Book•
Qualitative research & evaluation methods
01 Jan 2002-Iss: 1
TL;DR: In this paper, conceptual issues and themes on qualitative research and evaluaton methods including: qualitative data, triangulated inquiry, qualitative inquiry, constructivism, constructionism, complexity (chaos) theory, qualitative designs and data collection, fieldwork strategies, interviewing, tape-recording, ethical issues, analysis, interpretation and reporting, observations vs. perceived impacts and utilisation-focused evaluation reporting.
Abstract: This book explains clearly conceptual issues and themes on qualitative research and evaluaton methods including: qualitative data, triangulated inquiry, qualitative inquiry, constructivism, constructionism, Complexity (chaos) theory, qualitative designs and data collection, fieldwork strategies, interviewing, tape-recording, ethical issues, analysis, interpretation and reporting, observations vs. perceived impacts and utilisation-focused evaluation reporting.
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TL;DR: In this paper, a longitudinal intervention study was carried out in a part of the Danish elderly care sector that was implementing teamwork, and the authors used a combination of quantitative and qualitative research methods to isolate the impact of manager training on the success of the teamwork intervention.
Abstract: The introduction of team-working often has positive effects on team members but places significant new demands on managers. Unfortunately, little research has examined whether the impact of the intervention may be enhanced by providing managers with training during the change process. To test this possibility we carried out a longitudinal intervention study (with a ‘no training’ comparison group) in a part of the Danish elderly care sector that was implementing teamwork. Kirkpatrick’s (1998) training evaluation model was used to examine the effects of training team managers in issues such as teamwork, transformational leadership and change management on the outcomes of team implementation. We used a combination of quantitative and qualitative research methods to isolate the impact of manager training on the success of the teamwork intervention. The results identified some significant, but modest, incremental positive effects that could be attributed to the manager training. The results also showed that si...
60 citations
Cites methods from "Qualitative research & evaluation m..."
...The data from these interviews was analyzed using template analysis (Patton, 2002)....
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TL;DR: The authors investigated how tacit knowledge was used by expert and novice principals during problem-solving situations through the use of a phenomenological, qualitative approach, novice principals were compared with expert principals as both went about their daily tasks of school leadership.
Abstract: This study investigated how tacit knowledge was used by expert and novice principals during problem-solving situations Through the use of a phenomenological, qualitative approach, novice principals were compared with expert principals as both went about their daily tasks of school leadership Results of the study contribute to the research on effective leadership and offer implications for leadership training models Results suggest that experience may not be the most critical factor in expertise
60 citations
TL;DR: This article explored brand community markers in the context of newly established sport teams and found managers generally considered group experience, history and heritage, ritual/traditions and physical facility to be important, but they failed to implement and apply these mechanisms to an overall marketing strategy.
Abstract: In this study we explored brand community markers in the context of newly established sport teams. We examined whether managers of new sports teams utilize group experience, organizational history, ritual/traditions and physical facility in their branding strategies. A case study approach was used; featuring both interviews with managers of three newly established New Zealand professional sports teams and direct observations of games. The findings revealed managers generally considered group experience, history and heritage, ritual/traditions and physical facility to be important, but they failed to implement and apply these mechanisms to an overall marketing strategy. Evidence of the four mechanisms was only apparent on an infrequent and fragmented basis. Promotion of these antecedents was largely absent from the team's branding strategies. This is the first study to extend the study of brand communities from successful and established brands to new organizations and explored how the different m...
60 citations
Cites background from "Qualitative research & evaluation m..."
...The underlying objective of undertaking case study research is to obtain rich data and depth of understanding (O’Leary, 2005), with analysis focusing on organizing data by specific individual cases with the target of indepth study and comparison (Patton, 2002)....
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TL;DR: Translating the intent of medication reconciliation into effective practice requires acknowledgment of the involved professionals' diverse perspectives on the independent, joint, and overlapping functions of medication management as well as recognizing the limitations of technology.
Abstract: Background Medication reconciliation has been at the forefront of national patient safety efforts for nearly a decade, yet health care institutions remain challenged with implementation. Objectives The objective of this article was to report an analysis of a qualitative study of the experiences of physicians, nurses, and pharmacists with medication management practices, specifically focusing on the practice of medication reconciliation. Methods This study used focus groups in a qualitative approach to explore participant perceptions about interprofessional communication and adverse drug events. Three focus groups were conducted at each of 3 Veterans Administration hospitals, 1 each for physicians (13), nurses (19), and pharmacists (16). The analysis for this article focused on specific discussions about medication reconciliation. Results Two primary thematic questions emerged from the discussion about medication reconciliation: What does medication reconciliation really mean? Who is actually responsible for the process? Participants from each profession had differing perspectives about the purpose and processes of medication reconciliation. Perceived responsibilities appeared to be influenced by their distinct views regarding the meaning and purpose of medication reconciliation. The pharmacist role emerged as a critical role to assure medication safety. Conclusions Translating the intent of medication reconciliation into effective practice requires acknowledgment of the involved professionals' diverse perspectives on the independent, joint, and overlapping functions of medication management as well as recognizing the limitations of technology.
60 citations
TL;DR: In this article, the authors used a participatory action research approach in a university hospital where a major organisational transformation is taking place and revealed the existence of paradoxes between the executives and the Project Management Office regarding the PMO performance and showed how these paradoxes evolved over time.
60 citations