Promoting Relationship Learning
01 Jan 2005-
TL;DR: In this paper, the authors develop a theory of how management can develop and promote the learning capabilities of targeted customer-supplier relationships, which suggests that a supplier and a customer can improve their joint learning activities by facilitating information exchange, developing common learning arenas, and updating their behavior accordingly.
Abstract: The authors develop a theory of how management can develop and promote the learning capabilities of targeted customer-supplier relationships. The theory suggests that a supplier and a customer can improve their joint learning activities by facilitating information exchange, developing common learning arenas, and updating their behavior accordingly. The authors suggest that learning within a customer-supplier relationship cannot be mandated by either organization, but rather learning depends on both parties’ willingness to cooperate in joint learning activities. Management can promote relationship learning by cultivating a collaborative culture, formulating specific objectives for joint learning activities, and developing relational trust. However, as relational trust develops, the effectiveness of learning is reduced as a result of “hidden costs” of trust. The authors use data from 315 dyads to test the theory empirically, and they find that the learning capability of a relationship has a strong,...
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TL;DR: In this paper, a new form of social contract is outlined, capable in her view of providing security and a fuller home life for the ordinary men and women of Great Britain within the framework of our democratic constitution, and without destroying or even greatly altering the present organization of industry, finance, and the machinery of government.
Abstract: Abstract“SOMETHING to Look Forward To” is the title of an ingenious pamphlet by Lady Rhys Williams in which a new form of social contract is outlined, capable in her view of providing security and a fuller home life for the ordinary men and women of Great Britain “within the framework of our democratic constitution, and without destroying or even greatly altering the present organization of industry, finance, and the machinery of Government”, She does not agree with those who maintain that economic security for the worker is only possible subject to the nationalization of the chief sources of production. If it can be proved that, under private enterprise and the profit motive, the system which has prevailed and made Great Britain relatively rich in the past, it is possible to preserve liberty and to banish want, then it would be unwise, argues Lady Williams, to scrap this old system and substitute a new one which at best is bound to be a gamble. She offers such a proof and supports it with statistics. While it is possible to check her arithmetic-one error may be noted in the total under A(4) on p. 40- the fundamental figures on which her estimates of cost are based are given in the form of averages and it is not clear how these have been determined.
238 citations
27 Mar 2019
TL;DR: The book as mentioned in this paper extends the discussion on human dignity to its practical applications, maps out strategic approaches for responding to turbulent markets, and drills moral skills for taming current turbulent markets.
Abstract: The ebook edition of this title is Open Access, thanks to Knowledge Unlatched funding, and freely available to read online. The book extends the discussion on human dignity to its practical applications, maps out strategic approaches for responding to turbulent markets, and drills moral skills for taming current turbulent markets.
33 citations
Dissertation•
01 Jan 2011
TL;DR: In this paper, the authors present the XV chapter of their book, "Voxel XV Chapter 7.1.1" and discuss the relationship between the authorship of authorship.
Abstract: ............................................................................................................ XV Chapter
27 citations
Cites background from "Promoting Relationship Learning"
...…attitudes increase social interactions among employees overtime (Floyd and Lane, 2000; De Clercq and Sapienza, 2006) that support exchange knowledge among employees(Gold et al., 2001; Droge et al., 2003; Seines and Sallis, 2003; Lin and Lee, 2005; Sivadas and Glazer, 2006; Chen and Huang, 2007)....
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...Some scholars define trust as ―the perceived ability and willingness of the other party to behave in ways that consider the interest of both parties in the relationship‖ (Seines and Sallis, 2003:84)....
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TL;DR: In this paper , the authors conducted semi-structured interviews with 18 informants who have had at least three years of project experience with blockchain-enabled exchanges to investigate how blockchain technology provides trust and what makes the data in a blockchain "tamperproof" and "immutable".
