human errors and enhance safety practices in aviation environments.