Journal ArticleDOI
Social sharing of consumption emotion in electronic word of mouth (eWOM): A cross-media perspective
Hongfei Liu,Chanaka Jayawardhena,Victoria-Sophie Osburg,Vignesh Yoganathan,Severina Cartwright +4 more
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In this article, the authors investigate the consequences of consumption emotion for consumers' eWOM behavior and emotion-specific media preferences (social networking sites [SNSs] vs. review sites).About:
This article is published in Journal of Business Research.The article was published on 2021-08-01. It has received 56 citations till now. The article focuses on the topics: Expressive Suppression.read more
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Strategic use of social media within business-to-business (B2B) marketing: A systematic literature review
TL;DR: In this paper, the authors present a systematic literature review on the use of social media in business-to-business (B2B) organizations, focusing on three relationship-oriented themes in social media: salesfacilitation, integrated communication, and employee engagement.
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Superfoods, super healthy: Myth or reality? Examining consumers’ repurchase and WOM intention regarding superfoods: A theory of consumption values perspective
TL;DR: The authors explored how consumers' value perceptions of superfoods influence their behavioral responses (i.e., repurchase and positive word-of-mouth intentions) by introducing the concept of relative advantage in food consumption.
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Giving electronic word of mouth (eWOM) as a prepurchase behavior: The case of online group buying
TL;DR: In this article , consumers are more likely to give prepurchase eWOM for online group purchases for utilitarian products paired with affective messages and larger discount prices than for hedonic products promoted under the same combination of marketing stimuli.
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Impact of social media marketing features on consumer's purchase decision in the fast-food industry: Brand trust as a mediator
TL;DR: In this paper , the authors investigated the effect of four features of social media marketing on the purchase decision of consumers in the fast-food industry and determined if brand trust mediates the relationship between them.
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E-word of mouth sentiment analysis for user behavior studies
TL;DR: In this paper, the authors proposed and implemented a new method to study the extraction and classification of online dating services (ODS) comments, which attempted to infer and extract the emotion concept of each emotional reviews by introducing social cognitive theory.
References
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Book
Discovering Statistics Using SPSS
Andy P. Field,Jeremy N.V. Miles +1 more
TL;DR: Suitable for those new to statistics as well as students on intermediate and more advanced courses, the book walks students through from basic to advanced level concepts, all the while reinforcing knowledge through the use of SAS(R).
Journal ArticleDOI
A Theory of Social Comparison Processes
TL;DR: In this article, the authors pointed out that there is a strong functional tie between opinions and abilities in humans and that the ability evaluation of an individual can be expressed as a comparison of the performance of a particular ability with other abilities.
Journal ArticleDOI
Individual differences in two emotion regulation processes: implications for affect, relationships, and well-being.
James J. Gross,Oliver P. John +1 more
TL;DR: Five studies tested two general hypotheses: Individuals differ in their use of emotion regulation strategies such as reappraisal and suppression, and these individual differences have implications for affect, well-being, and social relationships.
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Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet?
TL;DR: In this article, a typology for motives of consumer online articulation is proposed, drawing on findings from research on virtual communities and traditional word-of-mouth literature, which is based on the same authors' work.
Journal ArticleDOI
Antecedent- and response-focused emotion regulation: Divergent consequences for experience, expression, and physiology.
TL;DR: Reappraisal decreased disgust experience, whereas suppression increased sympathetic activation, suggesting that these 2 emotion regulatory processes may have different adaptive consequences.