Strategies for implementing innovation in small and medium-sized enterprises

TLDR: In this article, the authors explore innovation strategies that managers of small and medium-size enterprises (SMEs) used to implement innovation in their organizations to meet performance goals, and identify the role of the top management in cultivating an innovative culture, the identification of ideas as the starting point for innovation and the recognition of customers as resources for the company.

Abstract: The purpose of this paper is to explore innovation strategies that managers of small and medium-size enterprises (SMEs) used to implement innovation in their organizations to meet performance goals.,The participants in this multiple case study research comprised randomly selected managers from SMEs operating in Dubai, United Arab Emirates with specialist expertise in successfully implementing innovation in their organizations. Individual interviews were undertaken with participants to gain both an insight and understanding regarding which innovation strategies are best suited to improve performance goal outcomes. A further analysis of workplace internal documents, policies, procedures, SMEs’ websites, review websites and press releases afforded additional insights related to the application of innovative workplace practices which supported productivity improvements in relation to performance goal outcomes.,The findings of this study identified that the role of the top management in cultivating an innovative culture, the identification of ideas as the starting point for innovation and the recognition of customers as resources for the company.,Implementing the findings from this study may support job creation, economy protection in downturns and contribution to economic growth, since thriving SMEs have a positive impact on community development through the generation of the employment. Furthermore, the results of this study can help in creating an increase in improving the productivity of Dubai SMEs in Dubai’s GDP, improvement in investment opportunities; better working conditions for employees and possibilities for expanding the operations of Dubai SMEs globally.,This study is of value because its findings may contribute to local and global economic growth. Exploring successful innovation implementation strategies in SMEs can result in useful guidelines that SME managers can use to reach the performance goals of their SMEs. Since governmental policies are critical to improving business performance, the Government of Dubai may benefit from this study by addressing key success factors for SMEs through policies and regulations. This study has particular value given the lack of studies that address the issue of innovation implementation in SMEs, especially for SMEs in emerging economies.

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Walden University
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Walden Dissertations and Doctoral Studies
Walden Dissertations and Doctoral Studies
Collection
2018
Strategies for Implementing Innovation in Small
and Medium-Sized Enterprises
Monther I. S. Haddad
Walden University
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Walden University
College of Management and Technology
This is to certify that the doctoral study by
Monther I.S. Haddad
has been found to be complete and satisfactory in all respects,
and that any and all revisions required by
the review committee have been made.
Review Committee
Dr. Irene Williams, Committee Chairperson, Doctor of Business Administration Faculty
Dr. Mohamad Hammoud, Committee Member, Doctor of Business Administration
Faculty
Dr. Rocky Dwyer, University Reviewer, Doctor of Business Administration Faculty
Chief Academic Officer
Eric Riedel, Ph.D.
Walden University
2018

Abstract
Strategies for Implementing Innovation in Small and Medium-Sized Enterprises
by
Monther I. S. Haddad
MS, Jordan University of Science & Technology, 1999
BS, Jordan University of Science & Technology, 1996
Doctoral Study Submitted in Partial Fulfillment
of the Requirements for the Degree of
Doctor of Business Administration
Walden University
October 2018

Abstract
Inefficient processes for innovation implementation can prevent owners of small and
medium-sized enterprises from realizing goals and growth potential. The purpose of this
multiple case study was to explore strategies that managers of small and medium-sized
enterprises use to implement innovation in their organizations to improve performance.
The population for this study consisted of 5 managers from 4 small and medium-sized
enterprises operating in Dubai. The resource-based view theory was the conceptual
framework of this study. Data were collected through face-to-face interviews and review
of companies’ documents. Data were analyzed using Yin’s 5-step process. After
transcribing the interviews and coding the resulting transcripts, the key themes that
emerged included: the role of the top management in cultivating an innovative culture,
the identification of ideas as the starting points for innovation, and the recognition of
customers as resources for the company. Managers of small and medium-sized
enterprises might benefit from the results of this study by implementing the
recommendations and strategies to improve performance. Implications for social change
include the potential to create employment opportunities and improve the living
conditions of the employees in Dubai through economic growth.

Strategies for Implementing Innovation in Small and Medium-Sized Enterprises
by
Monther I. S. Haddad
MS, Jordan University of Science & Technology, 1999
BS, Jordan University of Science & Technology, 1996
Doctoral Study Submitted in Partial Fulfillment
of the Requirements for the Degree of
Doctor of Business Administration
Walden University
October 2018

Frequently asked questions

Q1. What are the contributions in "Strategies for implementing innovation in small and medium-sized enterprises" ?

The purpose of this multiple case study was to explore strategies that managers of small and medium-sized enterprises use to implement innovation in their organizations to improve performance. The population for this study consisted of 5 managers from 4 small and medium-sized enterprises operating in Dubai. The resource-based view theory was the conceptual framework of this study. Managers of small and medium-sized enterprises might benefit from the results of this study by implementing the recommendations and strategies to improve performance. The purpose of this multiple case study was to explore strategies that managers of small and medium-sized enterprises use to implement innovation in their organizations to improve performance. The population for this study consisted of 5 managers from 4 small and medium-sized enterprises operating in Dubai. The resource-based view theory was the conceptual framework of this study. Managers of small and medium-sized enterprises might benefit from the results of this study by implementing the recommendations and strategies to improve performance. Strategies for Implementing Innovation in Small and Medium-Sized Enterprises by Monther I. S. Haddad MS, Jordan University of Science & Technology, 1999 BS, Jordan University of Science & Technology, 1996 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University October 2018 Dedication I dedicate this doctoral study to my lovely wife, Abeer, for her unwavering patience, support, and encouragement. Implications for social change include the potential to create employment opportunities and improve the living conditions of the employees in Dubai through economic growth. Inefficient processes for innovation implementation can prevent owners of small and medium-sized enterprises from realizing goals and growth potential. Implications for social change include the potential to create employment opportunities and improve the living conditions of the employees in Dubai through economic growth.