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Proceedings ArticleDOI

Role of Social Computing in the Implementation of a Knowledge City Portal

TL;DR: The importance of social computing and a promising role it could play in the implementation of Web-based Knowledge City Portal are highlighted and a collection of academic and practitioner papers/articles related to social computing, web portal, knowledge city and related areas are analyzed and critiqued.
Abstract: Knowledge Cities fall under a new area of academic research entitled Knowledge-Based Development (KBD), which brings together research in urban development and urban studies and planning with knowledge management and intellectual capital. The purpose of this paper is to highlight the importance of social computing and a promising role it could play in the implementation of Web-based Knowledge City Portal. A collection of academic and practitioner papers/articles related to social computing, web portal, knowledge city and related areas are analyzed and critiqued. Four critical dimensions namely Accessibility, Affordability, Usability, and Functionality are identified and analyzed to form a conceptual implementation model for a Web-based Knowledge City Portal.
Citations
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Journal ArticleDOI
TL;DR: CACM is really essential reading for students, it keeps tabs on the latest in computer science and is a valuable asset for us students, who tend to delve deep into a particular area of CS and forget everything that is happening around us.
Abstract: Communications of the ACM (CACM for short, not the best sounding acronym around) is the ACM’s flagship magazine. Started in 1957, CACM is handy for keeping up to date on current research being carried out across all topics of computer science and realworld applications. CACM has had an illustrious past with many influential pieces of work and debates started within its pages. These include Hoare’s presentation of the Quicksort algorithm; Rivest, Shamir and Adleman’s description of the first publickey cryptosystem RSA; and Dijkstra’s famous letter against the use of GOTO. In addition to the print edition, which is released monthly, there is a fantastic website (http://cacm.acm. org/) that showcases not only the most recent edition but all previous CACM articles as well, readable online as well as downloadable as a PDF. In addition, the website lets you browse for articles by subject, a handy feature if you want to focus on a particular topic. CACM is really essential reading. Pretty much guaranteed to contain content that is interesting to anyone, it keeps tabs on the latest in computer science. It is a valuable asset for us students, who tend to delve deep into a particular area of CS and forget everything that is happening around us. — Daniel Gooch U ndergraduate research is like a box of chocolates: You never know what kind of project you will get. That being said, there are still a few things you should know to get the most out of the experience.

856 citations

Journal ArticleDOI
TL;DR: Whether using WEB 2.0 concepts and tools can yield better assimilation of knowledge management in organizations can be investigated in order to learn.
Abstract: Purpose – The purpose of this paper is to provide an understanding of the WEB 2.0 phenomenon and its implications on knowledge management; thus, in order to learn whether using WEB 2.0 concepts and tools can yield better assimilation of knowledge management in organizations.

421 citations

Journal Article
TL;DR: This paper aims to achieve a critical analysis of the social, political and cultural implications of the communication modalities emerged in the information society.
Abstract: 1. Apply the communication theory in order to: analyze their own social environments public opinion and mass culture phenomena; understand and explain the reality in where they live; value the theoretical approach on communication. 2. Elementally determine mass communication methods and research techniques, practice them, and derive their social implications. 3. Differentiate and relate multiple perspectives on mass communication theory, from the traditional approaches to the ones emerged in the network society. 4. Estimate the market as a core player in the development and expansion of mass communication and culture. 5. Achieve a critical analysis of the social, political and cultural implications of the communication modalities emerged in the information society.

235 citations

Journal ArticleDOI
TL;DR: This conceptual article frames indicators which are able to mark the degree of “informativeness” of a city and tries to explain why certain cities master the transition to informational cities and others (lagging to relative insignificance) do not.
Abstract: Informational cities are prototypical cities of the knowledge society. If they are informational world cities, they are new centers of power. According to Manuel Castells (1989), in those cities space of flows (flows of money, power, and information) tend to override space of places. Information and communication technology infrastructures, cognitive infrastructures (as groundwork of knowledge cities and creative cities), and city-level knowledge management are of great importance. Digital libraries provide access to the global explicit knowledge. The informational city consists of creative clusters and spaces for personal contacts to stimulate sharing of implicit information. In such cities, we can observe job polarization in favor of well-trained employees. The corporate structure of informational cities is made up of financial services, knowledge-intensive high-tech industrial enterprises, companies of the information economy, and further creative and knowledge-intensive service enterprises. Weak location factors are facilities for culture, recreational activities, and consumption. Political willingness to create an informational city and e-governance activities are crucial aspects for the development of such cities. This conceptual article frames indicators which are able to mark the degree of “informativeness” of a city. Finally, based upon findings of network economy, we try to explain why certain cities master the transition to informational cities and others (lagging to relative insignificance) do not. The article connects findings of information science and of urbanistics and urban planning. © 2011 Wiley Periodicals, Inc.

105 citations

Book ChapterDOI
07 Dec 2010
TL;DR: An education-oriented people to people association network, a short term as "E-PAN", is proposed to enhance education resource management and provide more personalized educational services.
Abstract: With the analysis on education management in the existing system, we conclude that the resource silo and the lack of resource standards are the major problems faced with the development of e-education. Therefore an education-oriented people to people association network, a short term as "E-PAN", is proposed to enhance education resource management and provide more personalized educational services. On the other hand, the E-PAN shows the main features of user agent and user modeling, which enable the pairing of resource providers and resource receivers to establish the learning activities. The E-PAN layered architecture and basic elements are described in detail, and several application scenarios are presented in the following.

