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Journal Article

Significant Factors to Motivate Small and Medium Enterprise (SME) Construction Firms in the Philippines to Implement ISO 9001:2008

TL;DR: In this paper, a field study was conducted on SME based construction firms in the Philippines, wherein a total of 139 respondents out of the 613 SME-based construction firm in CALABARZON areas were surveyed.
Abstract: Abstract Motivating SME-based construction firms to adopt different management systems is not a simple task, especially if they are not aware of the benefits that they will gain from the new process-based management system. The implementation of ISO 9001:2008 Quality Management System in the construction industry is an ongoing trend, more so in the Small and Medium Enterprise. However, the level of awareness and readiness of the construction industry in the Philippines is still low as compared to the neighboring countries in Asia and in the western countries where ISO 9001:2008 originated. The purpose of this research is to determine the significant factors that will motivate SME-based construction firms in the Philippines to implement ISO 9001:2008. A field study was conducted on SME based construction firms in the Philippines, wherein a total of 139 respondents out of the 613 SME-based construction firms in CALABARZON areas were surveyed. Results reveal that the three main factors that will motivate SME-based construction firms to implement ISO 9001:2008 are (1) if required by their clients, (2) to qualify for bidding and (3) to increase customer satisfaction. Therefore, based on the results and findings, a certification of ISO 9001:2008 from an accredited auditor shall be required by clients as a constituent in accrediting SME-based construction firms and to qualify for bidding.
Citations
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Journal ArticleDOI
TL;DR: In this paper , the authors identify the determining factors of the optimal credit guarantee ratio in four members of the Association of Southeast Asian Nations (ASEAN), namely Indonesia, Singapore, the Philippines, and Malaysia, by employing statistical techniques and the Vector Autoregressive (VAR) approach.

43 citations

Journal ArticleDOI
TL;DR: In this article , the authors examined the validity and reliability of the Baldrige model for measuring the quality management practices of small businesses, to determine the relationship between quality management criteria and their impact on quality outcomes.

6 citations

Journal ArticleDOI
TL;DR: In this paper, a questionnaire survey was conducted and a total of 337 out of 553 questionnaires were received from public and private construction firms of AZBAGIKHPUSI areas and analysis results depict three significant factors which will motivate construction firms to implement ISO 9001 are (1) to qualify for bidding (2) to improve quality management system of company (3) to reduce wastage.
Abstract: Motivating public and private construction firms to implement various management systems in their firms is not a simple job Especially in Pakistan, management system is a new practice, most of the construction firms are not aware about the benefits of management system and what will be achieved after the implementation of management system The implementation of ISO 9001 Quality Management System (QMS) in the construction industry is a continuing development method, particularly in small construction firms On the other hand, the awareness level and readiness level of construction industry firms in Pakistan is yet very low as associated to other countries of Asia and Europe where ISO 9001 initiated The purpose current study is to determine most responsible factors which will motivate the public and private construction firms of Pakistan to adopt the QMS (ISO 9001) A questionnaire survey was conducted and a total of 337 out of 553 questionnaires were received from public and private construction firms of AZBAGIKHPUSI areas The analysis results depict 3 significant factors, which will motivate construction firms of Pakistan to implement ISO 9001 are (1) to qualify for bidding (2) to improve quality management system of company (3) to reduce wastage Hence, based on these results and findings, the construction companies require ISO 9001 certification system and registration with Pakistan Engineering Council (PEC) as a constitution passed for the construction firms then to qualify for the bidding

4 citations

Journal ArticleDOI
TL;DR: In this paper , the authors identify sixteen barriers to the effectiveness of ISO 45001 certification in the five aspects of motivation, tangible resources, intangible resources, skills and certification organizations, based on an extensive review of the literature.

