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Qualitative Data Analysis: An Expanded Sourcebook

TL;DR: This book presents a step-by-step guide to making the research results presented in reports, slideshows, posters, and data visualizations more interesting, and describes how coding initiates qualitative data analysis.
Abstract: Matthew B. Miles, Qualitative Data Analysis A Methods Sourcebook, Third Edition. The Third Edition of Miles & Huberman's classic research methods text is updated and streamlined by Johnny Saldana, author of The Coding Manual for Qualitative Researchers. Several of the data display strategies from previous editions are now presented in re-envisioned and reorganized formats to enhance reader accessibility and comprehension. The Third Edition's presentation of the fundamentals of research design and data management is followed by five distinct methods of analysis: exploring, describing, ordering, explaining, and predicting. Miles and Huberman's original research studies are profiled and accompanied with new examples from Saldana's recent qualitative work. The book's most celebrated chapter, "Drawing and Verifying Conclusions," is retained and revised, and the chapter on report writing has been greatly expanded, and is now called "Writing About Qualitative Research." Comprehensive and authoritative, Qualitative Data Analysis has been elegantly revised for a new generation of qualitative researchers. Johnny Saldana, The Coding Manual for Qualitative Researchers, Second Edition. The Second Edition of Johnny Saldana's international bestseller provides an in-depth guide to the multiple approaches available for coding qualitative data. Fully up-to-date, it includes new chapters, more coding techniques and an additional glossary. Clear, practical and authoritative, the book: describes how coding initiates qualitative data analysis; demonstrates the writing of analytic memos; discusses available analytic software; suggests how best to use the book for particular studies. In total, 32 coding methods are profiled that can be applied to a range of research genres from grounded theory to phenomenology to narrative inquiry. For each approach, Saldana discusses the method's origins, a description of the method, practical applications, and a clearly illustrated example with analytic follow-up. A unique and invaluable reference for students, teachers, and practitioners of qualitative inquiry, this book is essential reading across the social sciences. Stephanie D. H. Evergreen, Presenting Data Effectively Communicating Your Findings for Maximum Impact. This is a step-by-step guide to making the research results presented in reports, slideshows, posters, and data visualizations more interesting. Written in an easy, accessible manner, Presenting Data Effectively provides guiding principles for designing data presentations so that they are more likely to be heard, remembered, and used. The guidance in the book stems from the author's extensive study of research reporting, a solid review of the literature in graphic design and related fields, and the input of a panel of graphic design experts. Those concepts are then translated into language relevant to students, researchers, evaluators, and non-profit workers - anyone in a position to have to report on data to an outside audience. The book guides the reader through design choices related to four primary areas: graphics, type, color, and arrangement. As a result, readers can present data more effectively, with the clarity and professionalism that best represents their work.
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Journal ArticleDOI
TL;DR: In this article, an ethnographic study of commercialized climbing expeditions on Everest provides significant evidence that participants negotiate and manage various marketplace tensions within an individual performance ideology, such as boundaries, conflicts, competition, and positional struggles at the interpersonal level.
Abstract: Researchers have analyzed various forms of extraordinary consumption experiences, using Victor Turner’s conceptualization of antistructure with a particular focus on their rather romantic and communal aspects. While such a focus contributed greatly to our understanding of these experiences, it also resulted in overlooking much of their individuated characteristics such as boundaries, conflicts, competition, and positional struggles at the interpersonal level. This ethnographic study of commercialized climbing expeditions on Everest provides significant evidence that participants negotiate and manage various marketplace tensions within an individual performance ideology. Our study challenges quixotic use of Turner’s antistructure-structure dichotomy and extends it such that extraordinary experiences, when bought in the marketplace, can be very individualistic and competitive as opposed to being conducive to feelings of community and liminal camaraderie.

220 citations

Journal ArticleDOI
TL;DR: In this paper, the authors examined the motives for employee silence and found that six dimensions of silence motives (ineffectual, relational, defensive, diffident, disengaged, and deviant) emerged from the data, which can be reliably measured and provide incremental value for understanding and assessing employee silence.
Abstract: Summary In four studies, I examine the motives for employee silence. In Study 1, I examine open-ended survey responses to determine the nature and scope of silence motives. Study 2 develops measures of these motives and explores their factor structure. Study 3 refines the measures and provides confirmatory evidence of factor structure. Study 4 examines relationships between the new measures and related factors (employee voice, psychological safety, neuroticism, extraversion). Results indicate that six dimensions of silence motives (ineffectual, relational, defensive, diffident, disengaged, and deviant) emerged from the data, which can be reliably measured and provide incremental value for understanding and assessing employee silence. Copyright © 2012 John Wiley & Sons, Ltd.