Abstract: Abstract Prior research typically positions blockchain technology as enabling a trustless exchange environment without specifically investigating how blockchain technology provides trust and what makes the data in a blockchain “tamperproof” and “immutable.” This article serves to address these research gaps by conducting semi-structured interviews with 18 informants who have had at least three years of project experience with blockchain-enabled exchanges. Our findings uncover three unique aspects of blockchain that enable trust in exchange vs. a traditional exchange: (1) trust in exchange actors: mathematics and cryptography vs. human guardians within institutions, (2) trust in exchange actions: information transparency enabling tamperproof and immutable data vs. information asymmetry, and (3) trust in exchange assets: digital vs. manual escrows for verifying ownership of valuable goods. This research is vital for marketing scholars and practitioners who seek to understand the rise of threats to trust regarding online advertising, customer trust, privacy, and digital rights.
25 citations
Dissertation•
01 Jan 2020
TL;DR: In this paper, the socio-psychological dynamics of learning capability and learning processes of a dyadic supply chain, arguing that they depend on certain enabling characteristics, are explored and a framework of the dynamics of supply chain learning at the dyadic level is developed.
Abstract: Today’s dynamic and complex supply chain contexts require supply chain actors to continuously learn. Hence, this research explores the fundamentals of effective supply chain learning, which presents in the extant literature as an opaque black box. The study explores the socio-psychological dynamics of learning capability and learning processes of a dyadic supply chain, arguing that they depend on certain enabling characteristics. The study also contributes to a comprehensive theory of supply chain learning by establishing the nature of the linkages between the elements of supply chain learning, thereby bridging the various gaps between micro-and macro-perspectives. By highlighting the significance of the enabling factors, it also theorizes the dynamics of supply chain learning. Also, the relationship between enabling characteristics and the individual, individual-group, group-organizational, and organizational levels of supply chain learning is shown to be strongest when certain contextual factors are present.
In analyzing the phenomena, the study uses a constructivist paradigm and an interpretative philosophical base. It also adopts organizational learning theory and a relational view as fundamental theoretical perspectives. A multiple case study methodology is used when collecting the data.
This research makes valuable original contributions in the field of supply chain learning. The theoretical contributions extend organizational learning theories to the dyadic supply chain context by developing a more comprehensive and practical perspective of 'supply chain learning' that also demonstrates the crucial role of certain enabling characteristics. This research also develops a framework of the dynamics of supply chain learning at the dyadic level from the perspectives of the supplier and the manufacturing firm. This study will help decision makers to better understand how to manage their supply chain dynamics and enhance their learning processes and capabilities.
Using a multilevel lens to study the supply chain learning phenomenon, the framework presented in this study opens the way for understanding the critical role of value creation and behavioral enabling characteristics in supply chain learning. Overall, the study emphasizes the importance of applying behavioral approaches in future explorations of supply chain learning phenomena. However, further theoretical development is required, both to enhance the validity and reliability of the findings and ultimately to provide a successful and sustainable theory of supply chain learning.
19 citations
Cites background from "Promoting Relationship Learning"
...Interpretation also happens in formal planning meetings and informal organizations, via information sharing forums, board meetings, management meetings and task-force teams (Selnes & Sallis, 2003)....
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...Several studies consider joint learning as a joint activity between the supplier and the customer executed by facilitating information exchange, developing common learning arenas and uploading behavior accordingly (Selnes & Sallis, 2003; Huikkola, Ylimaki, & Kohtamaki, 2013)....
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...Fourthly, relationship learning as a joint activity in which the two parties strive to create more value together, focusing on relation-specific behaviors (Selnes & Sallis, 2003)....
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...Some researchers argue that institutionalized learning is included in physical artifacts, such as documents, rules, procedures and systems of the dyad partners (Selnes & Sallis, 2003)....
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...…and inter-organizational drivers of supply chain learning, intraorganizational facilitators comprise of high learning intent (Yoo et al., 2016), open culture (Seckman et al., 2002), greater internal complexity (Selnes & Sallis, 2003) and top management support (Manuj et al., 2013)....
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References
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