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Book ChapterDOI

Stakeholder Prioritization Work: The Role of Stakeholder Salience in Stakeholder Research

TL;DR: This chapter updates stakeholder salience research using the new lens of stakeholder work: the purposive processes of organization aimed at being aware of, identifying, understanding, prioritizing, and engaging stakeholders.
Abstract: In this chapter, we update stakeholder salience research using the new lens of stakeholder work: the purposive processes of organization aimed at being aware of, identifying, understanding, prioritizing, and engaging stakeholders Specifically, we focus on stakeholder prioritization work — primarily as represented by the stakeholder salience model — and discuss contributions, shortcomings, and possibilities for this literature We suggest that future research focus on stakeholder inclusivity, the complexity of prioritization work within intra-corporate markets, the integration of stakeholder prioritization with other forms of stakeholder work, and the development of managerial tools for multiobjective decision making within the strategic management context
Citations
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01 Jan 2007
TL;DR: In this paper, the authors use convergent elements of major ethical theories to create a typology of corporate stakeholder cultures, the aspects of organizational culture consisting of the beliefs, values, and practices that have evolved for solving problems and otherwise managing stakeholder relationships.
Abstract: textWe use convergent elements of major ethical theories to create a typology of corporate stakeholder cultures—the aspects of organizational culture consisting of the beliefs, values, and practices that have evolved for solving problems and otherwise managing stakeholder relationships. We describe five stakeholder cultures—agency, corporate egoist, instrumentalist, moralist, and altruist—and explain how these cultures lie on a continuum, ranging from individually self-interested (agency culture) to fully other-regarding (altruist culture). We demonstrate the utility of our framework by showing how it can refine stakeholder salience theory.

96 citations

Journal ArticleDOI
TL;DR: In this paper, the authors chronicle the history, assess the impact, and evaluate the impact of identifying stakeholders and assessing their saliency in the context of managing a group of stakeholders.
Abstract: To contribute to the continuing challenge of explaining how managers identify stakeholders and assess their salience, in this article, we chronicle the history, assess the impact, and evaluate the ...

65 citations


Cites background from "Stakeholder Prioritization Work: Th..."

  • ...…it has been suggested that “stakeholder work” (Lee, 2015) follows a somewhat typical cycle of first, stakeholder awareness work, then stakeholder identification work, followed by stakeholder understanding work, prioritization work, leading to stakeholder engagement work (Mitchell et al., 2017)....

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  • ...Recently, it has been suggested that “stakeholder work” (Lee, 2015) follows a somewhat typical cycle of first, stakeholder awareness work, then stakeholder identification work, followed by stakeholder understanding work, prioritization work, leading to stakeholder engagement work (Mitchell et al., 2017)....

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Posted Content
TL;DR: In this paper, the authors examine changes underpinning managers' prioritization of stakeholders and focus on how managers' attention to salient stakeholders is represented and communicated in a firm's accounting and reporting system, and find that the ability of SROI to account for specific stakeholders, thus categorizing them as salient for the firm, is shaped by managers' epistemic beliefs and by the organization's material conditions.
Abstract: Research in stakeholder management has theorized extensively the prioritization of stakeholders as a key dynamic of firms’ value creation, but has paid less attention to the organizational practices involved in the process of deciding ‘who and what really counts.’ We examine changes underpinning managers’ prioritization of stakeholders and focus on how managers’ attention to salient stakeholders is represented and communicated in a firm’s accounting and reporting system. We study the emergence and development of Social Return on Investment (SROI): an accounting methodology intended to permit managers both to incorporate stakeholders’ voices and to communicate the social value created by the firm for those stakeholders. We find that the ability of SROI to account for specific stakeholders, thus categorizing them as salient for the firm, is shaped by managers’ epistemic beliefs and by the organization’s material conditions. Our findings contribute to stakeholder theory by showing that the prioritization of stakeholders is not solely a managerial decision, but instead is dependent on the construction of an appropriate accounting and reporting system, as shaped by managers’ epistemic beliefs and by the organization’s material conditions.

32 citations

MonographDOI
25 Jan 2019
TL;DR: This thesis approaches the phenomenon of open source software from a managerial and organisational point of view and studies commercialisation aspects a slightly narrower sense.
Abstract: This thesis approaches the phenomenon of open source software (OSS) from a managerial and organisational point of view. In a slightly narrower sense, this thesis studies commercialisation aspects a ...

27 citations


Cites background or methods from "Stakeholder Prioritization Work: Th..."

  • ...Still considered a good standard, this framework has influenced much research on stakeholder identification (Mitchell et al., 2017)....

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  • ...Having followed such an approach, the insights provided in Study I may also be of use for actors engaged in stakeholder work (Mitchell et al., 2017), such as community managers, or firms that seek to interact with...

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  • ...The following research question is pursued: what is the configuration of stakeholders, their salient relationships and the interests that constitute the Joomla ecosystem? Although scholars have accumulated a mass of research on stakeholder identification (Mitchell et al., 2017), particularised work in the realm of open source communities remains to be done....

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  • ...Therefore, a whole range of other important concepts have been leveraged to guide the stakeholder identification process, such as social status (Perrault, 2017), or social responsibility (Mitchell et al., 2017)....

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References
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Book ChapterDOI
01 Mar 2010

18,472 citations


"Stakeholder Prioritization Work: Th..." refers background or methods in this paper

  • ...Stakeholder awareness work captures at least in part Freeman’s (1984) notion that stakeholders are those who are affected by and who affect the organization—a broad-environment notion of stakeholder...