1 citations

Proceedings ArticleDOI
01 Dec 2022
TL;DR: In this paper , the authors compared the performance of different Project Management Information Systems (PMIS) specifically Project Management Software (PMS) in terms of Project Scheduling capability and outputs for the construction of a commercial establishment in Metro Manila, Philippines.
Abstract: In the Philippines, many industries have progressed during the past decade. The construction industry is one of these flourishing industries that has contributed to the country's social and economic development. Several factors affect the success of construction projects and most explored among them are the different systems for proper budget allocation and efficient scheduling. Project Management Information Systems (PMIS) specifically Project Management Software (PMS) have been studied and utilized in the industry to provide management teams with possible strategies and a general overall look at the current status, budget allocation, and scheduling while at the same time having a domain on the quality control of their projects. This paper aims to compare the different PMS (Primavera P6, MS Project, ProjectLibre, and MS Excel) in terms of Project Scheduling capability and outputs for the construction of a commercial establishment in Metro Manila, Philippines. Results of the comparative analysis show that Primavera P6 and MS Project both can produce the Work Breakdown Structure (WBS), Gantt Chart, Critical Path, and S-Curve since it is incorporated in the program but both software also have limited accessibility due to subscription requirement. Moreover, Primavera and MS Project require familiarity in using the software to maximize its functions. ProjectLibre being an open-source software that is free for download and use can also produce WBS, Gantt Chart, and S-Curve but through derivation and programming since it is not readily available. Microsoft Excel on the other hand can also produce the same outputs but requires a higher level and laborious programming. These findings can help project managers decide on the PMS suitable for their projects for an overall view of the progress from planning to implementation in order to assure its success.
References
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Journal ArticleDOI
TL;DR: In a survey of the largest-ever national survey of ISO 9000 (BS EN ISO 9000), which has been installed in 95,000 companies internationally, the authors reported the marketing considerations which motivate companies to seek certification and the marketing benefits which accrue from certification.
Abstract: Reports a survey of the largest‐ever national survey of the international quality management system, ISO 9000 (BS EN ISO 9000), which has been installed in 95,000 companies internationally. Specifically, reports the marketing considerations which motivate companies to seek certification and the marketing benefits which accrue from certification. Mail surveys were carried out on 4,250 certificated organizations; 1,220 (28.7 per cent) responded. Marketing considerations were secondary in seeking registration, and outcomes related to profitability and process improvement were more highly valued than marketing benefits.

289 citations

Journal ArticleDOI
TL;DR: In this article, a case study of construction companies showed how TQM can be successfully implemented in the construction industry and the benefits experienced include reduction in quality costs, better employee job satisfaction because they do not need to attend to defects and client complaints, recognition by clients, work carried out correctly right from the start, and closer relationships with subcontractors and suppliers.
Abstract: As building projects get larger and more complex, clients are also increasingly demanding higher standards for their delivery. Total quality management ~TQM! has been recognized as a successful management philosophy in the manufacturing and service indus- tries. TQM can likewise be embraced in the construction industry to help raise quality and productivity. Two case studies of construction companies showed how TQM can be successfully implemented in the construction industry. The benefits experienced include reduction in quality costs, better employee job satisfaction because they do not need to attend to defects and client complaints, recognition by clients, work carried out correctly right from the start, subcontractors with proper quality management systems, and closer relationships with subcontractors and suppliers. TQM performance measures were also reflected through top management commitment, customer involvement and satisfaction, employee involvement and empowerment, customer-supplier relationships, and process improvement and management. Finally, a framework for implementing TQM in construction is recommended.

217 citations

Book
01 Jul 1992
TL;DR: In this paper, total quality management - a quality revolution know your customers quality costs functional analysis quality management system standards a story of continuous quality improvement quality tools problem solving success stories what can we learn from the quality gurus?
Abstract: Introduction total quality management - a quality revolution know your customers quality costs functional analysis quality management system standards a story of continuous quality improvement quality tools problem solving success stories what can we learn from the quality gurus?

151 citations

01 Jan 2009
TL;DR: In this paper, the basic elements of ISO 9000 and describes how each can be implemented in a wide array of construction-related companies, in order to achieve their goal of total quality.
Abstract: As construction projects get bigger and more complex, clients are increasingly demanding higher levels of quality, efficiency, and delivery. Total Quality Management (TQM) has long been recognized as a successful management philosophy in the manufacturing and service industries. TQM can also be embraced in the construction industry to help raise quality and productivity. This report attempts to introduce the basic elements of ISO 9000 and describes how each can be implemented in a wide array of construction-related companies, in order to achieve their goal of total quality. Numerous case studies were found which demonstrate the ability of ISO 9000 to improve a company's quality performance, avoid costly errors, and produce satisfied customers. For the purpose of this report, two case studies are discussed showing how construction companies can successfully implement TQM. The benefits experienced include reduction in quality costs, better employee job satisfaction because they do not need to attend to defects and client complaints, recognition by clients, work carried out correctly right from the start, subcontractors with proper quality management systems, and closer relationships with subcontractors and suppliers. TQM performance measures were also reflected through top management commitment, customer involvement and satisfaction, employee involvement and empowerment, customer– supplier relationships, and process improvement and management. Finally, a framework for implementing TQM in construction is recommended.

29 citations

Trending Questions (1)
What are the motivations of small business owners in the Philippines?

Motivations for SME construction firms in the Philippines to implement ISO 9001:2008 include client requirements, bidding qualification, and enhancing customer satisfaction, as per the research findings.