219 citations


Cites methods from "Qualitative Data Analysis: An Expan..."

  • ...I conducted content coding of responses using standard practices for qualitative data analysis (Miles & Huberman, 1994)....

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Journal ArticleDOI
TL;DR: This article examined the role of transcription in qualitative inquiry and the epistemological assumptions upon which it rests, the multiple purposes it serves, and the issue of trustworthiness, or quality.
Abstract: Although transcription is an integral process in the qualitative analysis of language data, and is widely employed in social research, theoretical issues surrounding transcription and their methodological implications have received relatively little attention In this paper, the role of transcription in qualitative inquiry is problematized In particular, this paper examines the nature of transcription, the epistemological assumptions upon which it rests, the multiple purposes it serves, and the issue of trustworthiness, or quality

219 citations


Cites background from "Qualitative Data Analysis: An Expan..."

  • ...Many of the same issues that have been raised about truth warrants, or criteria for determining quality or evaluating rigour in qualitative research more generally (Kvale 1996, Lincoln 1995, Miles and Huberman 1994, Sandelowski 1986, Temple 1998) also apply to the process of transcription....

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  • ...Most qualitative analysis employs language as data (Miles and Huberman 1994), and the usual first step in making spoken language manageable is to transcribe it as written text....

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  • ...Clarity of purpose Clarity of purpose is helpful for the transcription process, just as it is for other aspects of qualitative analysis (Miles and Huberman 1994)....

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Journal Article
TL;DR: The potential of the project to provide students with opportunities to exercise their capacities as autonomous learners within a structured language learning context is described.
Abstract: This paper reports on t he syllabus design and implementation of an English for Science and Technology (EST) course at an English-medium university in Hong Kong. The course combined elements of project-based learning and a “pedagogy for multiliteracies” (New London Group, 1996) to produce a strong learner autonomy focus. A major component of the course was a student-centered digital video project, in which students created and shared a multimodal scientific documentary. A range of new technologies and Web 2.0 platforms (including YouTube and Edublogs) were integrated into the project process in order to create a technologically rich learning environment. The design of this structured technological learning environment was informed by existing case studies of students’ autonomous language learning in unstructured online spaces. In this paper, we draw on students’ accounts (from questionnaires, focus group interviews, and Weblog comments) to evaluate the digital video project and associated technological environment. In particular, we describe the potential of the project to provide students with opportunities to exercise their capacities as autonomous learners within a structured language learning context.

219 citations


Cites background from "Qualitative Data Analysis: An Expan..."

  • ...Such intense and prolonged engagement is characteristic of a rigorous design in qualitative interpretive research (Miles & Huberman, 1994, p. 6)....

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Journal ArticleDOI
TL;DR: In this article, the authors provide insights into the role of engagement platforms (EPs), physical or virtual customer touch points where actors exchange resources and co-create value, and identify if, how and to what extent configurations of EPs may enhance resource exchange.
Abstract: Purpose – Understanding the role and implications of information and communication technology (ICT) in service is the key research priority for service science and the management of service quality. The purpose of this paper is to address this priority by providing insights into the role of “engagement platforms” (EPs), physical or virtual customer touch points where actors exchange resources and co-create value. Despite an emerging body of literature that emphasizes the fit between engagement and technology-enabled service contexts, EPs remain ill-defined. Specifically, little is known about the particular types of EPs, their characteristics, and implications for the performance of service ecosystems and managing service quality. Design/methodology/approach – By drawing on two illustrative case studies, the authors investigate and theorize about the characteristics and dynamics of EPs in virtual/physical contexts, and identify if, how and to what extent configurations of EPs may enhance resource exchange...

219 citations


Cites background or methods from "Qualitative Data Analysis: An Expan..."

  • ...205), we explicitly state that, despite the fact that we followed best-practices outlined in the relevant literature (i.e. Eisenhardt, 1989; Miles and Huberman, 1994; Siggelkov, 2007), imperfect observations of the reality under investigation may have occurred during data collection and analysis....

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  • ...(2005), we rely on two illustrative case-studies for our inquiry (Eisenhardt, 1989; Miles and Huberman, 1994)....

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