1 citations


Cites background from "Role of Social Computing in the Imp..."

  • ...The papers [8][ 9 ][10] give several collaborative applications for the further research and development....

    [...]

References
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Journal ArticleDOI
TL;DR: In this article, the authors describe the results of a critical incident study based on more than 800 incidents involving self-service technologies solicited from customers through a Web-based survey, and present a discussion of the resulting critical incident categories and their relationship to customer attributions, complaining behavior, word of mouth, and repeat purchase intentions.
Abstract: Self-service technologies (SSTs) are increasingly changing the way customers interact with firms to create service outcomes. Given that the emphasis in the academic literature has focused almost exclusively on the interpersonal dynamics of service encounters, there is much to be learned about customer interactions with technology-based self-service delivery options. In this research, the authors describe the results of a critical incident study based on more than 800 incidents involving SSTs solicited from customers through a Web-based survey. The authors categorize these incidents to discern the sources of satisfaction and dissatisfaction with SSTs. The authors present a discussion of the resulting critical incident categories and their relationship to customer attributions, complaining behavior, word of mouth, and repeat purchase intentions, which is followed by implications for managers and researchers.

2,721 citations

Book
01 Jan 2003
TL;DR: MultiTheoretical, Multilevel Models of Communication and Other Organizational Networks Appendix: Data Sets Used in Chapter 2 References Author Index Subject Index
Abstract: 1. Networks and Flows in Organizational Communication PART I: THE MULTITHEORETICAL, MULTILEVEL FRAMEWORK 2. Network Concepts, Measures, and the Multitheoretical, Multilevel Analytical Framework 3. Communication and Knowledge Networks as Complex Systems 4. Computational Modeling of Networks PART II: SOCIAL THEORIES FOR STUDYING COMMUNICATION NETWORKS 5. Theories of Self-Interest and Collective Action 6. Contagion, Semantic, and Cognitive Theories 7. Exchange and Dependency Theories 8. Homophily, Proximity, and Social Support Theories 9. Evolutionary and Coevolutionary Theories PART III: INTEGRATION 10. MultiTheoretical, Multilevel Models of Communication and Other Organizational Networks Appendix: Data Sets Used in Chapter 2 References Author Index Subject Index

1,811 citations


"Role of Social Computing in the Imp..." refers background in this paper

  • ...Monge et al. [ 21 ] suggest that online learning can happen in three networks: x Social networks – ‘‘It’s not what you know, it’s who you know’’.....

    [...]

Journal ArticleDOI
TL;DR: In this paper, two alternative models of service quality are proposed based on an attribute versus overall affect approach to evaluate how consumers would evaluate technology-based self-service options to consumers.

1,582 citations

Journal ArticleDOI
01 Oct 2000
TL;DR: In this article, the authors investigated TAM for work-related tasks with the World Wide Web as the application and found that ease of understanding and ease of finding predict ease of use, and information quality predicts usefulness for revisited sites.
Abstract: The technology acceptance model (TAM) proposes that ease of use and usefulness predict applications usage. The current research investigated TAM for work-related tasks with the World Wide Web as the application. One hundred and sixty-three subjects responded to an e-mail survey about a Web site they access often in their jobs. The results support TAM. They also demonstrate that (1) ease of understanding and ease of finding predict ease of use, and that (2) information quality predicts usefulness for revisited sites. In effect, the investigation applies TAM to help Web researchers, developers, and managers understand antecedents to users' decisions to revisit sites relevant to their jobs.

1,362 citations


"Role of Social Computing in the Imp..." refers background in this paper

  • ...Looking from the hard side of KBD to implement KC portal, several authors ([25]; [26]; [27]; [ 28 ]; [29]; [30]) suggest that the following dimensions must not be ignored while providing any internet based social service system....

    [...]

Journal ArticleDOI
TL;DR: CACM is really essential reading for students, it keeps tabs on the latest in computer science and is a valuable asset for us students, who tend to delve deep into a particular area of CS and forget everything that is happening around us.
Abstract: Communications of the ACM (CACM for short, not the best sounding acronym around) is the ACM’s flagship magazine. Started in 1957, CACM is handy for keeping up to date on current research being carried out across all topics of computer science and realworld applications. CACM has had an illustrious past with many influential pieces of work and debates started within its pages. These include Hoare’s presentation of the Quicksort algorithm; Rivest, Shamir and Adleman’s description of the first publickey cryptosystem RSA; and Dijkstra’s famous letter against the use of GOTO. In addition to the print edition, which is released monthly, there is a fantastic website (http://cacm.acm. org/) that showcases not only the most recent edition but all previous CACM articles as well, readable online as well as downloadable as a PDF. In addition, the website lets you browse for articles by subject, a handy feature if you want to focus on a particular topic. CACM is really essential reading. Pretty much guaranteed to contain content that is interesting to anyone, it keeps tabs on the latest in computer science. It is a valuable asset for us students, who tend to delve deep into a particular area of CS and forget everything that is happening around us. — Daniel Gooch U ndergraduate research is like a box of chocolates: You never know what kind of project you will get. That being said, there are still a few things you should know to get the most out of the experience.

856 citations