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  • ...Beginning with the Freeman (1984) definition, anyone with an interest in how a firm is managed, Barney (2016) paradoxically included only employees, suppliers, customers, debt-holders, and shareholders in his conceptualization....

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  • ...…Lee (2015) reintroduced and tested the concept of value creation stakeholder engagement, which was part of stakeholder theory from its inception (Freeman, 1984, 1994; Freeman, Harrison, & Wicks, 2007; Freeman, Wicks, & Parma, 2004; Freeman et al., 2010; Harrison, Bosse, & Phillips, 2010;…...

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  • ...2 A more general review of the stakeholder literature between 1997 and 2007 can be found in Agle, Donaldson, Freeman, Jensen, Mitchell, and Wood (2008)....

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Book
01 Jan 1984
TL;DR: The Stakeholder Approach: 1. Managing in turbulent times 2. The stakeholder concept and strategic management 3. Strategic Management Processes: 4. Setting strategic direction 5. Formulating strategies for stakeholders 6. Implementing and monitoring stakeholder strategies 7. Conflict at the board level 8. The functional disciplines of management 9. The role of the executive as mentioned in this paper.
Abstract: Part I. The Stakeholder Approach: 1. Managing in turbulent times 2. The stakeholder concept and strategic management 3. Stakeholder management: framework and philosophy Part II. Strategic Management Processes: 4. Setting strategic direction 5. Formulating strategies for stakeholders 6. Implementing and monitoring stakeholder strategies Part III. Implications for Theory and Practice: 7. Conflict at the board level 8. The functional disciplines of management 9. The role of the executive.

17,404 citations

Journal ArticleDOI
TL;DR: This article synthesize the large but diverse literature on organizational legitimacy, highlighting similarities and disparities among the leading strategic and institutional approaches, and identify three primary forms of legitimacy: pragmatic, based on audience self-interest; moral, based upon normative approval; and cognitive, according to comprehensibility and taken-for-grantedness.
Abstract: This article synthesizes the large but diverse literature on organizational legitimacy, highlighting similarities and disparities among the leading strategic and institutional approaches. The analysis identifies three primary forms of legitimacy: pragmatic, based on audience self-interest; moral, based on normative approval: and cognitive, based on comprehensibility and taken-for-grantedness. The article then examines strategies for gaining, maintaining, and repairing legitimacy of each type, suggesting both the promises and the pitfalls of such instrumental manipulations.

13,229 citations


"Stakeholder Prioritization Work: Th..." refers background in this paper

  • ...…means to impose its will in the relationship” (1997, p. 865); (2) legitimacy, “a generalized perception or assumption that the actions of an entity are desirable, proper, or appropriate within some socially constructed system of norms, values, beliefs, and definitions” (Suchman, 1995, p. 574)....

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Book
01 Jan 1978
TL;DR: The External Control of Organizations as discussed by the authors explores how external constraints affect organizations and provides insights for designing and managing organizations to mitigate these constraints, and it is the fact of the organization's dependence on the environment that makes the external constraint and control of organizational behavior both possible and almost inevitable.
Abstract: Among the most widely cited books in the social sciences, The External Control of Organizations has long been required reading for any student of organization studies. The book, reissued on its 25th anniversary as part of the Stanford Business Classics series, includes a new preface written by Jeffrey Pfeffer, which examines the legacy of this influential work in current research and its relationship to other theories.The External Control of Organizations explores how external constraints affect organizations and provides insights for designing and managing organizations to mitigate these constraints. All organizations are dependent on the environment for their survival. As the authors contend, "it is the fact of the organization's dependence on the environment that makes the external constraint and control of organizational behavior both possible and almost inevitable." Organizations can either try to change their environments through political means or form interorganizational relationships to control or absorb uncertainty. This seminal book established the resource dependence approach that has informed so many other important organization theories.

13,195 citations

Journal ArticleDOI
TL;DR: In this paper, a theory of stakeholder identification and saliency based on stakeholders possessing one or more of three relationship attributes (power, legitimacy, and urgency) is proposed, and a typology of stakeholders, propositions concerning their saliency to managers of the firm, and research and management implications.
Abstract: Stakeholder theory has been a popular heuristic for describing the management environment for years, but it has not attained full theoretical status. Our aim in this article is to contribute to a theory of stakeholder identification and salience based on stakeholders possessing one or more of three relationship attributes: power, legitimacy, and urgency. By combining these attributes, we generate a typology of stakeholders, propositions concerning their salience to managers of the firm, and research and management implications.

10,630 citations


"Stakeholder Prioritization Work: Th..." refers background or methods in this paper

  • ...Although the concept of stakeholder salience was first introduced by Mitchell et al. (1997), both its generation and its future development depend on interested scholarly and practitioner stakeholders.5 We thank all who have labored and who continue to labor so 4 We take note that the stakeholder…...

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  • ...Stakeholder prioritization work, in our view, took a step forward with the introduction of the stakeholder attribute cumulation approach to the assessment of stakeholder salience, as proposed by Mitchell et al. (1997)....

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  • ...…of Utah at the time), immediately supported by Donna Wood (whose influence on the 1997 manuscript and the tightlyreasoned construct development [see Suddaby, 2010] is recognized and gratefully acknowledged), and further diligently in the “stakeholder minefields” (Mitchell et al., 1997, p. 862)....

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  • ...Neville & Menguc 2006: 377 “We draw upon the theory of stakeholder identification and salience of Mitchell et al. (1997), which we argue provides a more relevant and significantly more illustrative explanation of the nature and effects of stakeholder interactions upon the organization than the…...

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  • ...We then revisit the stakeholder salience model (Mitchell et al., 1997) as a tool for enacting stakeholder prioritization work....

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